55 Welcome Desk Jobs

Interview Location - IndusInd Bank Limited, Ground Floor, Helix 3, Rajhans Group, Plot No 12, Shreyas Cinema, LBS Marg, Ghatkopar West, Mumbai-400086. Timing - 10 AM to 4:30 PM Role Details: Service- Being one-point contact for all service needs of the client for addressing service requirement of customers (like address change, FD closure, etc.) and ensuring all queries & concerns of customers are resolved in a timely manner. Sales- Acquisition of new clients to the bank, and family accounts of existing clients. Pitching and Cross-Selling of different bank products to customers, like Debit Cards, Credit Cards, Insurance, SIPs. Operation- Performing requisite operation activities in branches Overall Job Description Services Providing Seamless, Fast, Easy and Transparent services to clients on the Bank Onboarding of new clients through welcome calling Ensuring client engagement through activation of clients on Mobile app, net banking and other non-branch channels Ensuring requests and queries of clients are resolved within defined TAT Reducing complaint instance, and ensuring resolution of issues within defined TAT Increasing the client stickiness to the bank by selling FD/ locker/ SIP, etc. to the clients Managing client servicing at the branch lobby and ensuring maximum client satisfaction Sales Acquisition of new clients to the bank, and family accounts of existing clients Engagement with customers to increase cross selling and reduce attrition of customers Cross-selling of products - Debit Cards, Credit Cards, Insurance, SIPs, MF, FD, RD Operations Understanding of different process (such as account opening, KYC Process, working on systems at IndusInd Bank) Authorization & audit checks for all operation transactions Handle following duties at Branch: Trade-Business related, Non-Trade related & General Banking operations related. Desired Candidate profile : Graduate/Post Graduate. 2-3 years banking industry experience with at least 1-2 year of service stint in banking / Sales / Services sector. Age : below 32 years Desired Behavioral / Functional Traits Proficient in English & local language with strong communication skills Service attitude & Customer centric approach Natural empathy and a positive attitude towards every situation Comfortable in leveraging client relationship to achieve sales targets Process oriented with in depth knowledge on operations processes Presentable with pleasing and attractive personality.

Payroll: Bank Manage & grow HNI relationships virtually Offer tailored wealth solutions (Investments, Loans, Insurance) Acquire clients via referrals & outbound calls Meet sales & revenue targets Ensure top-notch service & compliance Age Limit-28 Required Candidate profile Minimum 2+ years in Retail Banking / Wealth Management Preferred Backgrounds VRM-Virtual Relationship Manager Retail Liabilities / Assets Sales NBFCs with Wealth/Retail focus Call 9082104424 Sanika

Payroll: Bank Manage & grow HNI relationships virtually Offer tailored wealth solutions (Investments, Loans, Insurance) Acquire clients via referrals & outbound calls Meet sales & revenue targets Ensure top-notch service & compliance Age Limit-28 Required Candidate profile Minimum 2+ years in Retail Banking / Wealth Management Preferred Backgrounds VRM-Virtual Relationship Manager Retail Liabilities / Assets Sales NBFCs with Wealth/Retail focus Call 9082104424 Sanika

Payroll: Bank Manage & grow HNI relationships virtually Offer tailored wealth solutions (Investments, Loans, Insurance) Acquire clients via referrals & outbound calls Meet sales & revenue targets Ensure top-notch service & compliance Age Limit-28 Required Candidate profile Minimum 2+ years in Retail Banking / Wealth Management Preferred Backgrounds VRM-Virtual Relationship Manager Retail Liabilities / Assets Sales NBFCs with Wealth/Retail focus Call 9082104424 Sanika

Interview Location - IndusInd Bank Limited, Priyadarshini Apt, Survey no 7, Hissa No. 5/6, Chikanghar, Khadakpada, Kalyan W - 421301. Timing - 10 AM to 2:30 PM Role Details: Service- Being one-point contact for all service needs of the client for addressing service requirement of customers (like address change, FD closure, etc.) and ensuring all queries & concerns of customers are resolved in a timely manner. Sales- Acquisition of new clients to the bank, and family accounts of existing clients. Pitching and Cross-Selling of different bank products to customers, like Debit Cards, Credit Cards, Insurance, SIPs. Operation- Performing requisite operation activities in branches Overall Job Description Services Providing Seamless, Fast, Easy and Transparent services to clients on the Bank Onboarding of new clients through welcome calling Ensuring client engagement through activation of clients on Mobile app, net banking and other non-branch channels Ensuring requests and queries of clients are resolved within defined TAT Reducing complaint instance, and ensuring resolution of issues within defined TAT Increasing the client stickiness to the bank by selling FD/ locker/ SIP, etc. to the clients Managing client servicing at the branch lobby and ensuring maximum client satisfaction Sales Acquisition of new clients to the bank, and family accounts of existing clients Engagement with customers to increase cross selling and reduce attrition of customers Cross-selling of products - Debit Cards, Credit Cards, Insurance, SIPs, MF, FD, RD Operations Understanding of different process (such as account opening, KYC Process, working on systems at IndusInd Bank) Authorization & audit checks for all operation transactions Handle following duties at Branch: Trade-Business related, Non-Trade related & General Banking operations related. Desired Candidate profile : Graduate/Post Graduate. 2-3 years banking industry experience with at least 1-2 year of service stint in banking / Sales / Services sector. Age : below 32 years Desired Behavioral / Functional Traits Proficient in English & local language with strong communication skills Service attitude & Customer centric approach Natural empathy and a positive attitude towards every situation Comfortable in leveraging client relationship to achieve sales targets Process oriented with in depth knowledge on operations processes Presentable with pleasing and attractive personality.

