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Join Amgen’s Mission of Serving Patients At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do. Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. Position Summary – Senior Manager Quality Assurance, Disposition The AIN QA Disposition Team Senior Manager will play a critical role in advancing Quality Assurance initiatives across the Amgen Network, with a particular focus on leading and directing a team of quality professionals responsible for the support of disposition supporting tasks. The senior manager will use strategic planning and prioritization to support the collective requirements of the Quality organization alongside the individual needs and timelines of the sites. The individual will be required to work from our office located in Hyderabad India (Amgen India-AIN). The candidate will also lead the remote support from AIN to Amgen sites across multiple time zones globally. This candidate will primarily work during regular working hours (9 am – 6 PM local time) to enable the business in delivering Amgen’s mission to serve patients and may lead a shift-based team that provides coverage in support of the Amgen network across multiple time zones. The candidate may need to work outside of his/her routine workday to support business needs and will be responsible for determining the same for their staff. As Senior Manager in the Quality Assurance organization, you’re in a leadership position with responsibilities to supervise and mentor staff. As a leader, you will focus your efforts on the following functions in support of global Quality Assurance operations: Focus Areas This role provides operational support, technical leadership, and cross-functional collaboration to ensure compliance, continuous improvement, and data-driven decision making in support of the Quality Management System (QMS). Oversight of the AIN-based Quality Disposition Support team Collaboration with the global quality leaders and business process owner(s) to resolve issues encountered by the team Management of request prioritization in alignment with QA network needs Support staff training, career development and performance management of team across all three shifts Responsible for ensuring compliance with safety guidelines, cGMPs and other applicable regulatory requirements Champion process improvements to increase efficiency and productivity Assign workload appropriately and strategically based on required interactions with sites in the Amgen network across multiple time zones The following are some examples of tasks for the position Leadership of team responsible for execution of product expiration extension. Leading the team responsible to fulfill disposition related data requests made by Amgen partners Leadership of team responsible for Certificate of Authenticity generation Leadership of team responsible for providing dispositions systems-based training to new Quality staff across the Amgen network Leadership of team responsible for execution of product complaint related investigative tasks Leadership of team responsible for facilitation of global disposition network meeting and maintenance of network disposition metrics Coordination of AIN disposition support team to support Annual Product Review (APR) disposition support, data verification, and review/approval. Coordination of AIN disposition support team to support Amgen network audit and inspection data requests. Preferred Qualifications Strong project management skills and experience supervising professionals in a Quality organization working with cross functional and global stakeholders across multiple time zones Working knowledge of cGMP regulations Experience in the execution of product and/or raw material disposition release processes. Excellent written and verbal communication skills, ability to work in a team environment and build relationships with partners Track record of building and maintaining a high performing team Experience with various Quality Systems and applications Strong leadership and negotiation skills with a demonstrated ability to influence others Demonstrated innovative thinking and ability to transform work organizations Demonstrated ability to navigate through ambiguity and provide structured problem solving Demonstrated ability to deliver right the first time on schedule in accordance with established Service Level Agreements Demonstrated skills in staff motivation, coaching/mentoring and professional development Basic Qualifications and Experience: Master’s degree with 12-16 years of Pharma and Biotech commercial or clinical manufacturing Quality experience.

MSP Client Partner Location: Remote (India) | Work Hours: US Time Zones About the Role As an MSP Client Partner, you’re the strategic, operational, and delivery engine that ensures client success. This role requires someone who thrives on accountability, builds trust quickly with stakeholders, and knows how to run a tight ship across offshore recruiting operations. You will serve as the face of our India team to MSP clients, overseeing delivery metrics, team performance, issue resolution, and long-term partnership growth. Key Responsibilities Client Ownership & Delivery Execution Serve as the primary offshore point of contact for assigned MSP programs and end-client accounts. Own all service delivery KPIs: submittals, interviews, placements, time-to-fill, and redeployment. Act as escalation point for urgent client needs or bottlenecks—fix the root cause, not just the symptom. Relationship Management Build and maintain strong relationships with MSP Program Managers, Account Managers, and Delivery Leads. Drive proactive communication and solutioning—never let a surprise hit the client. Operational Governance & Reporting Track and report on SLAs, recruiter performance, job prioritization, and aging reqs daily/weekly. Partner with US leadership to run QBRs, scorecard reviews, and continuous improvement plans. Team Leadership & Mentorship Lead, coach, and performance-manage a team of recruiters and delivery leads supporting US staffing operations (IT and/or non-IT). Ensure adherence to compliance, process discipline, and quality standards. Program Optimization Analyze fill ratios, aging reports, and VMS data to spot trends, risks, and growth opportunities. Recommend changes to workflow, sourcing strategies, or team structure based on data and client feedback. Required Qualifications 5+ years of experience in US staffing and MSP delivery environments. Deep knowledge of VMS platforms (Fieldglass, Beeline, IQNavigator, etc.). Proven track record managing client delivery across time zones and leading offshore teams. Strong communication skills—verbal and written English must be impeccable. Experience working with recruiting metrics, SLAs, ATS tools, and performance dashboards. Comfortable working night shifts overlapping with US Eastern or Central Time Zones.

About Amgen Amgen harnesses the best of biology and technology to fight the world’s toughest diseases, and make people’s lives easier, fuller and longer. We discover, develop, manufacture and deliver innovative medicines to help millions of patients. Amgen helped establish the biotechnology industry more than 40 years ago and remains on the cutting-edge of innovation, using technology and human genetic data to push beyond what’s known today. About The Role Role Description: The Commercial Data Management Director will be responsible for building and leading a highly talented and data-focused team in our Innovation Center in India. They will be responsible for building and growing our Commercial Data Strategy and Management team and capabilities, transitioning select activities, and insourcing work from external vendors to drive operational excellence, cost efficiency, and continued innovation. Roles & Responsibilities: Build and Develop High-Performing Teams Hire, onboard, and develop new talent required to deliver on our Customer Data & Analytics (CDNA) organizational goals and ambitions. Lead and manage teams within a matrixed organization and across our four pillars – Master Data Management, Data Platforms, Patient Data Management, Data Acquisition & Governance. Motivate the team, delegate effectively, champion diversity within the team and act as a role model of servant leadership. Instill a culture of collaboration, continuous improvement, and accountability. Identify and resolve roadblocks, process gaps, and resourcing needs as part of continuous improvement efforts. Manage Work Transition and Insourcing Develop and oversee transition plans to migrate work to the innovation center with minimal disruption. Lead the insourcing of our operational data management services currently delivered by external vendors, ensuring appropriate knowledge transfer, risk mitigation, and operational readiness. Facilitate Cross-Team and Organizational Engagement and Alignment Partner closely with the other Commercial Data Strategy directors from our core pillars and contribute to delivering against our priority initiatives and establish new ways of working, especially across time zones. Work with our Technology/IT partners to establish Agile Product Teams at the Innovation Center and work effectively across other product teams in other geographies. Act as a key liaison between at the innovation center with other Customer Data & Analytics Teams to ensure alignment on goals, processes, and success measures. Basic Qualifications and Experience: Doctorate degree and 4 years of data management experience OR Master’s degree and 14 to 16 years of data management experience OR Bachelor’s degree and 16 to 18 years of relevant data management experience Proven experience in standing up new teams, managing, and retaining talent in India. Demonstrated success in managing complex transitions. Strong leadership, stakeholder management, and communication skills. Excellent English oral and written communication. Comfortable working in global teams and across time zones and cultures. Functional Skills: Must-Have Skills: Prior experience and success building high-performing data management teams, with clear demonstrations of collaboration, innovation, and continuous improvement. Previously led major data transformation projects with global teams, including core teams situated in India. Quick learning agility to understand new concepts such as our end-to-end Commercial data flows to identify and remediate interdependencies. Collaborate with leadership team to stay ahead of industry trends, best practices, and emerging technologies in data acquisition, master data management, data platforms, patient data management and the use of AI solutions to enhance data quality and usability. Alignment with best practices and a commitment to championing new and innovative methodologies and tools to enhance data strategies and solutions to drive business outcomes. Good-to-Have Skills: Experience working in the life sciences commercial data domain space, ideally in the areas of Data Platforms, Master Data Management (MDM), Patient Data, and Data Acquisition & Governance. Worked in multinational settings with teams from different countries. Basic understanding of compliance and data privacy requirements. Familiarity with and application of Scaled Agile Framework (SAFe). Soft Skills: Excellent leadership and team management skills. Exceptional collaboration and communication skills. Strong data & analytics/critical-thinking and decision-making abilities. Able to perform well in a fast-paced, changing environment. Strong oral, written, and presentation skills, with the ability to articulate complex concepts and controversial findings clearly and compellingly.

Job Description The QA Technical Senior Associate supports Quality Assurance initiatives across the Quality Operations Network with a primary focus on Technical Writing, Document Management, and Business Performance. This role is responsible for executing key QA documentation processes, system coordination, and project-related administrative functions to ensure compliance with Quality Management System (QMS) expectations and operational efficiency. The position will be responsible for tasks including the key responsibilities documented below and other technical quality-related job functions. This candidate will primarily work during regular working hours (9 am – 6 PM local time) to enable the business in delivering Amgen’s mission to serve patients and may lead a shift-based team that provides coverage in support of the Amgen network across multiple time zones. The candidate may need to work outside of his/her routine workday to support business needs and will be responsible for determining the same for their staff. The individual will be required to work from our office located in Hyderabad India (Amgen India-AIN). The candidate will also lead the remote support from AIN to Amgen sites across multiple time zones globally. Key Responsibilities Technical Writing and Document Management Manage requests for site licenses and country-specific reports, such as regulatory memo requests. Draft and manage workflows for QA-owned procedures, including Standard Operating Procedures (SOPs) and Appendices (APPX). Conduct periodic document reviews and support authoring and workflow coordination as required. Provide document system support using tools such as DocuSign and Kneat. Business Performance Create and maintain Smartsheet trackers and dashboards to support quality and business operations. Provide project coordination and administrative support for activities including invoicing, expense reporting, audit logistics, poster/presentation compilation, and travel arrangements. Preferred Qualifications Experience in a GMP or regulated environment with exposure to quality documentation systems and tools. Strong attention to detail with demonstrated capability in document drafting and editing. Proficiency in document and project management systems such as DocuSign, Kneat, and Smartsheet. Effective organizational and time management skills with ability to manage multiple priorities. Strong communication and interpersonal skills for cross-functional coordination. Ability to follow established procedures and work independently within defined parameters. Core Competencies Technical Writing and Document Control System and Workflow Coordination Business Operations and Project Support Cross-Functional Communication and Collaboration Organizational Agility Detail-Oriented Execution Basic Qualifications And Experience Master’s degree with 3-6 years of Pharma and Biotech commercial or clinical manufacturing Quality experience.

