Warehouse & Logistics Executive

About the Role

We are looking for a detail-oriented and proactive Logistics Executive who will manage end-to-end logistics operations and coordination between the warehouse team, internal departments, vendors, and customers. The ideal candidate must have strong communication skills, excellent follow-up ability, and a solid understanding of dispatch and order management.

Key Responsibilities1. Coordination & Communication

• Coordinate daily with the warehouse team regarding stock availability, picking, packing, and dispatch status.
• Work closely with internal teams (Sales, Finance, Customer Support) for smooth order processing.
• Coordinate with courier partners and transporters for vehicle arrangement and shipment scheduling.

2. Order Management & Follow-Up

• Take complete responsibility for order follow-up, ensuring timely processing from receiving the order to dispatch.
• Maintain continuous follow-up with the warehouse team on pending orders, urgent orders, and order delays.
• Share order status updates with sales teams and customers as required.
• Track orders until delivery and ensure proper closure with delivery proofs.

3. Dispatch & Delivery Management

• Ensure timely dispatch of all customer orders.
• Track shipment movements and handle delivery-related issues such as delays, missing shipments, or wrong deliveries.
• Maintain accurate records of AWB numbers, LR copies, challans, and other dispatch documents.

4. Inventory & Documentation

• Coordinate stock movements, inter-warehouse transfers, and verify inventory records.
• Prepare daily and weekly logistics MIS reports.
• Prepare documents such as e-way bills, invoices, delivery challans, etc.

5. Vendor & Transport Management

• Liaise with transporters for rates, delivery schedules, and special shipment requirements.
• Handle escalations with courier partners if any shipment issues arise.

6. Process Improvement

• Identify gaps in dispatch, order flow, and logistics processes and suggest solutions.
• Ensure compliance with company SOPs for dispatch and stock handling.

Skills & Competencies

• Excellent communication and coordination skills.
• Strong follow-up ability—especially for order tracking.
• Good understanding of warehouse operations, courier processes, and logistics documentation.
• Proficient in MS Excel/Google Sheets.
• Problem-solving mindset and ability to work under pressure.

Job Types: Full-time, Permanent

Work Location: In person