Payroll: Bank Manage & grow HNI relationships virtually Offer tailored wealth solutions (Investments, Loans, Insurance) Acquire clients via referrals & outbound calls Meet sales & revenue targets Ensure top-notch service & compliance Age Limit-28 Required Candidate profile Minimum 2+ years in Retail Banking / Wealth Management Preferred Backgrounds VRM-Virtual Relationship Manager Retail Liabilities / Assets Sales NBFCs with Wealth/Retail focus Call 9082104424 Sanika

Role/Job Title: Teller/Banker-Customer Experience/Authoriser Business: Retail Banking Function/ Department: Branch Banking In Person Interview Location: MG Road- Kerala Branch No 1335/1, Ground Floor, Telstar Building, Mahatma Gandhi Rd, nearby Prestige Showroom, Ravipuram, Perumanoor, Kochi, Ernakulam, Kerala 682016 Job Purpose: The role entails providing best in-class customer service to become their banking partner of choice through efficient and cost effective customer engagement. The role bearer would be responsible for client engagement, customer service, operations, liability build up, cross sales at the designated branch and ensure regulatory requirements. Roles & Responsibilities: • Daily customer engagement on assigned customer portfolio for CA/SA/TD build up, Asset & Wealth cross sell. • Deliver business target assigned as per performance score card. • Giving the client need based product solutions and in the process aligning client requirements with business specifics. • Assessing customer propensity and ensuring higher product penetration per relationship. • Referencing for more business from existing customers. • Responsible for creating a customer-focused approach for quick resolution of all queries and complaints. • Ensuring adherence to banking regulation & policies pertaining to Anti Money laundering, know your customer (KYC), Data & Information security etc. • Assist in closure of all observations on audit report Secondary Responsibilities: - Perform audit and ensure compliance to internal and external regulations and guidelines - Provide best in-class customer service to become their banking partner of choice -Cross Selling Qualifications: Graduate - Any discipline Candidates with relevant banking experience are encouraged to attend the interview. Both Male & Female are welcome Most preferrable from banking background

Payroll: Bank Manage & grow HNI relationships virtually Offer tailored wealth solutions (Investments, Loans, Insurance) Acquire clients via referrals & outbound calls Meet sales & revenue targets Ensure top-notch service & compliance Age Limit-28 Required Candidate profile Minimum 2+ years in Retail Banking / Wealth Management Preferred Backgrounds VRM-Virtual Relationship Manager Retail Liabilities / Assets Sales NBFCs with Wealth/Retail focus Call 9082104424 Sanika

Interview Location - IndusInd Bank Ltd., Ground Floor, Rajhans Group, Village Ghatkopar Kirol, Shreyas Cinema, LBS Marg, Ghatkopar (West), Mumbai 400086. Timing - 10:30 AM to 3:30 PM Role Details: Service- Being one-point contact for all service needs of the client for addressing service requirement of customers (like address change, FD closure, etc.) and ensuring all queries & concerns of customers are resolved in a timely manner. Sales- Acquisition of new clients to the bank, and family accounts of existing clients. Pitching and Cross-Selling of different bank products to customers, like Debit Cards, Credit Cards, Insurance, SIPs. Operation- Performing requisite operation activities in branches Overall Job Description Services Providing Seamless, Fast, Easy and Transparent services to clients on the Bank Onboarding of new clients through welcome calling Ensuring client engagement through activation of clients on Mobile app, net banking and other non-branch channels Ensuring requests and queries of clients are resolved within defined TAT Reducing complaint instance, and ensuring resolution of issues within defined TAT Increasing the client stickiness to the bank by selling FD/ locker/ SIP, etc. to the clients Managing client servicing at the branch lobby and ensuring maximum client satisfaction Sales Acquisition of new clients to the bank, and family accounts of existing clients Engagement with customers to increase cross selling and reduce attrition of customers Cross-selling of products - Debit Cards, Credit Cards, Insurance, SIPs, MF, FD, RD Operations Understanding of different process (such as account opening, KYC Process, working on systems at IndusInd Bank) Authorization & audit checks for all operation transactions Handle following duties at Branch: Trade-Business related, Non-Trade related & General Banking operations related. Desired Candidate profile : Graduate/Post Graduate. 2-3 years banking industry experience with at least 1-2 year of service stint in banking / Sales / Services sector. Age : below 32 years Desired Behavioral / Functional Traits Proficient in English & local language with strong communication skills Service attitude & Customer centric approach Natural empathy and a positive attitude towards every situation Comfortable in leveraging client relationship to achieve sales targets Process oriented with in depth knowledge on operations processes Presentable with pleasing and attractive personality.