The AIN QA Technical Specialist plays a critical role in advancing Quality Assurance initiatives across the Quality Operations Network, with a particular focus on Management Review, Inspections and Compliance, and Technical Writing & Data Analytics. This role provides operational support, technical leadership, and cross-functional collaboration to ensure compliance, continuous improvement, and data-driven decision making in support of the Quality Management System (QMS). The position will be responsible for tasks including the key responsibilities documented below and other technical quality-related job functions. This candidate will primarily work during regular working hours (9 AM – 6 PM local time) to enable the business in delivering Amgen’s mission to serve patients and may lead a shift-based team that provides coverage in support of the Amgen network across multiple time zones. The candidate may need to work outside of his/her routine workday to support business needs and will be responsible for determining the same for their staff. The individual will be required to work from our office located in Hyderabad India (Amgen India-AIN). The candidate will also lead the remote support from AIN to Amgen sites globally. Key Responsibilities - Management Review Coordinate and manage all logistics related to Site Management Review, including compiling metrics, maintaining and updating Smartsheet trackers, and preparing content. Perform site-level and cross-site trend analysis (as applicable) using key quality metrics; identify trends and collaborate with site stakeholders to implement corrective and preventive actions (CAPA). Lead preparation of Management Review meetings, ensuring comprehensive data presentation creation, documentation of meeting minutes, and follow-up on action items. Inspections and Compliance Support readiness and response for internal and external inspections, including generation of pre-inspection documents such as deviation lists, change controls, and supporting evidence. Actively contribute during inspections by managing information requests, facilitating document electronic retrieval, and preparing responses in collaboration with subject matter experts. Lead Site Master File updates by coordinating content input from cross-functional stakeholders, drafting revisions, and managing review and approval workflows. Technical Writing and Data Analytics Lead authoring and workflow coordination for periodic quality trend reports and related documentation. Generate deviation summary reports to support product and process monitoring efforts, ensuring accuracy and consistency with cGMP standards. Drive quality risk assessments, providing technical leadership in risk identification, analysis, and mitigation planning in alignment with standards. Preferred Qualifications Demonstrated experience in a GMP-compliant environment with working knowledge of inspection protocols, site audits, and quality risk management principles. Proficiency in technical writing and data visualization tools; experience with Smartsheet, Tableau, or equivalent platforms preferred. Strong analytical skills with the ability to interpret data trends and drive improvements based on quality insights. Familiarity with electronic quality systems (e.g., Veeva, TrackWise, SAP-QM, LIMS) and documentation practices. Excellent verbal and written communication skills, including experience presenting to senior leaders. Proven ability to lead and collaborate within cross-functional teams in a dynamic, fast-paced setting. Core Competencies Leadership in Quality Governance (e.g., Management Review) Inspection Readiness and Compliance Assurance Quality Data Visualization, Interpretation and Analytics Technical Document Drafting and Workflow Ownership Cross-Functional Stakeholder Engagement Continuous Improvement Mindset Basic Qualifications and Experience: Master’s degree with 5-9 years of Pharma and Biotech commercial or clinical manufacturing Quality experience.

Job Title: Lead Engineer – Network Security Implementation / Network Security Implementation Lead Department: Engineering and Operations Location: Mumbai Reporting: Manager Security Operations Job Type: Full Time Shift: Rotational Shift PRE-REQUISITES Strong technical and subject matter expertise in at least four or more of the following security specialties: Firewall: Palo Alto, Cisco, Checkpoint, Fortinet VPN - IPSEC, Pulse SSL VPN : Juniper, F5, Cisco Content Filtering: Bluecoat , Websense, McAfee, Iron Port, Zscaler IPS: Palo Alto, Cisco, Juniper, Tipping Point, McAfee, Unified Thread Management (UTM) SIEM/SIM products AAA services: ACS, Radius, RSA Load Balancers: F5 BigIP LTM/GTM, Juniper, Netscaler Network Security (multi-vendor) experience Knowledge of Cloud Infrastructure Management: Cloudstack, Openstack, Virtualization (KVM, CentOS) Scripting language: Ruby, Perl or Python Extensive implementation experience on Palo Alto, SSL VPN’s and other security products Working knowledge and hands-on experience on Linux/Unix OS is desirable Understanding the business requirements and working with customer and sales team for optimal solution Attend client calls and other technical meetings and working across shifts depending on the implementation schedule Experience in a Global environment for implementing security solutions Flexible with work schedule to align with migration or implementation window in 24x7 global environment Excellent communication skills and ability to handle high pressure situations Analytical thinker willing to “think outside the box” to resolve customer impacting situations Act as an escalation for Operations to resolve the business impacting critical issues Exceptional documentation and communication skills Aptitude and desire to learn advanced Network Security services Creative, flexible thinker who is willing to take initiatives and share alternative solutions with peers and management Knowledge on Vulnerability Scanning, Penetration Testing Tools Ability to thrive in a fast paced, multi-cultural, customer-oriented environment RESPONSIBILITIES Responsible for implementing end to end security solutions for enterprise customers. The key task is understanding the business requirements, collaborating with various internal teams including sales/vendor/customer, highlight risk and provide mitigation plan and timely implementation of the solution Attend client calls and other technical meetings Working across time zones depending on the implementation schedule Excellent documentation skills and creating SOP’s and MOP’s Hand holding to Operations on implemented projects for smooth transition to Operations Act as an escalation for Operations to resolve the business impacting critical issues Perform the minor/major changes as per defined SOC process and work instructions Subject Matter Expert (SME) for select products Attend CAB meetings and provide comprehensive maintenance plans for change management review and approval Security Performance Tuning Review code upgrade and test implement before rolling on to production Cross-train and mentor juniors Any additional task given to the incumbent from time-to-time based on business needs TRAINING AND CERTIFICATION REQUIRED PCNSE, PCNSA, ACE, CCNA, CCSA/SE, CCSP, CCIE, JNCIS-SEC, JNCIS-FWV, JNCIS-SSL EXPERIENCE Minimum 10 years of progressive, relevant implementation experience working in a complex network environment for Global customers EDUCATION Bachelor’s in engineering - Computers/Electronics/Communication or related field Graduate/Postgraduate in Science/Maths/IT or related streams with relevant technology experience TECHNICAL AND OTHER SKILLS Knowledge of ITIL, ISO27K will be beneficial

About OnePay OnePay is a consumer financial services app with an exceedingly simple mission: to help people achieve financial progress. Tens Of Millions Of Americans Today Are Unbanked Or Underbanked, Meaning They Don’t Have Enough Money In Savings To Cover a Minor Emergency. They Pay Too Much In Fees, Don’t Have Access To Credit At Affordable Rates, And Have Little Ability To Grow Their Wealth. OnePay’s Vision Is To Create a Single App For Consumers To Save, Spend, Borrow, And Grow Their Money, Bringing Our Mission To Life With Simple And Accessible Banking, Credit, And Payments Products That Deliver a Best-in-class Experience To Millions Of Customers. Our Products Include Checking and high-yield savings accounts Domestic and international peer-to-peer payments Credit Builder and credit score monitoring Digital wallet / contactless payment solutions Buy-now-pay-later installment loans at Walmart Why do we have a right to win? We have the backing of Walmart (a Fortune 1) and Ribbit Capital (a preeminent fintech investor), are deeply embedded with the distribution of the world’s largest omnichannel retailer, and have an industry-leading multi-product value proposition — all in addition to having some of the best people and talent in the industry. There’s never been a better time to build a category-defining business and there has rarely been a team better positioned for the opportunity. Join us! The Role We are seeking a highly motivated Corporate Accountant based in India to lead the accounting for our legal entity in India in addition to supporting the accounting operations across the consolidated enterprise. This role will work closely with our U.S.-based team to ensure accurate and timely financial reporting in alignment with both local and global standards. The ideal candidate will bring strong technical expertise, attention to detail, and the ability to navigate cross-functional collaboration in a fast-paced, international environment. This role will support our business’ statutory compliance, financial controls, and operational excellence. Key Responsibilities Plan and execute monthly and quarterly close activities including journal entries, balance sheet reconciliations, variance analysis, and internal management reporting. Own end-to-end accounting processes within corporate accounting (ie AP, fixed assets, lease accounting, etc) Partner with local service providers to ensure compliance with statutory filing requirements and regulatory deadlines. Work closely with tax consultants to support direct and indirect tax filings including TDS, GST, and transfer pricing compliance. Ensure all legal entity accounting complies with local GAAP and global policies through collaboration with Tax, Treasury, Strategic Planning & Procurement (SPP), and other cross-functional teams. Maintain awareness of updates to financial regulations and assess impact on financial reporting obligations. Partner with the US team to support various accounting functions across legal entities including invoice processing and coding, as well as intercompany transactions to ensure accurate consolidation and reporting. Ad hoc projects supporting accounting and finance/cash/treasury, etc. in accordance with applicable GAAP. Collaborate with engineering and systems teams to enhance the functionality of financial tools and ERP system (NetSuite, Numeric, Ramp, Kyriba). Develop, document, and maintain up-to-date SOPs and accounting policies to ensure audit readiness and consistency. Support coordination with external auditors and support all phases of annual statutory audi You Bring Chartered Accountant (CA) or MBA in Finance; ACCA or semi-qualified CA with strong relevant experience may be considered. 6+ years of relevant experience in accounting, audit, or controllership roles—preferably in fintech, payments, neobanking, or tech-driven financial services. In-depth understanding of Indian GAAP; exposure to US GAAP is strongly preferred. Experience with ERP systems such as NetSuite, SAP, Oracle. Proven track record in monthly close, statutory audits, financial reporting, and tax/regulatory compliance. Strong analytical and problem-solving skills, with a “roll up your sleeves” mentality. Ability to thrive in a fast-paced, regulated, and high-growth environment. Passion for finance infrastructure, automation, and innovation. Excellent communication skills and experience working cross-functionally across time zones and cultures. A mindset that prioritizes ownership, transparency, and continuous improvement. What We Offer Competitive salary, stock options, and benefits from Day 1 Comprehensive health insurance coverage (health insurance, accident and disability insurance, term life insurance), including mental health support and wellness programs Hybrid work model (Bengaluru office three days a week), various time off programs (vacation, sick, other paid leaves, and paid regional holidays) Monthly transport and work-from-home allowances A high-growth, mission-driven, inclusive culture where your work has real impact Standard Interview Process Initial Interview with Talent Partner Technical or Hiring Manager Interview Team Interview Executive Interview Offer! Equal Employment Opportunity To build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at talent@onepay.com.

