35 Customer Obsession Jobs

As a Customer Support Executive (Investigation Specialist) at our Pune location, your role will involve the following responsibilities: - Conducting extensive web searches, public registry checks, and exploring Company websites in the UAE region. - Collecting and entering data on COS, verifying documents, and delivering reports to clients. - Managing new projects for specific clients and ensuring timely delivery of reports. - Preparing financial statements, assessing the company's financial strength, and handling client queries and emails. - Ensuring the delivery of high-quality reports within the defined Turnaround Time (TAT). - Conducting outbound calls to UAE customers/companies to gather...

As a Personal Trainer at our company, you will play a crucial role in helping clients achieve their fitness goals by delivering personalized training programs and providing exceptional coaching. Your responsibilities will include: - Designing and delivering personalized fitness training programs tailored to each client's goals, needs, and preferences. - Providing one-on-one coaching to clients, demonstrating exercises, offering feedback, and ensuring they reach their fitness goals. - Conducting client assessments, setting achievable goals, and developing strategies to help clients succeed. - Tracking client progress, offering regular feedback, and adjusting training programs as necessary. - ...

As an Client Onboarding Specialist at Loop, your role is crucial in planning, executing, and promoting engaging virtual/in-person events to update clients and their employees about the company's offerings, drive brand awareness, and improve app installations. Key Responsibilities: - Develop and manage a comprehensive onboarding calendar aligned with marketing and business objectives - Conduct engaging onboarding sessions in person and online to create awareness about company services - Take ownership of events, communicate effectively to drive enthusiasm and activation towards Loop's products and services - Collaborate with internal teams, vendors, and partners to ensure smooth event product...

You will be responsible for setting up fitness goals for new users, tracking their fitness journey, tracking slipping users, and retaining them to achieve retention revenue targets. Daily reporting will also be a part of your role. Desired Background: - Athletic/Sports/Fitness oriented background - Sales/Experience background - Personal fitness and grooming - Passion for fitness and motivating people - Customer obsession - High energy - Good communication skills,

Role Overview: As a Store Manager, your main responsibility is to increase the business by driving sales and enhancing customer experience. You will achieve this by developing and coaching your team, implementing standard operating procedures (SOPs), and positioning the brand as a major destination in the industry. Key Responsibilities: - Manage and deliver key performance indicators (KPIs) such as sales, shrinkage, commerciality, and customer service standards. - Ensure that your team is well-trained and developed to meet customer expectations. - Oversee the smooth operations of your area, including maintaining quality in eye testing, ensuring a well-laid out store for commercial success, a...

As a Training and Development professional, your role will involve training and developing dealer manpower and implementing HR systems and processes. Your key responsibilities will include: - Ensuring manpower availability, productivity, and retention - Conducting 100% outlets visit and ensuring 100% manpower coverage for the region - Making decisions on initiatives to enhance training and development of dealer manpower and HR systems - Engaging with internal clients such as Sales and Marketing teams, as well as external clients like training agencies, B schools, and vendors - Maintaining attrition below 15% and productivity above 3 - Overseeing more than 100 dealer manpower Your competencie...

Role Overview: As a Team Lead - Customer Experience Support at Aptean, you will provide hands-on guidance to a team of 7 support engineers working on a process manufacturing-focused ERP platform, especially its Finance modules (GL, AR, AP, FA, etc.). Your role will involve combining technical expertise with team mentorship, issue resolution, and day-to-day operational leadership in a rotational 24x7 support model. Key Responsibilities: - Act as the first-level escalation point for the team in resolving complex ERP support queries. - Guide and coach a team of young engineers handling ERP support tickets, particularly in financial modules. - Monitor ticket queues and ensure timely response and...

Role Overview: You will be joining Runable as a Discord Community Builder, where you will be responsible for growing and energizing the community on Discord. Your role will involve designing and executing engagement initiatives such as themed events, AMAs, and challenges. Additionally, you will moderate channels, onboard new members, and gather feedback to shape the community roadmap. A passion for online communities and creativity in content creation are essential for this role. Key Responsibilities: - Design and execute engagement initiatives on Discord, such as themed events, AMAs, and challenges. - Moderate channels to ensure a positive and engaging community atmosphere. - Onboard new me...

