Zonal Sales Manager

Born in 1995, Airtel aims to offer global connectivity and unlock endless opportunities. Our presence is positioned to serve nearly 96% of the nation's population with infrastructure to sustain cutting-edge technologies such as 5G, IoT, IQ, and Airtel Black. At Airtel, we strive to go beyond our duties to create impactful solutions for consumers, while also preserving the ecological balance. We create impact, take early ownership, and experiment with different career paths as part of our cultural fabric. Here's what you will get to experience as an Airtel employee: You get to make a difference to internal and external customers by taking small and big ideas to success and therefore leaving footprints at the scale of billions and beyond. You get to go above and beyond to take responsibility, challenge the norms, and take risks to create big things in more ways than one. You have the freedom to imagine, and an open canvas available to you to experiment and implement new ideas to gain depth and breadth of experiences. The incumbent is expected to execute the organization's business growth strategy in the assigned geography and will own the revenue generation (Hunting) and maintenance (farming) across all Lines of Business - Data/Corporate Postpaid/Fixed Line/New Products. As the Zonal Sales Manager, you will be leading a team of approximately 8-13 frontline sales team members and will be responsible for mentoring the team, building the right capabilities, governing relevant performance parameters, and taking corrective actions as necessary. You will connect and work with internal stakeholders to facilitate smoother business acquisition and customer issue resolution for all B2B Accounts. Reporting to the Circle Business Head, you will have direct supervision over 8-13 managerial individual contributors. Key Responsibilities & Accountabilities: - Execute the Go-to-Market strategy in the assigned zone with a team of Account Managers. - Build sales plans, forecasts, funnel, and strategies to achieve sales targets and profitability growth. - Deliver as per the assigned targets for sales, revenue growth, churn, and product mix for the respective zone. - Allocate targets to respective Account Managers based on territory potential. - Focus on both Hunting and Farming initiatives in the assigned zone. - Ensure the cascade and implementation of the Serve-to-Sell model across the team for building and promoting stronger, long-lasting customer relationships. - Build digital capability in the team and drive new work-ways leaning heavily on digital initiatives. - Review the sales forecasts shared by the team and provide necessary support for closures. - Forecast revenue in line with the assigned target and take necessary action wherever required. - Identify emerging trends in the geography, especially for new products, and plan to leverage the same along with relevant stakeholders. - Track and monitor competition plan and market insights to enhance business in the geography. - Review and monitor performance of team members and provide developmental support and inputs. - Develop the team and update their knowledge base to cater to organizational needs by recommending necessary trainings. - Monitor employee satisfaction through attrition and engagement scores. - Chart out a clear talent development plan and identify and groom team members for higher responsibilities. - Own and manage strong people connects at all levels to enable business. Education Qualification: MBA or PGDM with graduation in B. Tech/B. E (preferably) Total Experience: 8-10 years of experience in B2B sales with at least 4 years of people management experience Preferred Domain: Experience with Telecom, OEMs, IT/ ITeS, FMCG organization Skills and Competencies: - People Leadership - Market Planning - Execution Excellence - Analyze Data to Draw Insights - Consultation & Facilitation Skills - Commercial Acumen - Digital First Mindset - Enterprise/Carrier Product Knowledge Leadership and Behavioral Competencies: - Customer Obsession - Collaboration & Influence - Ownership Mindset - Leaders Building Leaders - Learning Agility - Navigating Change - Execution Excellence In conclusion, at Airtel, our Employee Value Proposition comprises three pillars that define who we are and what we offer to our employees: Limitless Impact, Limitless Ownership, and Limitless Careers. As an Airtel employee, you will have the opportunity to make a difference, take ownership, and shape your career through impactful experiences and opportunities for growth and development. #BeLimitless.,