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title And Summary Associate Specialist, HR Services The Global Business Services Center (GBSC) is Mastercard’s shared services organization supporting the business in all countries and business units. This position is responsible for ensuring support in resolving inquiries across a breadth of functional areas and supporting programs and processes on a global basis. The organization has team members in several locations throughout the world to provide superior customer service to our employees and align with time zones and language differences The position for, Associate Specialist, People & Capability Shared Services, will provide support to all employees across a breadth of functional areas, with a high degree of customer satisfaction, expertise, and timeliness. The role supports the employee life cycle from interview scheduling through end of employment. Support includes first contact case resolution utilizing the Knowledgebase and general understanding of Mastercard’s policies/programs Providing support for all inbound inquiries globally, issues and requests from internal and external customers through several communication channels (email, phone, chat) Ensuring team targets and KPIs are met and/or exceeded Supports operational excellence and continuous improvement initiatives Role Issue Resolution & Case Management Provides resolution for Mastercard employee related inquiries, external customers and suppliers Responds to customer emails, chats and phone calls in a timely manner with a goal to resolve within first contact Support full employee life cycle, streamlining manager and HR actions by providing guidance and ensuring adherence to processes through workflows and audit requirements. Use case management system to document, track and log inquiry resolutions. Meet or exceed individual daily productivity measures with case and call volumes. Work various work shifts (Days and evenings) to support global case and call volumes Escalates in-scope, complex cases to Subject Matter Expert or Tier 2 when appropriate, with complete documentation on work performed to date, following through on issue until adequately resolved Manages confidential data in a professional manner and according to U.S HIPAA rules and MasterCard confidentiality requirements Ensures audit compliance through transaction processing and approval flows Responds to systems issues and applies judgement when to escalate issues up to senior colleagues and conducts ad hoc research as needed to support team Assists with the identification of process improvements and, with guidance, participates in the implementation of improvements Promotes employee self-service to reduce call and case volume in the future Performs ongoing documentation and procedures maintenance as required Complete simple to moderately complex special projects, as needed Resolve simple to moderately complex issues regarding inquiries, and where possible, assist with finding solutions Contributes ideas and actions towards the continuous improvement of Helpdesk related processes Assists with training of new hires and changing programs and business processes Demonstrates comprehensive knowledge of the Knowledge Base tool, relevant data tools and operations processes Conducts stress tests for "the Knowledge Base" tool and provides feedback for system improvements Customer Service Provides superior customer service according to the GBSC standards Operates in a professional manner that is responsive and flexible to cultural differences Performs at level that assists in attaining overall and team-level performance measure and goals Plans and organizes work so the Service Level Agreement objectives are realized Relationship Management Maintains positive work relationships with members of other teams in the GBSC to communicate effectively and to ensure compliance with cross-team responsibilities Assists in establishing and maintaining strong, collaborative relationships with internal and external customers to identify additional ways to be of service and ensure customer satisfaction All About You Education & Experience: Experience performing daily transactions; exposure to analyzing work for quality, productivity and timeliness Experience suggesting process improvement activities Experience in shared services or internal service delivery role preferred Skills A highly organized, articulate individual who knows how to develop and maintain excellent working relationships as well as providing customer satisfaction as needed Ability to manage multiple tasks simultaneously acquired through previous experience in related field Strong emphasis on customer service with strong problem solving and troubleshooting skills Demonstrates a high degree of comfort navigating multi-channel communication platforms and sites High level of accuracy and attention to detail Work effectively in dynamic, time-sensitive, high volume environment Ability to work with minimal supervision and is collaborative/team-oriented Working knowledge and use of office productivity tools (i.e., MS Outlook, MS Word) preferred Excellent MS Office Suite Skills: Excel, Word, and Outlook Workday experience a plus Support in Employment contract creation Support with Interview scheduling Proficiency WD is a must Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Job Title: Presales Specialist Location: Gurugram (Remote) Job Type: Full-Time Note: MUST be an IIM Grad or from Top B School with an MBA in Sales/Marketing MUST be ready to work in US Shift (7PM-4AM IST) Must have excellent communication skills (Written/Verbal) Company Overview: Serigor Inc., headquartered in Baltimore, MD, with a branch in Columbia, MD, is a trusted leader in IT Consulting and Outsourcing. As a CMMI Level 3-certified, Woman-Owned Small Business (WOSB), we specialize in IT Services, Staff Augmentation, Government Solutions, and Global Delivery. Since 2009, we have provided innovative IT solutions to Fortune 500 companies and government agencies, helping businesses maximize their IT investments. Serigor Inc. is an equal opportunity employer committed to diversity and inclusion. Role Overview: We are looking for bright and motivated professionals with a Bachelor of Technology (B.Tech) and an MBA from a top-tier B-school in India (such as IIMs, ISB, XLRI, etc.) to join our growing Presales and Capture team . This is an entry-level strategic role where you will support our business development efforts for U.S. Federal IT projects . You will work on identifying federal opportunities, contributing to proposal development, and collaborating with solution architects to craft compelling, compliant responses to government solicitations. Key Responsibilities: Research and analyze U.S. federal contracting opportunities using platforms like SAM.gov, GovWin, etc. Support capture strategy, competitive analysis, and customer engagement plans. Assist in developing capture plans, pitch decks, and solution narratives in collaboration with internal teams. Coordinate and contribute to responses for RFPs, RFIs, and RFQs including proposal writing, document management, and compliance checks. Help prepare client-facing presentations, executive summaries, and capability statements. Work with cross-functional teams (technical, legal, pricing) to ensure aligned and timely responses. Track industry trends and federal budget priorities to support long-term opportunity pipeline development. Minimum Qualifications: Bachelor of Technology (B.Tech) in any discipline from a recognized engineering institution. MBA from a top Indian B-School (IIMs, ISB, XLRI, FMS, SPJIMR, MDI, etc.). Excellent written and verbal communication skills with an eye for detail. Strong research, analytical, and problem-solving skills. Interest in IT services and the U.S. federal market. Willingness to work in U.S. time zones partially or fully to align with federal client schedules.

