Workshop Manager

Workshop Manager - Maruti Suzuki Dealership

About the Role:

We are searching for a highly motivated and experienced Workshop Manager to lead our team and ensure the efficient and profitable operation of our Maruti Suzuki service department. As a Workshop Manager, you will be responsible for the overall management of the workshop, from overseeing technicians and scheduling repairs to ensuring customer satisfaction and adherence to Maruti Suzuki guidelines.

Responsibilities:

Manage a team of technicians, service advisors, and other workshop staff

Oversee all aspects of vehicle service and repair, ensuring adherence to Maruti Suzuki service protocols and quality standards

Schedule service appointments and ensure efficient workflow to minimize wait times

Diagnose and troubleshoot vehicle problems, utilizing technical expertise and Maruti Suzuki diagnostic tools

Ensure accurate estimation and authorization of repair costs

Maintain a clean, safe, and organized workshop environment

Manage spare parts inventory and ensure timely availability

Monitor workshop performance metrics and identify opportunities for improvement

Liaise with customers, address their concerns, and ensure their satisfaction with the service experience

Maintain detailed service records and reports

Stay updated on the latest Maruti Suzuki technologies and repair procedures

Contribute to the achievement of workshop sales and profitability targets

Comply with all safety regulations and environmental standards

Qualifications:

Diploma in Automobile Engineering or equivalent qualification

Minimum 5 years of experience in a workshop management role, preferably in a Maruti Suzuki dealership

Strong understanding of Maruti Suzuki vehicles and service procedures

Excellent technical knowledge of automobile repair and maintenance

Proven leadership and supervisory skills

Strong communication, interpersonal, and problem-solving skills

Ability to work effectively in a fast-paced environment and manage multiple priorities

Proficiency in MS Office and workshop management software a plus

Benefits:

Competitive salary and benefits package

Opportunity to work with a leading automobile brand

Career growth and development opportunities in a dynamic environment

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹30,000.00 per month

Experience:

• total work: 1 year (Required)

Work Location: In person