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Unity Small Finance Bank
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Walk-in Interview: Customer Service Executive

Walk-in Interview: Customer Service Executive

Unity Small Finance Bank

2 - 6 years

2 - 3 Lacs

Kozhikode

Posted:2 hours ago| Platform:

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Skills Required

casa Cross Sales Pb Sales Third Party Products Teller Operations Retail Banking welcome desk Retail Liabilities Cash Handling Cash Management cross selling sales Customer Relationship Relationship Manager Cashier Activities Branch Banking Branch Banking Operations

Work Mode

Work from Office

Job Type

Full Time

Job Description

Looking for localized candidates having exposure with branch banking and other TPP products. Role & responsibilities Manager Cash position in branch Cash Vault Management Assist customers with cash withdrawal (cheque encashment) and cash deposit Processing Payments Processing Fund transfer, NEFT, RTGS, Demand Drafts / Pay order Custodian of Debit cards, Cheque Books Issuance of return cheques Passbook Updation Issuance of statements Issuance of bank stamped statement and other certificates like TDS, 15G, 15H etc. Checking Statements Updating Account Details by managing customer Instructions Being a customer interfacing role, they will also be responsible for attending & resolving customer complaint Currency check for soiled / counterfeit notes Manage exchange and returns of notes Review cash accounts on a daily basis Maintain transaction records as per bank's guidelines End of Day and End of month reconciliation of Bank vault cash and petty cash. Lead generation for Banking products and 3rd Party Products Error free processing of Cash Locker Operations Adherence to Bank and Regulatory guidelines Get additional New to the bank Customers (NTBs) Generate new customer leads through various channels Proactively identify sales prospects and conduct business development activities Follow up on new leads and referrals to generate business Achieving the monthly sales targets, cross sell assets and fee products Follow various internal guidelines and procedures of the bank Ensure customer satisfaction through regular engagement and enhance customer wallet share. Resolve customer queries/issues and facilitate customer service

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Unity Small Finance Bank

theunitybank.com/

Banking

Mumbai

1001-5000 Employees

42 Jobs

Key People

Rajesh Kumar

Chief Executive Officer
Suman Verma

Chief Financial Officer
Priya Iyer

Head of Operations

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Walk-in Interview: Customer Service Executive