load_list_page(event)"> Job listing Job details Job Information Target Date 07/31/2025 Industry Nonprofit Charitable Organizations Date Opened 05/15/2025 Job Type Full time Work Experience 2-4 years City New Delhi State/Province Delhi Country India Zip/Postal Code 110016 Job Description Nature of employment: Full-time Reporting to: Project Manager/ Programme Manager Location: New Delhi, Delhi About Peepul Peepul is an education-focused non-profit organisation committed to transforming India's education system and enabling every child to reach their full potential. We work closely with national, state, and local governments to transform government schools and government systems. Currently, we work with governments in Delhi and Madhya Pradesh to meaningfully have an impact across ~325,000 teachers and 9.75 million+ students across 100,000+ schools. At Peepul, we collaborate with school systems to build the capacity of leaders, teachers, and institutions. We advocate for policy improvements, support mentoring and monitoring, and enhance student-teacher engagement in classrooms. Our work has been recognised internationally, including receiving the Commonwealth Education Awards for Innovation and being featured in reports by respected organisations like the UN and the National Ministry of Education, India, and we are well-funded by both Indian CSR and prominent international Foundations working toward a common purpose of excellent education for the most disadvantaged sections of society. Driven by our core values of impact, excellence, and leadership, we are a restless, resilient, and reflective organisations. Our team of 200+ employees is passionate about creating lasting change and is rewarded competitively for their dedication. Join us in our mission to create a world where every child has equal access to high-quality education. Learn more about our transformative work at http://peepulindia.org. Programme Overview Peepul is actively engaged in a FLN (Foundational Literacy and Numeracy) focused Development Impact Bond (DIB), which spans a 5-year period and covers four zones within the Municipal Corporation of Delhi (MCD). The project commenced with a learning year (Academic Year 2022-23), followed by four years of outcome-based funding (Academic Year 2023-24 onwards). The project entails the systematic implementation of academic, governance, and technology reforms targeted at bolstering assessments in the Central and West zones. Over these five years, Peepul will build the systemic understanding and competency in implementing high-quality student-learning focused assessments. This will be done by reviewing existing practices, co-creating Standard Operating Protocols for conducting highquality assessments, conducting training for teachers & officials, etc. About The Role The role of the Senior Project Associate - DIB on Assessment Reforms is critical to the success of the continued partnership with erstwhile MCD towards achieving quality education for all, and to Peepul’s strategic objective of supporting quality improvement in the public school system in India. This is therefore an exciting opportunity for a highly motivated individual to play a key role in a flagship reform initiative with enormous potential impact. To enable programme’s success, we are required to rapidly roll-out and scale our support to reach all teachers officials in the MCD. The Senior Project Associate will be an excellent team player, who will drive design and delivery of interventions towards stronger support and accountability of teachers and academic officials of the MCD. The ideal candidate should be able to bring together education expertise, creative problem-solving and stakeholder management, towards the creation, implementation, and impact tracking of high-quality initiatives towards improvement of the quality of education in the MCD. Responsibilities Would Include (but Not Be Limited To) To support the design and delivery of the DIB – Assessment Reforms project and build a coalition of support around them. Support the instructional design of FLN based training content, including the creation of engaging, need-based, relevant, and rigorous training modules for teachers, School Leaders and other stakeholders. Design high quality needs-assessment and post training assessments to track the impact of the capacity building interventions. Build consensus within all levels of government and other stakeholders, towards the vision and objectives of the programme Apply content knowledge and classroom experience in developing the interventions that will lead to shifts in teacher mindset, knowledge, and practice Support the program manager in implementing the pilot of interventions, documenting learning, and evolving the design to have greater impact at scale To manage best-in-class project implementation Plan and sequence the implementation of Training modules for teachers in close coordination with the Program manager Design and facilitate training sessions for teachers, school leaders and other key stakeholders. Conduct classroom observation to understand the impact of the trainings on ground and drive an effective implementation of the learnings of training through sharing feedback to the teachers To be a strong team collaborator, manage cross-functional relationships and engage effectively with key government stakeholders Effectively work in a matrixed environment with programme team, monitoring and evaluation team and field staff Develop and maintain strong operational relationships with government partners, providing leadership and putting in place mechanisms to support collaboration and cross-organisational working. Design and build effective, fully aligned partnerships to leverage external expertise where appropriate given Peepul’s in-house skill-set Build capacity within government teams to ensure ongoing, sustainable organisational self-improvement after the formal end of the projects / the broader programme Requirements Qualifications and Role Requirements: Qualifications At Peepul, we seek talented professionals passionate about driving educational transformation and making a positive impact. We are looking for individuals who possess the following qualifications and meet the role requirements: Educational Background: A relevant educational background in Education or related disciplines is highly preferred. Work Experience: We value both professional and personal experience. Candidates with at least 3-5 years of experience in teaching, mentoring or education-related work would be preferred. Demonstrated knowledge and skills in assessment design and facilitation is required. Other Skills: Excellent interpersonal skills to support and influence stakeholders and ability to work independently and collaboratively with a diverse group of individuals. Language Proficiency: English and Hindi How To Apply To apply for a position, click on the application link here. You Will Be Required To Upload Your CV: Please ensure that your CV provides relevant information about your professional and personal experience and details of your academic qualifications. CVs can be one to two pages in length. A cover letter: We highly encourage you to use your cover letter to showcase your specific interest in working for Peepul and demonstrate how your qualifications align with the role you are applying for. A tailored cover letter holds significant importance in Peepul's recruitment process as it enables us to comprehend your motivations for the position, your relevant skills, and the clarity of your writing. For any further queries related to our hiring process and timelines, please contact us at recruitment@peepulindia.org. check(event) ; career-website-detail-template-2 => apply(record.id,meta)" mousedown="lyte-button => check(event)" final-style="background-color:#6875E2;border-color:#6875E2;color:white;" final-class="lyte-button lyteBackgroundColorBtn lyteSuccess" lyte-rendered="">

Manager, Experienced Talent Recruiting (etr) NEW DELHI, BAIN AND COMPANY What Makes Us a Great Place To Work We are proud to be consistently recognized as one of the world’s best places to work. We are currently the #1 ranked consulting firm on Glassdoor’s Best Places to Work list and have maintained a spot in the top four on Glassdoor’s list since its founding in 2009. Extraordinary teams are at the heart of our business strategy, but these don’t happen by chance. They require intentional focus on bringing together a broad set of backgrounds, cultures, experiences, perspectives, and skills in a supportive and inclusive work environment. We hire people with exceptional talent and create an environment in which every individual can thrive professionally and personally. Who You’ll Work With You’ll join our global Experienced Talent Recruiting team—collaborating closely with hiring managers, HR Business Partners (HRBPs), and cross-functional stakeholders across Bain. As part of our world-class recruiting function, you’ll be at the center of efforts to attract, engage, and hire outstanding talent who will thrive at Bain. WHERE YOU’LL FIT WITHIN THE TEAM As a Manager, you’ll be part of a global team that recruits experienced talent for a wide range of roles and is deeply committed to creating a seamless experience for both hiring leaders and candidates. You’ll identify, attract, and close top-tier talent—while also serving as a strategic advisor to multiple hiring managers. In this role, you’ll independently lead full-cycle recruiting while collaborating with Recruiting and HR colleagues to drive exceptional hiring outcomes. What You’ll Do Independently drive a structured recruiting process from kickoff to close. You’ll launch searches, identify and source talent, plan interview processes, manage offers, and integrate DE&I strategies throughout—ensuring alignment with inclusive hiring goals. You’ll use applicant tracking data and other tools to optimize results and share insights with HR and business leaders. Provide a best-in-class candidate experience by offering timely updates, transparent feedback, and efficient process guidance. You’ll screen, recommend, and share top candidates, proactively offering alternative profiles as needed and building a strong talent pipeline. Lead effective kickoff meetings to define candidate profiles, clarify sourcing strategies, and align hiring plans. You’ll build and maintain strong relationships across hiring managers in your recruiting area. Leverage key performance metrics—like time to fill and offer acceptance rates—to identify areas for improvement. You’ll implement solutions and share learnings to support Bain-wide recruiting efficiency. Contribute to a collaborative team culture by sharing knowledge, identifying opportunities, and leading or participating in recruiting initiatives and projects. About You Must Have: 5–8 years of technology recruiting experience, with corporate/in-house expertise Proven success navigating complex hiring environments and supporting diverse role types Ability to quickly learn new functional areas and work fluidly across business lines Strong stakeholder management and expectation-setting skills Sound judgment, discretion, and creative problem-solving capabilities Ability to thrive in a fast-paced, high-volume environment Experience working across time zones with flexible scheduling Excellent prioritization, organization, and deadline management Strong communication and interpersonal skills Proficiency in Microsoft Office and applicant tracking systems Associate or bachelor’s degree, or equivalent experience Nice To Have Experience hiring for AI, technology, and digital roles (e.g., data scientists, ML engineers, digital product managers, designers) Demonstrated leadership in recruiting initiatives or process improvements Familiarity with Avature (ATS)

ABOUT IC3 MOVEMENT: With its mission to bring counseling in every school, the IC3 Movement, at its core, is dedicated to helping young people across the globe find career paths through education that will lead to fulfilled, happy, and productive lives. Volunteer-driven events, including the Annual IC3 Conference and Expo, IC3 Regional Forums , support the IC3 Movement to empower every school to run a robust, fully functioning, career and college counseling department. Inclusion and access are at the very heart of IC3. Propelled by a volunteer-based leadership community consisting of 1600+ volunteers from education and industry, IC3 is dedicated to supporting counseling in every school through research, free education, and training for teachers, counselors, and principals. The IC3 Movement engages educators and leaders across 90+ countries. Learn more at www.ic3movement.com ROLE OVERVIEW: Seeking candidates who will enjoy and have experience thriving in a creative, fast-paced environment, managing oversight of a wide variety of communications, web-based and print content, marketing, social media, and PR. The ideal candidate will have excellent written communication and content writing skills, strong supervision and management experience, the ability to handle dynamic tasks in a time-sensitive environment, and superior time-management skills driving deadlines. The position will manage a small team across multiple time zones and countries, handling all organizational communication and marketing, social media, PR, coordination of complex committees, conferences, and other event content. Understanding and familiarity with working across different cultures is important. This is a team leader role with the candidate being responsible for driving outcomes, including and will have a global impact. The candidate should have a strong personal interest in the mission of IC3 and resonate with the IC3 Movement. The position may involve some business travel. RESPONSIBILITIES: · Drive all communications and marketing content for a variety of projects surrounding the development, preparation, and execution of IC3 events and initiatives · Manage a team of approximately 4-5 employees · Drive content writing for conference/event marketing, PR, and all other communication material and collaterals, and oversee PR agency initiatives including press releases, radio and TV activities · Strategy, monitoring, and continuous enhancement of all IC3 websites, social media, and mobile apps · Collaboration with other team members to ensure information flows seamlessly across all communication media, e.g. email newsletters, website, social media, etc. · Complete understanding of IC3 mission and platforms · Registrations and Engagement at IC3 Events in India and Globally · Building the IC3 community and driving engagement · Strengthening IC3's connection with Universities, Schools & relevant organizations · Supporting the Partnership Team with case studies, communication materials like brochures etc · Creating a strong content pipeline for the website, social media and other channels · Innovative engagement ideas to engage with the different partners and associates of the IC3 Movement · Become the brand custodian for the IC3 Movement and ensure adherence to brand guidelines etc, with partners and others QUALIFICATION: EDUCATION: Bachelor's degree or equivalent. Candidates with a background in English (or similar, with very strong writing components) are preferred WORK EXPERIENCE: Ten to eleven years’ prior experience in communications management with four to five years of experience in leading a team. SKILLS: Relevant Role Skills: · Content Development & Deployment · Social Media & Website Management · Marketing Collaterals · Email and WhatsApp Marketing · Support the IC3 Conference with Collaterals · Excellent Written English Skills to enable effective communication with global audiences. Personal Attributes & Skills: · Time Management · Multi-Tasking · Mission Alignment · Able to work in a matrix environment and drive outcomes. INDUSTRY: Higher Education PRIMARY LOCATION: Ghatkopar, Mumbai, India ORGANIZATION: IC3 Movement COMPENSATION: Commensurate with experience CONTACT: hr@ic3movement.com

Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do Our Global HR Shared Services Center (HRSSC), located across three global hubs—India, Costa Rica, and Portugal—deliver centralized and efficient support for HR processes worldwide. By working here, you’ll be part of our team that’s transforming how we deliver world-class HR services to our employees, globally. We support the full employee lifecycle with precision, enable efficiency gains through smart systems and collaboration, whilst delivering measurable outcomes that enhance every employee’s journey at BCG. You will be a key member of our Global HR Shared Services Center (HRSSC), supporting regional and local HR teams and employees worldwide with administrative HR processes. You’ll collaborate with colleagues across multiple geographies and time zones, forming part of a close-knit global HR network that values teamwork, ownership, and continuous learning. Key Responsibilities Include Preparing and processing employee paperwork for new hires, promotions, transfers, exits, and changes. Maintaining personnel records in compliance with legal requirements and internal standards. Supporting onboarding and background verification including induction plans and welcome communications. Managing employee documentation requests including verification letters, references, and visa invitation letters. Delivering reporting on employee data (e.g. distribution lists, anniversaries, milestones). Supporting internal audits with required documentation and timely response. What You'll Bring A graduation degree. -~1–3+ years of relevant experience in HR operations, shared services, or a process-driven role. Familiarity with Workday (preferred) or other HR ERP systems. Proficiency in Microsoft Office (Excel, PowerPoint, Outlook, Word, Visio). Experience working in a professional services or multinational environment. Fluent verbal and written English language skills are required. Proficiency in Mandarin (both spoken and written) is also essential, as this role involves supporting China Who You'll Work With Be part of a respected global brand that invests in its people. Exposure to world-class HR systems, like Workday. Work in a culture that prioritizes learning, diversity, and inclusion. Join a growing team where your work directly drives global impact. Additional info You’re Good At Thriving under pressure with exceptional attention to detail. Staying flexible and reliable in a dynamic and changing environment. Managing multiple tasks with structure and discipline. Handling sensitive data with confidentiality and professionalism. Communicating clearly and professionally, both in writing and speech. Creating meaningful experiences for every customer through exceptional service. Collaborating across cultures and time zones. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.

