Workshop Supervisor Cum Billing Executive

Position Overview:The Workshop Supervisor cum Billing Executive is responsible for overseeing the smooth and efficient operation of the workshop while also managing all aspects of billing and invoicing. This dual role requires a balance of leadership skills to manage workshop activities and technical expertise to handle billing tasks, ensuring accuracy and timely service delivery to customers. Key Responsibilities:Workshop Supervision: Oversee daily workshop operations, ensuring efficiency, quality, and adherence to safety standards. Supervise and coordinate the work of technicians, workers, and other personnel in the workshop. Ensure that all equipment and tools are maintained, repaired, and ready for use. Monitor the progress of ongoing jobs and projects, ensuring they are completed on time and within budget. Provide technical guidance and support to workshop staff, assisting with troubleshooting and problem-solving when necessary. Ensure compliance with health and safety regulations, maintaining a clean and organized work environment. Conduct regular inspections and quality control checks on completed work. Billing and Invoicing: Generate accurate and timely invoices for customers based on services or products provided by the workshop. Verify service records and materials used to ensure correct billing. Manage and track customer accounts, ensuring accurate billing information and payment collection. Liaise with customers to address billing inquiries, discrepancies, or payment issues. Prepare and maintain accurate financial records related to billing, payments, and any adjustments. Ensure timely submission of invoices, working closely with the finance team to meet payment deadlines. Assist in the preparation of financial reports and analysis related to workshop operations and billing. Customer Service & Coordination: Ensure a high level of customer satisfaction by providing excellent service and resolving any issues related to workshop operations or billing. Communicate with clients to explain service details, timelines, and any changes in costs or pricing. Coordinate with procurement teams to ensure the availability of necessary parts and materials for workshop operations. Keep customers updated on the status of their orders, repairs, or services. Administrative Support: Maintain accurate records of workshop inventory, tools, and machinery. Assist with the preparation of reports for management, including workshop performance, billing summaries, and customer feedback. Assist in employee scheduling, performance reviews, and staff training.