As a Territory Sales Manager LCO at Airtel, you will play a crucial role in driving sales and enhancing customer service within your territory. Your responsibilities will include engaging with LCO partners, increasing market share, and executing the Go-To-Market (GTM) strategy to foster business for Direct-to-Consumer (D2C) operations. **Key Responsibilities & Accountabilities:** - Drive revenue growth by focusing on new & existing LCO partners and expanding the company's footprint. - Optimize the sales and distribution network to enhance market penetration. - Strengthen the distribution ecosystem through increased Below-The-Line (BTL) activities and effective coverage. - Ensure brand visibi...

Role Overview: As the Zonal Sales Manager, you will be responsible for executing the Organizations Business growth strategy in the assigned geography. You will own the revenue generation (Hunting) and maintenance (farming) across all Lines of Business including Data/Corporate Postpaid/Fixed Line/New Products. Additionally, you will be leading a team of approximately 8-13 frontline sales members, mentoring them, building their capabilities, governing performance parameters, and taking corrective actions as necessary. Your role will involve working closely with internal stakeholders to facilitate smoother business acquisition and resolve customer issues for all B2B Accounts. Key Responsibiliti...

As an Inner Part Localisation Project Manager, your role will involve carrying out technical feasibility for the IPL purposes. You will interact with SC/EN/QA/Suppliers for project approval during various stages and plan IPL project evaluation with respect to planned model trials. Your responsibilities will also include preparing for and participating in audits for IPL projects and creating implementation schedules according to defined targets in collaboration with various user departments. Your competency requirements for this role include having knowledge about various processes used for manufacturing parts, understanding project management, engineering drawings, and technical specificatio...

The Human Resources function at JPMorgan Chase is transitioning to a product-promoten approach to enhance personalized experiences for employees and managers. This transformation focuses on organizing and prioritizing work to deliver higher quality outputs. The HR Product Organization, part of Corporate HR, is pivotal in this shift, leading efforts to define outcomes, goals, and success measures using agile principles and a unified data architecture. You will be responsible for leading end-to-end product delivery processes, including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting. You will...

Pickyourtrail is the Indian millennials most loved leisure travel brand, aiming to make a positive impact on people by delivering meaningful and memorable travel experiences. As India's biggest B2C product company in the travel industry, we have developed a Do-It-Yourself vacation builder platform that has been embraced by over 100,000 travelers from 14 countries. With exceptional ratings on TrustPilot, Facebook, and Google, our unique model combining expert-led advice and a tech platform has been recognized as a desired solution by Google in the travel industry. Despite the challenges posed by the pandemic, Pickyourtrail has not only survived but expanded its product portfolio to include Do...

As the Head of Ecommerce at The Ayurveda Experience, you will be responsible for owning the full P&L for the geography, where you will set aggressive revenue, margin, and CAC/LTV targets. Your role will involve crafting and executing a holistic growth strategy across D2C, marketplaces, offline, and emerging channels. You will also be required to forecast demand, manage end-to-end inventory, and ensure minimal stock-out and ageing stock. In this position, you will define product-market fit, localize hero SKUs, craft new product roadmaps, and discontinue low ROI product lines. Collaboration with R&D to adapt formulations for regional regulations and preferences will be a key aspect of your res...

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients. As a Vice President, HR Product Manager within the Employee Experience team, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. You act as the voice of the customer and develop profitable products that provide customer value. Your deep understanding of launching products helps in successful product launches, gathering feedback, and ensuring top-tier client exp...

You are a passionate and first-principles thinker who is sought after to join a fast-growing D2C portfolio company. If you excel at problem-solving, are deeply customer-obsessed, and have a proven track record of driving excellence in fulfillment and customer experience, this opportunity is for you! As part of this role, your key responsibilities will include overseeing the end-to-end fulfillment process to ensure timely and accurate delivery of orders. You will be responsible for monitoring and managing key logistics metrics such as delivery time, order accuracy, and cost efficiency. Building and maintaining strong vendor partnerships with logistics and warehouse partners will be crucial. Y...