Company Profile Lennox (NYSE: LII) Driven by 130 years of legacy, HVAC and refrigeration success, Lennox provides our residential and commercial customers with industry-leading climate-control solutions. At Lennox, we win as a team, aiming for excellence and delivering innovative, sustainable products and services. Our culture guides us and creates a workplace where all employees feel heard and welcomed. Lennox is a global community that values each team member’s contributions and offers a supportive environment for career development. Come, stay, and grow with us. Communication Skills Job Description Fluent English Proficiency: As the role supports U.S. consumers, fluency in English is essential. This includes clear verbal communication, proper pronunciation, and professional tone. Excellent Verbal and Written Communication: Ability to communicate clearly and effectively both over the phone and in writing. This is crucial for maintaining a positive customer experience and resolving issues. Active Listening: Good listening skills are important to understand the customer's concerns and guide them appropriately through non-technical solutions. Cultural Sensitivity: Understanding of U.S. communication styles, expectations, and cultural differences to ensure smooth and effective interactions. Customer Service Skills Strong Customer Focus: Ability to empathize with customers, address their concerns, and deliver excellent customer experience, even if the issue cannot be fully resolved in the first interaction. Patience and Professionalism: Ability to remain calm and professional in all situations, especially when dealing with frustrated or upset consumers. Clear Problem Solving: Ability to provide basic support (e.g., assisting with product inquiries, warranty coverage, registration of products, locate documents) or direct the customer to the appropriate online resources. De-escalation Skills: Ability to manage challenging situations and de-escalate conflicts, ensuring that the consumer feels heard, and their concerns are addressed. Problem-Solving Abilities: A strong ability to analyze issues and provide clear and accurate solutions. Even though it’s a first-tier role, the ability to handle basic concerns and escalate when necessary is crucial. Call Handling Skills: Efficient in managing call flow, multitasking (e.g., using CRM tools while talking to customers), and maintaining professionalism in every interaction. Conflict Resolution: Ability to de-escalate situations with upset or frustrated consumers and provide satisfactory resolutions. Product And Company Knowledge Basic HVAC Product Knowledge: Basic technical aptitude of mechanical products. Training will be provided, but having some familiarity with terms like air conditioning, thermostats, and filters can be beneficial. Company Policies and Procedures: Understanding the company’s policies, procedures, and product offerings so you can answer common questions (warranty coverage and exclusions) and provide accurate information to customers. Technical Skills (Non-Technical) Salesforce Experience: Familiarity with Salesforce to log and track customer interactions . Basic Computer Skills: Strong experience in using software like Microsoft Office (Word, Excel, etc.) for handling administrative tasks and documenting customer issues or feedback. Multitasking: Ability to handle multiple tasks, such as managing customer inquiries while inputting data into Salesforce or updating case statuses. Time Management And Organization Efficient Call Handling: Ability to manage call time effectively without compromising the quality of service. While some calls may require longer conversations, it's important to keep the interactions efficient and focused. Task Prioritization: Ability to prioritize multiple customer inquiries and resolve them in a timely manner, especially in a high-volume environment. Soft Skills Empathy: Ability to understand the customer's feelings and needs, helping to build rapport and make the customer feel valued. Positive Attitude: Always maintain a positive and solution-oriented approach, even if you don’t have immediate answers or resolutions. Attention to Detail: Ensuring all customer information is captured accurately, following up on pending cases, and documenting interactions properly in Salesforce. Experience Previous Customer Service Experience: 5 plus years of experience in any customer-facing role, particularly in a contact center environment, is highly valued. Experience in a B2C (Business to Consumer) Setting: Familiarity with handling consumer inquiries, even if they’re not technical in nature, would be an asset. Shift Assignment Ability to Work U.S. Hours: Supporting U.S. consumers, the role requires working in shifts that align with U.S. time zones, 8:00AM-6:00PM CST Qualifications Fluent English with excellent verbal and written communication. Strong customer service experience and skills, including patience and problem-solving. Basic HVAC product knowledge and understanding of company policies. Proficiency in CRM tools and basic computer skills. Empathy, positivity, and active listening. Ability to work U.S. hours and manage shift work.

Department: Delivery Location: India Remote Compensation: $20.00 - $34.00 / hour Description We are seeking a skilled and detail-oriented OpenText Vendor Invoice Management (VIM) Support Contractor to join our offshore team. The contractor will provide technical and functional support for OpenText VIM, ensuring seamless invoice processing, system optimization, and issue resolution within the accounts payable process. This role requires strong expertise in OpenText VIM configuration, troubleshooting, and integration with SAP or other ERP systems, along with excellent communication skills to collaborate with global teams. Key Responsibilities System Support and Maintenance: Provide day-to-day support for OpenText VIM, including troubleshooting issues, resolving errors, and ensuring system availability. Monitor and maintain VIM workflows, document types, and approval processes to ensure efficient invoice processing. Perform root cause analysis for recurring issues and implement preventive measures. Configuration and Customization: Configure and customize OpenText VIM components, including OCR, workflows, and business rules, to meet business requirements. Support enhancements and updates to VIM configurations based on user feedback and process improvements. Ensure seamless integration of OpenText VIM with SAP or other ERP systems. User Support and Training: Assist end-users with VIM-related queries, including invoice processing, approval workflows, and exception handling. Provide training and documentation to users on VIM functionalities and best practices. Issue Resolution and Ticket Management: Manage and resolve support tickets related to VIM in a timely manner, adhering to SLAs. Escalate complex issues to senior technical teams or OpenText support as needed. Testing and Upgrades: Support system upgrades, patches, and enhancements for OpenText VIM. Conduct testing (unit, integration, and user acceptance testing) to validate system changes and ensure functionality. Documentation and Reporting: Maintain detailed documentation of configurations, processes, and issue resolutions. Generate reports on invoice processing metrics, system performance, and issue resolution status. Collaboration: Work closely with onshore and offshore teams, including accounts payable, IT, and business stakeholders, to align on requirements and deliverables. Participate in regular status meetings and provide updates on support activities. Skills, Knowledge and Expertise Required Education: Bachelor’s degree in Computer Science, Information Technology, Finance, or a related field. Equivalent experience may be considered in lieu of a degree Required Experience: 2+ years of experience in supporting OpenText Vendor Invoice Management (VIM) solutions. Hands-on experience with VIM configuration, including OCR, workflows, and business rules. Experience with SAP integration (SAP ECC or S/4HANA) and understanding of accounts payable processes. Prior experience in an offshore support role is a plus. Required Technical Skills: Strong knowledge of OpenText VIM components (e.g., OCR, Invoice Capture Center, Business Center). Familiarity with SAP FI/CO modules and integration with VIM. Proficiency in troubleshooting VIM issues, including workflow errors and document processing failures. Basic knowledge of ABAP debugging and VIM scripting is a plus. Understanding of invoice formats (PDF, XML, EDI) and data extraction processes. Soft Skills: Excellent problem-solving and analytical skills. Strong communication skills to interact with global teams and end-users. Ability to work independently and manage multiple priorities in a fast-paced environment. Strong attention to detail and commitment to delivering high-quality support. Certifications (Preferred): OpenText VIM certification. SAP certification in FI/CO or related modules. Work Schedule and Environment Location: Remote (offshore), with flexibility to align with global time zones (e.g., US, Europe). Shift: May require working in shifts to support 24/7 operations or overlapping hours with onshore teams. Tools: Familiarity with ticketing systems (e.g., ServiceNow, Jira), remote collaboration tools (e.g., MS Teams, Zoom), and SAP systems. How to Apply Interested candidates should submit their resume and a brief cover letter highlighting their experience with OpenText VIM and SAP integration. Please include any relevant certifications and examples of previous VIM support projects. Benefits Benefits are not available for this position. Equal Employment Opportunity Statement Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qellus, LLC is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. We are committed to providing equal employment opportunities to all qualified applicants and employees. Work Authorization Requirements At this time, Qellus, LLC cannot provide work visa sponsorship for most positions. Candidates must have legal authorization to work in the country where the position is located to be considered for this role. Specific work authorization requirements will be clearly stated in individual job postings. Accommodations If you need assistance or an accommodation due to a disability during the application or interview process, please contact us at HR@qellus.com. We will work with you to provide reasonable accommodations to ensure you have an equal opportunity to participate in our recruitment process.

