Zoho Developer

Key Responsibilities

• Zoho Application Development & Customization Customize and configure Zoho CRM modules, fields, layouts, workflows, scoring rules, and automation
• Build integrations and workflows in Zoho Flow to connect Zoho apps with external systems
• Configure Zoho Billing & Books for invoicing, subscriptions, payment automation, and financial reporting
• Design Zoho Campaigns for targeted email marketing, segmentation, and performance tracking
• Develop and manage Zoho Forms for lead capture, surveys, and data collection
• Create Deluge scripts, functions, and custom widgets to extend Zoho app functionalities
• Automation & Integration Implement workflow automations to streamline processes across CRM, Billing, and Books
• Integrate Zoho applications with third-party systems (via APIs, Flow, or third-party middleware)
• Set up automated campaign triggers (eg, CRM Campaigns Billing workflows)
• Data Management & Reporting Ensure data consistency, synchronization, and validation across Zoho applications
• Develop advanced reports, dashboards, and KPIs in CRM, Books, and Campaigns
• Manage role-based access, security controls, and audit compliance
• Collaboration & Support Work closely with business stakeholders to gather requirements and translate them into Zoho solutions
• Provide technical support, troubleshoot issues, and optimize system performance
• Document workflows, scripts, and integration processes for future reference

Required Skills & Qualifications

• Proven experience in Zoho One ecosystem, especially CRM, Billing, Books, Campaigns, Forms, and Flow
• Proficiency in Deluge scripting and Zoho Creator (optional but a plus)
• Strong understanding of workflow automation, blueprint processes, and Zoho APIs
• Hands-on experience with integrating Zoho apps with third-party systems (via APIs/Flow)
• Knowledge of finance modules within Zoho Books/Billing (invoicing, payments, subscription management)
• Familiarity with email marketing automation via Zoho Campaigns
• Solid knowledge of data modeling, role hierarchy, and permissions management
• Experience with reporting, dashboards, and business analytics inside Zoho apps

Nice-to-Have

• Experience with Zoho Analytics, Zoho Desk, or Zoho Projects
• Exposure to ERP/CRM integrations
• Knowledge of web technologies (HTML, JavaScript, REST APIs) for custom widgets
• Soft Skills Strong analytical and problem-solving skills
• Excellent communication and ability to work directly with business stakeholders
• Self-driven and capable of managing multiple Zoho modules simultaneously