Job Description

About The Role As a Warehouse Manager, you will be responsible for the end-to-end management of the client’s warehouse operations. This role involves overseeing manpower, establishing efficient warehousing processes, coordinating with transporters, managing MHE (Material Handling Equipment), and ensuring compliance with client KPIs. You will play a critical role in delivering streamlined, high-performance operations for a key client in the tyre/automotive sector. Key Responsibilities Deliver comprehensive warehouse services aligned with client KPIs and SLAs Ensure optimal resource allocation and effective manpower utilization to meet dispatch targets Monitor and maintain KPI data to ensure high loading turnaround time (TAT) and operational efficiency Foster strong client relationships and act as the primary point of contact for inquiries and issue resolution Coordinate with internal teams to ensure timely and accurate order processing and fulfilment Analyse account performance metrics and generate regular reports for senior management Identify operational gaps and implement corrective and preventive actions Oversee smooth day-to-day warehouse operations, ensuring minimal disruptions Manage vendor interactions and coordinate monthly billing processes Ensure consistent adherence to client-specific requirements and promptly address any deviations Qualifications & Experience Graduate, Engineering degree, or MBA in Operations Management Minimum 6 years of warehouse management experience, preferably in the tyre or automotive industry Proven ability to manage large teams (150+ workforce), including multiple supervisors Strong leadership, problem-solving, and team motivation skills Excellent communication, negotiation, and client-handling capabilities Proficiency in KPI monitoring, reporting, and performance improvement strategies Show more Show less