ABOUT THE IC3 MOVEMENT With its mission to bring counseling in every school, the IC3 Movement, at its core, is dedicated to helping young people across the globe find career paths through education that will lead to fulfilled, happy and productive lives. Community-driven events including the Annual IC3 Conference and the IC3 Regional Forums, support the IC3 Movement to empower every school to run a robust, fully functioning, career and college counseling department. Inclusion and access are at the very heart of IC3. Propelled by a volunteer-based leadership community consisting of 1600+ leaders from education and industry, IC3 is dedicated to support counseling in every school through research, free education, and training for teachers, counselors, and principals. The IC3 Movement engages educators and leaders across 90+ countries. ROLE OVERVIEW: The role within the IC3 Movement is responsible for supporting the operations and execution of IC3’s global events. It involves managing a diverse portfolio of events, ensuring smooth logistics and operations from start to finish. The ideal candidate will be a highly organized, proactive, and experienced manager, able to juggle multiple tasks in a fast-paced environment while maintaining a high standard of quality and professionalism. RESPONSIBILITIES: 1. Event Planning and Execution: Support the planning, execution, and oversight of all IC3 Movement events, including the Annual IC3 Conference and all IC3 Regional Forums. Manage all logistics for the events, coordinating with external vendors, venues, and internal teams. Ensure seamless integration of event elements by collaborating closely with communications, partnerships, and host Institutions. 2. Team and Stakeholder Collaboration: Manage event coordination across multiple internal teams and external vendors. Interface with IC3 Leadership and external stakeholders to maintain relationships and ensure alignment with event objectives. 3. Logistics and Operations Management: Support with venue selection, logistics, event scheduling, and day-to-day coordination. Ensure accurate materials management, signage requirements, and physical deliveries. 4. Event Technology and Platform Management: Support technical workflows for events, ensuring smooth transitions and event management. Troubleshoot and resolve technical issues related to event platforms (e.g., Cvent, Zoom, etc.). 5. Customer and Vendor Relations: Maintain excellent working relationships with external vendors, partners, and clients, ensuring professional service and high-quality results. Deliver outstanding customer service during events, resolving any challenges promptly. QUALIFICATIONS EDUCATION: Bachelor’s degree or equivalent in Events Management or a related field. WORK EXPERIENCE: 3-4 years of experience in end-to-end event planning and logistics, with a strong focus on hybrid events and global event management. SKILLS: ● Expertise in event logistics and operations with a strong attention to detail. ● Excellent communication skills, both written and oral, with the ability to liaise across teams and stakeholders. ● Ability to manage multiple projects simultaneously in a fast-paced environment. ● Strong vendor management and negotiation skills. ● Proficiency in Microsoft Office; experience with event management and CRM software (Cvent, Zoom, HubSpot, etc.) is a plus. Travel: Ability and willingness to travel to events both domestically and internationally as required. Additional Attributes: Self-starter with a passion for innovation and continuous improvement in event execution. Professional, polished demeanor with an ability to represent IC3 in global forums and professional networks. Note: This role will require both domestic and international travel, as well as the ability to work flexible hours based on event schedules across multiple time zones. This position offers an exciting opportunity to contribute to the growth of the IC3 Movement and make a tangible impact in global education. The successful candidate will play a pivotal role in the success of IC3's events and initiatives, driving both operational excellence and meaningful connections within the global educational community.

WE ARE HIRING AVASO Technology Solutions is currently seeking a Sr. Logistics & Depot Executive . As an AVASO employee, you will be part of a global organization that provides IT Services to big national as well as international clients across multiple industries. We are an IT solution provider with coverage in more than 170 countries as well as global distribution capabilities. We have a proven track record of success in providing best-of-breed technology solutions to enterprises of all sizes, including some of the world’s largest brands. AVASO offers you an excellent growth opportunity with a strong global company and good money. Website:- https://www.avasotech.com/ Experience: 3 - 5 years Location: Mohali Position Type : Full-Time Shift : Rotational Job Description AVASO relies on the efficiency of our logistics and fulfillment centers to maintain a seamless global IT delivery chain. Our warehouse operations are the backbone of this system — supporting global inventory, dispatch, tracking, and timely updates to clients. We are currently seeking a Sr. Logistics & Depot Executive who will serve as a central point of contact for our international logistics, depot activities, inventory movements, and stakeholder communications. The ideal candidate is highly organized, responsive, and capable of managing daily depot operations, asset tracking, and interdepartmental/client coordination with attention to timelines and SLAs. Key Objectives of the Role Manage the daily operations of assigned depots and warehouses across geographies Monitor and maintain inventory records, bin-level accuracy, and timely dispatch logs Coordinate shipment activities between vendors, internal stakeholders, and global clients Provide real-time shipment updates to stakeholders and clients across multiple time zones Ensure tracking systems (ERP/ServiceNow) are updated with live status for all assets Review logistics documentation for customs clearance, insurance, and shipment compliance Liaise with freight service providers (DHL, FedEx, UPS, etc.) and ensure SLA adherence Ensure smooth pickup/delivery, maintain PODs and resolve any delays or exceptions Collaborate with engineers and depot POCs to ensure correct parts/assets are dispatched Drive continuous improvements in warehouse and logistics processes. Key Responsibilities Maintain complete visibility over inventory flows, shortages, and aging stocks Daily monitoring of orders and dispatch tickets via ticketing platforms like ServiceNow Escalation handling for lost, delayed, or damaged shipments and root cause analysis Cross-functional coordination with procurement, engineers, vendors, and clients Use Microsoft Excel/Power BI to track, analyze, and present warehouse performance data Updating the tickets over the SNOW with the real time updates. Ensure proper insurance, packing, labelling, and documentation for every shipment. Work with customs brokers in case of shipment holds, ensuring timely clearance Skills and Qualifications Minimum 4 years of overall experience required. Knowledge of international shipping regulations and customs procedures Strong communication skills (written and verbal); ability to interact with global clients Excellent coordination, follow-up, and multi-tasking abilities Proficient in Microsoft Excel, Outlook, and basic ERP/WMS platforms Strong documentation and reporting skills Willingness to work in shifts to support global time zones when required Technical/Logistical Skills Inventory control and warehouse systems knowledge, understanding of Incoterms, airway bills, customs duties, HS codes, etc. Ability to manage third-party logistics providers and ensure SLA alignment Comfortable using ticketing tools and trackers (Example: - ServiceNow & other tools) AVASO Technology Solutions Equal Employment Opportunity (EEO) Statement. AVASO Technology Solutions (referred as “AVASO”) do not discriminate against any employee or applicant for employment on the basis of race, colour, sex, creed, religion, national origin, gender, sexual orientation, age, gender identity, pregnancy, genetic information, disability, protected veteran status, or any other status protected by state or local law, and to provide equal employment opportunity. AVASO is committed to providing a work environment that is free from discrimination and harassment, and we expect all employees to conduct themselves in a manner that reflects this commitment in all employment endeavours. All employment decisions are based on qualifications, merit, and business need.

ABOUT US: We are Alter Domus. Meaning “The Other House” in Latin, Alter Domus is proud to be home to 85% of the top 30 asset managers in the alternatives industry, and more than 5,000 professionals across 23 countries. With a deep understanding of what it takes to succeed in alternatives, we believe in being different. Invest yourself in the alternative, and join an organization where you progress on merit, where you can speak openly with whoever you are speaking to, and where you will be supported along whichever path you choose to take. Find out more about life at Alter Domus at careers.alterdomus.com Job Description We are looking for a motivated and detail-oriented individual to support the transition of different work streams to our smart source locations / global delivery centers. The ideal candidate will assist in managing transition projects, ensuring effective communication and coordination among stakeholders. This role is essential in helping to optimize our operational processes and contribute to cost-effective solutions. This position will be reporting to the Head of Transition. Key Responsibilities: Manages all aspects of migration projects independently on a process-by-process basis from evaluation, supporting the identification of processes for migration and planning through to operational steady state. Highlight any red flag during planning phase and assisting stakeholder Responsible for process migration cost / benefit, FTE analysis and SLA verification in support of decision process for transition. Creativity needed to reengineer processes as appropriate during transition and implementation to maximize offshore operation efficiencies. Coordinating with project teams and cross functional team including not limited to Recruitment, IT, Risk, Legal, Compliance, Control to ensure alignment and required approvals related to transition objectives Monitoring, evaluating and reporting the progress of transitions, addressing issues as they arise Communicating changes to relevant stakeholders and managing resistance effectively. Provide regular updates and status reports to leadership, sponsors and key collaborators on transition progress. Ensure all transition activities are carried out within the defined scope, schedule, and budget. Pro-actively identify and communicate risks, co-create solutions throughout the Transition period and own "Go / No Go" decisions Conduct post-transition reviews to identify areas for improvement. As required, will partner with Operations on process improvement initiatives in a post migration environment Provide Inputs and support for generating performance metrics of individual transition projects using key performance indicators (KPIs) such as cost, timeline adherence, and quality. PROFILE Bachelor’s degree in Business, Operations, or related field; MBA preferred. External project management certification such as Prince2, Six Sigma, CAPM/ PMI or other project management certification Overall, 8-12 years’ experience in Financial Services/BPOs/ITES Organisations Minimum 5 plus years of experience in managing projects independently Significant experience in BPO industry preferably with multi-national/financial service businesses (US-based). IT experience helpful LEADERSHIP & BEHAVIOURAL COMPETENCIES Strong Project Management skills; expert in organizing, planning and executing large-scale projects from start through implementation Understanding of Project & Transition Management frameworks, principles, procedures and best practices High degree of adaptability and problem-solving skills to navigate complex and dynamic project environments. Exceptional communication for cross-cultural stakeholder management. Analytical mindset with expertise in data-driven decision-making KEY RELATIONSHIPS Regional Execs, Business Unit Leaders and Country Executives Clients & Prospective clients (C-Level down to business heads) Finance, Legal & Compliance, Risk Management, IT and Human Resources. At Alter Domus we are committed to inclusion and feel strongly that inclusive teams drive brilliant performance. We are an equal opportunity employer and recognise all facets of diversity and strive to create a psychologically safe workplace where all of our people can perform to their best’ WHAT WE OFFER: We are committed to supporting your development, advancing your career, and providing benefits that matter to you. Our industry-leading Alter Domus Academy offers six learning zones for every stage of your career, with resources tailored to your ambitions and resources from LinkedIn Learning. Our global benefits also include: Support for professional accreditations such as ACCA and study leave Flexible arrangements, generous holidays, birthday leave Continuous mentoring along your career progression Active sports, events and social committees across our offices Support with mental, physical, emotional and financial support 24/7 from our Employee Assistance Program The opportunity to invest in our growth and success through our Employee Share Plan Plus additional local benefits depending on your location Equity in every sense of the word: We are in the business of equity, in every sense of the word. For us, this means taking action to ensure every colleague has equal opportunity, valuing every voice and experience across our organisation, maintaining an inclusive culture where you can bring your whole self to work, and making Alter Domus a workplace where everyone feels they belong. We celebrate our differences, and understand that our success relies on diverse perspectives and experiences, working towards shared goals and a common purpose. Thanks to the work of our Group DE&I Committee and network of DE&I Champions, we empower all of our people to be truly invested in the alternative. We are committed to ensuring an inclusive recruiting and onboarding process. Please contact our hiring team if you require any accommodations to make our recruitment process more accessible for you. (Alter Domus Privacy notice can be reviewed via Alter Domus webpage: https://alterdomus.com/privacy-notice/)