As a member of our team, you will be responsible for setting up fitness goals for new users and monitoring their fitness journey. Your role will also involve tracking users who may be slipping in their fitness routine and implementing strategies to retain them in order to achieve retention revenue targets. Additionally, you will be expected to provide daily reporting on your activities. The ideal candidate for this position should have a background in athletics, sports, or fitness, as well as experience in sales or customer service. Personal fitness and grooming should be important to you, and you should have a passion for fitness and motivating others to reach their goals. A customer-centri...

Join us as an HR Process Advisor at Barclays, where you will spearhead the evolution of the digital landscape, driving innovation and excellence. You will utilize cutting-edge technology to revolutionize digital offerings, ensuring unparalleled customer experiences. In this role, you will play a critical part in delivering exceptional support to colleagues and candidates. Acting as the first point of contact for HR-related inquiries, you will leverage your strong customer service background to resolve issues and provide accurate information with empathy and professionalism. You may be evaluated on key critical skills essential for success in the role, including experience with Background Ver...

As the Relationship Manager - VIP Customers at LifeGuru App, your primary responsibility will be to serve as the personal concierge for high-value users who engage in booking Mandir Pujas through our platform. Your main objective is to provide an exceptional 10X VIP experience and establish enduring relationships with our esteemed clientele. Your key duties will include: - Welcoming VIP Users: Extend a warm welcome and ensure a premium experience right from their first interaction - Acting as Their Dedicated Point of Contact: Offer personalized support for each puja booking - Fostering Premium Customer Engagement: Cultivate trust and loyalty through top-notch service - Managing a Portfolio o...

Atomicwork is on a mission to transform the digital workplace experience by uniting people, processes, and platforms through AI automation. Our team is building a modern service management platform that enables growing businesses to reduce operational complexity and drive business success. If this opportunity sounds intriguing to you, continue reading. **Qualifications:** - Minimum of three years of experience in designing modern applications with user-centric design principles. - Experience working on B2B SaaS applications and a solid understanding of conversational experiences. - Proficiency in staying on top of non-functional requirements, building scalable design systems, responsive layo...

Born in 1995, Airtel aims to offer global connectivity and unlock endless opportunities. Our presence is positioned to serve nearly 96% of the nation's population with infrastructure to sustain cutting-edge technologies such as 5G, IoT, IQ, and Airtel Black. At Airtel, we strive to go beyond our duties to create impactful solutions for consumers, while also preserving the ecological balance. We create impact, take early ownership, and experiment with different career paths as part of our cultural fabric. As an Airtel employee, you get to make a difference to internal and external customers by taking small and big ideas to success, leaving footprints at the scale of billions and beyond. You a...

As a New Model Coordinator for Sourcing and Development, you will be responsible for coordinating and monitoring the progress of sourcing and development activities for new models. You will publish sourcing progress reports, report critical issues to management, and implement countermeasures to ensure new model timelines are met. Additionally, you will represent the Supply Chain Vertical in Development Incharge Meetings, liaise with Supply Chain Departments and related agencies to resolve critical issues, and monitor regulation requirements such as IMDS for new model developments. You will also coordinate smooth New Model Trials, facilitate management reviews to discuss sourcing strategies f...

The role revolves around your passion for training and motivating individuals while providing exceptional customer service. You have the opportunity to keep your interest in fitness alive and transform it into a fulfilling career where you can make a positive impact on members daily. Your primary responsibilities include driving energy, participation, and engagement within the class, managing the in-class experience, ensuring optimal warm-up and cool-down sessions, and maintaining punctuality for class start and end times. To excel in this role, you should possess an athletic or sports-oriented background, proficiency in weight and functional training, enthusiasm for calisthenics and Crossfi...

The Data Services team at NetApp assists customers in safeguarding and managing their data across all platforms. The team plays a crucial role in promoting NetApp's primary storage solutions by offering a comprehensive range of data protection and governance services. We are currently looking for a skilled and dynamic Director of Product Management to lead the development of future data protection products, focusing primarily on backup and recovery solutions. The ideal candidate should possess a robust background in product management within the data protection and security sector. They will collaborate closely with enterprise storage, cloud storage, product marketing teams, and customers to...

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients. As a Product Manager in Acquisition & Engagement Platform: Slingle Lending Desktop, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide t...