ABOUT US: We are Alter Domus. Meaning “The Other House” in Latin, Alter Domus is proud to be home to 85% of the top 30 asset managers in the alternatives industry, and more than 5,000 professionals across 23 countries. With a deep understanding of what it takes to succeed in alternatives, we believe in being different. Invest yourself in the alternative, and join an organization where you progress on merit, where you can speak openly with whoever you are speaking to, and where you will be supported along whichever path you choose to take. Find out more about life at Alter Domus at careers.alterdomus.com JOB DESCRIPTION: Process and track daily cash contributions and distributions for investment fund clients; Demonstrate ability to prioritize tasks, work on multiple assignments, and complete work with little direction; Exhibit time-management skills by developing and executing specific goals in an agreed upon timeframe; Handle daily case activities and notices on assigned funds; Obtain approval on correcting discrepancies and missing information; Prepare cash and journal entries; Participate in quarterly and annual audit functions; and Understand the governing agreements between Alter Domus and the client. YOUR PROFILE: High-performing accounting graduate; Strong verbal and written communication skills; CA,CMA or inter CA or CMA preferred; Ability to prioritize tasks, work on multiple assignments, and manage ambiguity; Ability to work both independently and as part of a team with professionals at all levels; Proficiency in Microsoft Excel; and Background in private equity or private credit a plus. WHAT WE OFFER: We are committed to supporting your development, advancing your career, and providing benefits that matter to you. Our industry-leading Alter Domus Academy offers six learning zones for every stage of your career, with resources tailored to your ambitions and resources from LinkedIn Learning. Our global benefits also include: Support for professional accreditations such as ACCA and study leave Flexible arrangements, generous holidays, birthday leave Continuous mentoring along your career progression Active sports, events and social committees across our offices Support with mental, physical, emotional and financial support 24/7 from our Employee Assistance Program The opportunity to invest in our growth and success through our Employee Share Plan Plus additional local benefits depending on your location Equity in every sense of the word: We are in the business of equity, in every sense of the word. For us, this means taking action to ensure every colleague has equal opportunity, valuing every voice and experience across our organisation, maintaining an inclusive culture where you can bring your whole self to work, and making Alter Domus a workplace where everyone feels they belong. We celebrate our differences, and understand that our success relies on diverse perspectives and experiences, working towards shared goals and a common purpose. Thanks to the work of our Group DE&I Committee and network of DE&I Champions, we empower all of our people to be truly invested in the alternative. We are committed to ensuring an inclusive recruiting and onboarding process. Please contact our hiring team if you require any accommodations to make our recruitment process more accessible for you. (Alter Domus Privacy notice can be reviewed via Alter Domus webpage: https://alterdomus.com/privacy-notice/)

Business Unit: Global Distribution Operations Reporting To: Associate Director, GTM Mumbai Shift: EMEA (1:30 pm - 10:30 pm IST) (India) About Russell Investments, Mumbai: Russell Investments is a leading outsourced financial partner and global investment solutions firm providing a wide range of investment capabilities to institutional investors, financial intermediaries, and individual investors around the world. Building on an 89-year legacy of continuous innovation to deliver exceptional value to clients, Russell Investments works every day to improve the financial security of its clients. The firm is “Top 12 Ranked Consultant (2009-2024)” in P&I survey 2024 with $906 billion in assets under advisement (as of December 31, 2024) and $331.9 billion in assets under management (as of March 31, 2025) for clients in 30 countries. Headquartered in Seattle, Washington in the United States, Russell Investments has offices around the world, including London, New York, Toronto, Sydney, Tokyo, Shanghai – and has opened a new office in Mumbai, India in June 2023. Joining the Mumbai office is an incredible opportunity to work closely with global stakeholders to support the technology and infrastructure that drives the investment and trading processes of a globally recognized asset management firm. Be part of the team based out of Goregaon (East) and contribute to the foundation and culture of the firm’s growing operations in India. The Mumbai office operates with varying shifts to accommodate time zones around the world. For more information, please visit https://www.russellinvestments.com. Job Description: We are seeking a GTM Sales Support Analyst to join our Go to Market (GTM) team. The GTM Sales Support Analyst will support the Global GTM COO in building and implementing a robust sales and client operating model. Key Responsibilities Work closely with sales teams to track and ensure accurate pipeline and sales management data. Curate different source data to build a single view of sales tracking and pipeline management. Assist in sales data and business strategy tracking and contribute to business strategy reporting to the Executive Committee. Contribute to developing processes and reporting resources that provide actionable insights to drive data-driven decision-making on our GTM strategy and operating model. Support the use and adoption by the team of technology to support the sales process and client service activities including: CRM, Seismic, Outreach, HeyDan, LinkedIn Sales Navigator, ZoomInfo). Collaborate with GTM and Global Sales Operations teams to drive data governance projects to improve the quality of our prospect and client data for our sales and client service teams. Build connection and contribute to the Global GTM Strategy and Operational team and help drive local adoption of process improvement. Skills/Attributes Required 2-3 years’ experience in a similar role or within the Financial services industry Working knowledge of the asset management industry and investment products. Relevant Bachelor Degree (Finance, Economics, Business Management, Communication, Marketing). (preferred). Familiarity with some of the commonly used data/ sales intelligence sources and databases in asset management (CRM, Seismic, Outreach, LinkedIn Sales Navigator) (preferred) Proficient in Microsoft suite - intermediate to advanced Excel skills (Vlookups, Pivot Tables, Conditional Formatting etc). Have analytical and data analysis Excellent administrative, problem solving, project managing and decision-making skills. Passion for supporting, improving and innovating the sales process. An understanding of asset management, financial markets, investment concepts, competitors and industry trends. Core Values Strong interpersonal, oral, and written communication and collaboration skills with all levels of management Strong organizational skills including the ability to adapt to shifting priorities and meet frequent deadlines, Demonstrated proactive approach to problem-solving with strong judgment and decision-making capability. Highly resourceful and collaborative team-player, with the ability to also be independently effective and exude initiative and a sense of urgency. Exemplifies our customer-focused, action-oriented, results-driven culture. Forward looking thinker, who actively seeks opportunities, has a desire for continuous learning, and proposes solutions. Ability to act with discretion and maintain complete confidentiality. Dedicated to the firm’s values of non-negotiable integrity, valuing our people, exceeding client expectations, and embracing intellectual curiosity and rigor.

Business Unit: Global Operations Reporting To: Associate Manager, Global Operations Shift: EMEA (1:30 pm - 10:30 pm IST) (India) About Russell Investments, Mumbai: Russell Investments is a leading outsourced financial partner and global investment solutions firm providing a wide range of investment capabilities to institutional investors, financial intermediaries, and individual investors around the world. Building on an 89-year legacy of continuous innovation to deliver exceptional value to clients, Russell Investments works every day to improve the financial security of its clients. The firm is “Top 12 Ranked Consultant (2009-2024)” in P&I survey 2024 with $906 billion in assets under advisement (as of December 31, 2024) and $331.9 billion in assets under management (as of March 31, 2025) for clients in 30 countries. Headquartered in Seattle, Washington in the United States, Russell Investments has offices around the world, including London, New York, Toronto, Sydney, Tokyo, Shanghai – and has opened a new office in Mumbai, India in June 2023. Joining the Mumbai office is an incredible opportunity to work closely with global stakeholders to support the technology and infrastructure that drives the investment and trading processes of a globally recognized asset management firm. Be part of the team based out of Goregaon (East) and contribute to the foundation and culture of the firm’s growing operations in India. The Mumbai office operates with varying shifts to accommodate time zones around the world. For more information, please visit https://www.russellinvestments.com. Job Description: As a Reconciliation Specialist , you will provide operational support and services representing Global Operations, contributing to the accurate management of reconciliation processes for equity, fixed income, and FX transactions and more. The operations team supports a range of financial operations, including account management, reconciliation, cash and position tracking, corporate actions, and reporting across equity, fixed income, and derivatives products globally. This position will focus on ensuring the accuracy and integrity of financial data through reconciliation processes, troubleshooting discrepancies, and collaborating with internal stakeholders and external vendors. You will work closely with portfolio managers, analysts, and other operations teams to support the operational needs of our equity and fixed income strategies, ensuring precise and timely reporting. Years Of Experience At least 3-5 years of previous experience in financial services, ideally in an operations or reconciliation capacity within an asset management firm or financial institution. Qualifications Ability to thrive in dynamic and fast-paced environments, handling ambiguity and change effectively. Highly organized, detail-oriented, and comfortable working with large datasets, ensuring precise data accuracy. Strong understanding of the securities and fund industry, particularly in equity, fixed income, and FX products. Familiarity with custodian, broker, and third-party vendor operations. Proficiency with Excel, with the ability to analyze and report on complex data. Experience with database applications or programming languages like SQL, VBA, or Python is a plus but not required. Ability to adapt quickly to changing circumstances and embrace new opportunities. Strong intellectual curiosity and the ability to conduct deep dives into new subject areas. Responsibilities Oversee the reconciliation of equity, fixed income, and FX transactions, ensuring accuracy across Systems/Stakeholders such as Bloomberg AIM, State Street, and other custodians. Ensure proper account closure and handle final reconciliation requests from fund administrators. Perform detailed position reconciliations, including cash reconciliation, dividend tax postings, and margin movements. Review and investigate discrepancies in daily, monthly, and quarterly reports, addressing issues promptly. Generate and review pivot tables and NAV comparison reports, ensuring consistency and accuracy in financial data. Collaborate with portfolio managers, analysts, and traders to validate trade details and ensure alignment with brokers, custodians, and vendors. Manage and monitor corporate action processing, including dividends, tax adjustments, and compliance with internal procedures. Ensure adherence to regulatory requirements, operational risk management practices, and business initiatives while improving existing operational processes. Identify, escalate, mitigate, and resolve operational issues, demonstrating a proactive approach to problem-solving. Continuously improve operational efficiency by refining procedures and workflows. Foster collaboration across teams to ensure smooth operations, data accuracy, and timely issue resolution. Candidate Requirements Strong proficiency in Microsoft Excel, with a solid understanding of financial operations and data analysis. Familiarity with Bloomberg AIM, Geneva and other financial systems. Experience with trade reconciliation, cash, and position tracking, and corporate action processing. Ability to manage multiple priorities in a high-pressure environment and meet tight deadlines. Excellent written and verbal communication skills, with the ability to work collaboratively with teams at all levels. Core Values Strong interpersonal and collaboration skills with a focus on effective communication. Highly organized, detail-oriented, and able to manage shifting priorities effectively. Proactive problem-solver with strong decision-making abilities and a sense of urgency. Collaborative team-player with the ability to work independently and take initiative. Results-driven with a commitment to exceeding client expectations and embracing new challenges. A forward-thinking approach with a focus on continuous learning and solution-oriented thinking. Strong integrity, with the ability to handle sensitive and confidential information with discretion. At Russell Investments we value diversity and inclusion, and we are committed to providing an inclusive work environment where all employees can thrive. We are looking for a highly resourceful individual who is dedicated to operational excellence and client success.

As an entry level Project Coordinator within Ahead’s Intelligent Operations Practice, you will play a crucial role in supporting project management activities, reporting, and operational coordination. This role functions behind the scenes, assisting PMO team project delivery teams by providing key administrative and analytical support. While not fully client-facing, this position will involve tasks such as generating reports and burndown charts for customers and internal stakeholders, assisting with scheduling, and providing support for the PMO team. Roles And Responsibilities Support PMO Team Members by maintaining project documentation, tracking progress, and ensuring seamless execution of operational tasks for all engagements assigned. Operational tasks may include any and all of the following items: Assist in the Creation and distribution of project status reports, burndown charts, and other relevant project metrics to internal stakeholders and customers. Assist in the Coordination and facilitation of internal project meetings, document key discussions, and track action items. Manage and maintain project information within Ahead’s project management tools and systems including but not limited to – ServiceNow SPM, Salesforce PSA. Assist with planning and coordination of billable and non-billable projects, ensuring timelines and deliverables are met. Support documentation and communication processes with internal teams and clients when required. Work closely with global teams to streamline project administration and process improvements. Contribute to internal resource management efforts, ensuring the effective allocation of team members across projects. Assist in project closure activities, including documentation handover and lessons learned reporting. Qualifications 1 -2 years of experience in project coordination, PMO, or administrative support role. Strong organizational skills with an ability to manage multiple tasks and priorities effectively. Understanding of project management tools (e.g., , Smartsheet, ServiceNow, MS Project or similar). Experience in generating reports, to track progress and performance. Excellent written and verbal communication skills with emphasis on the English language. Ability to collaborate with global teams and work across time zones effectively. Strong attention to detail with a focus on accuracy in reporting and documentation. Experience with ServiceNow, Observability Solutions, IT Service Management (ITSM), Agile, or DevOps methodologies is a plus.

Job Title: Field Sales Executive – Gaming Table Rentals Company: TouchTap Technologies Location: Chennai, Tamil Nadu Job Type: Full-time Salary: ₹20,000 – ₹30,000 per month + Incentives Experience: 1–3 years (Field Sales / B2B Sales preferred) About Us: TouchTap Technologies is a leader in interactive entertainment solutions, offering cutting-edge Gaming Tables for rent across events, parties, corporates, and more. Our mission is to bring smart, engaging, and unforgettable entertainment experiences to every event. As we grow our rental footprint in Chennai , we are looking for dynamic and proactive sales professionals to join our journey. Job Description: We are hiring a Field Sales Executive to generate rental business for our TouchTap Gaming Tables in Chennai . If you’re a go-getter with a positive attitude, who enjoys meeting people and closing deals, this is the role for you. Responsibilities: Actively identify and approach potential clients for gaming table rentals Visit event companies, party planners, corporates, game zones, and venues Pitch rental offerings with confidence and professionalism Build and maintain long-term relationships with clients Meet and exceed monthly sales and rental targets Provide on-site product demos where required Coordinate with internal teams for order fulfillment and client support Maintain reports and records of daily activities and leads Qualifications: Minimum 1 year of field sales or business development experience Strong communication and interpersonal skills Positive, self-motivated, and target-driven attitude Comfortable with local travel in and around Chennai Basic understanding of entertainment or tech/gaming products is a plus Own vehicle preferred (travel allowance provided) Perks & Benefits: Fixed salary: ₹20,000 – ₹30,000/month based on experience Attractive performance-based incentives Travel and mobile allowance Opportunity to work with an innovative and growing tech-entertainment brand Job Location: Chennai, Tamil Nadu (Field role – frequent client visits required) Working Days: 6 days/week Languages Required: English, Tamil (preferred) How to Apply: Apply directly via Indeed or email your resume to madanus@gmail.com Subject Line: Application – Field Sales Executive (Chennai) Job Types: Full-time, Permanent Pay: ₹9,966.95 - ₹27,720.78 per month Language: Hindi (Preferred) Work Location: In person

Act as the primary technical lead on ServiceNow and integration with other systems and processes. Responsibilities include engaging with business to understand requirements, defining solution blueprints, developing and maintaining customizations, application integrations, producing software development lifecycle artifacts, performing PoC’s, communicating deliverables to the business and technology teams. Managing the overall technical product lifecycle and admin. Acting as a true product owner with deep technical and applied business process knowledge. Key Position Accountabilities Ultimate IT responsibility of the ServiceNow platform: Development, implementation and support ownership of ServiceNow CSM platform. Ensuring standardisation, best practice and scalability. Manage Product roadmap, system upgrades and application dependencies. Work with business and other teams to define requirements and document solution design. Run meetings to gather business requirements, propose design options and conduct gap analysis. Convert requirements into a Solution Blueprints. Lead the design, configuration and testing of core Servicenow CSM modules including hands-on configuration of the application using industry best practices. Create, modify, and maintain system customizations to all the scripting modules. Manage and coordinate JIRA, task estimations and risks, along with release process. Coordinate with consultant resources as needed for project delivery. Own the ServiceNow platform, acting as a lead in fixing the defects and developing the user stories. Manage support resources to ensure AMS is delivered in line with business expectations Generate user and technical documentation Attain high stakeholder satisfaction ensuring on-time, on-budget delivery with quality results SELECTION CRITERIA BSc Degree in IT (or equivalent) 10+ years experience in similar role Certified Servicenow Administrator and Certified Application Developer is preferred. Thorough Servicenow Customization & Configuration experience. Integrating Servicenow with other Applications. Experience using Jira and Servicenow. Good knowledge on Workflows, Flow designer, email notifications, Catalog items, Record producers and Ui Policies. Experience on JavaScript for integrations, email configuration, workflows and Clientscripts. Highly talented and problem solving individual with good hands on experience on various scripting modules like Clientscripts, UI policies, Script includes, Business rules Good Knowledge on creation of catalogs, records, portals, SLAs, Scheduled reports, Scheduled Jobs and order guides. Ability to assist with Support and work as a team. Strong experience in customising & configuring Servicenow solutions. Knowledge of CSM implementation best practices. Experience in agile development practices & methodologies. Excellent written and verbal communication skills to engage with all levels in the organization Highly detail oriented with excellent interpersonal and communication skills. Self motivated with ability to establish priorities and work independently Someone who can inspire, taking complex, technical subjects and make them easy to understand so that teams across the organisation can get behind designs WORK ENVIRONMENT FACTORS Office based with potential for International travel Ability to function within variable time zones We are the ASSA ABLOY Group Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 61,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access. As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally. As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.

At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a Technical Support Lead to join one of our clients ' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you. Responsibilities: Deep Troubleshooting & Debugging Diagnose hardware issues involving Bluetooth, GPS, sensors, and firmware/software using diagnostic APIs and tools Reproduce, isolate, and resolve complex issues such as multi-device confusion, virtual fence behavior, and intermittent connectivity End-to-End Ticket Ownership Manage support tickets from first report through confirmed resolution Provide accurate root cause analysis and timely follow-up Translate technical findings into clear, actionable guidance for customers and Tier 1 support Documentation & Process Design Create and continuously refine SOPs, runbooks, quick-start guides, and troubleshooting documentation Maintain a structured, searchable, and up-to-date knowledge base Communication & Collaboration Act as the primary technical point of contact for escalated issues Work directly with third-party engineering teams to expedite fixes with clear context and ownership Quality Metrics & Continuous Improvement Monitor support KPIs such as CSAT, First-Contact Resolution, and SLA compliance Lead post-mortems on critical or escalated issues and implement preventive improvements 5+ years of hands-on experience in technical support or field engineering for IoT or hybrid hardware/software systems Strong skills in debugging Bluetooth , GPS , firmware , and API-based integrations Advanced user of support tools like Zendesk and documentation platforms Excellent written and verbal communication skills; able to explain complex topics clearly and concisely Highly organized, process-oriented, and self-motivated; continuously improves workflows based on real-world feedback Comfortable working across multiple time zones and taking full ownership of technical issue resolution