Payroll: Bank Manage & grow HNI relationships virtually Offer tailored wealth solutions (Investments, Loans, Insurance) Acquire clients via referrals & outbound calls Meet sales & revenue targets Ensure top-notch service & compliance Age Limit-28 Required Candidate profile Minimum 2+ years in Retail Banking / Wealth Management Preferred Backgrounds VRM-Virtual Relationship Manager Retail Liabilities / Assets Sales NBFCs with Wealth/Retail focus Call 9082104424 Sanika

Payroll: Bank Manage & grow HNI relationships virtually Offer tailored wealth solutions (Investments, Loans, Insurance) Acquire clients via referrals & outbound calls Meet sales & revenue targets Ensure top-notch service & compliance Age Limit-28 Required Candidate profile Minimum 2+ years in Retail Banking / Wealth Management Preferred Backgrounds VRM-Virtual Relationship Manager Retail Liabilities / Assets Sales NBFCs with Wealth/Retail focus Call 9082104424 Sanika

Role/Job Title: Teller/Banker-Customer Experience/Authoriser Business: Retail Banking Function/ Department: Branch Banking Location: GN Chetty Road (T.Nagar), Maduravoyal, veperry. Job Purpose: The role entails providing best in-class customer service to become their banking partner of choice through efficient and cost effective customer engagement. The role bearer would be responsible for client engagement, customer service, operations, liability build up, cross sales at the designated branch and ensure regulatory requirements. Roles & Responsibilities: • Daily customer engagement on assigned customer portfolio for CA/SA/TD build up, Asset & Wealth cross sell. • Deliver business target assigned as per performance score card. • Giving the client need based product solutions and in the process aligning client requirements with business specifics. • Assessing customer propensity and ensuring higher product penetration per relationship. • Referencing for more business from existing customers. • Responsible for creating a customer-focused approach for quick resolution of all queries and complaints. • Ensuring adherence to banking regulation & policies pertaining to Anti Money laundering, know your customer (KYC), Data & Information security etc. • Assist in closure of all observations on audit report Secondary Responsibilities: - Perform audit and ensure compliance to internal and external regulations and guidelines - Provide best in-class customer service to become their banking partner of choice Key Success Metrics: CA/SA/TD build up, Share of customer wallet, Product Cross Sell targets, Performance score card. Qualifications: Graduate - Any discipline Candidates with relevant banking experience are encouraged to attend the interview. Both Male & Female are welcome

Payroll: Bank Manage & grow HNI relationships virtually Offer tailored wealth solutions (Investments, Loans, Insurance) Acquire clients via referrals & outbound calls Meet sales & revenue targets Ensure top-notch service & compliance Age Limit-28 Required Candidate profile Minimum 2+ years in Retail Banking / Wealth Management Preferred Backgrounds VRM-Virtual Relationship Manager Retail Liabilities / Assets Sales NBFCs with Wealth/Retail focus Call 9082104424 Sanika

Payroll: Bank Manage & grow HNI relationships virtually Offer tailored wealth solutions (Investments, Loans, Insurance) Acquire clients via referrals & outbound calls Meet sales & revenue targets Ensure top-notch service & compliance Age Limit-28 Required Candidate profile Minimum 2+ years in Retail Banking / Wealth Management Preferred Backgrounds VRM-Virtual Relationship Manager Retail Liabilities / Assets Sales NBFCs with Wealth/Retail focus Call 9082104424 Sanika

Payroll-Bank Des-Virtual Relationship Manager-NRI (Banking & NBFC Industry only) Salary-5 Lakh Graduate with 1 yrs BPO Exp/Banking RM can only apply Location-Vashi/Thane all banking facilities Call 9082104424 Sanika www.hyfly.in Required Candidate profile Excellent Communication and Articulation Age – 33 years and below only Relevant experience of min 3 years in Sales - Service and Relationship Management (Handled HNI Clients)

Looking for localized candidates having exposure with branch banking and other TPP products. Role & responsibilities Manager Cash position in branch Cash Vault Management Assist customers with cash withdrawal (cheque encashment) and cash deposit Processing Payments Processing Fund transfer, NEFT, RTGS, Demand Drafts / Pay order Custodian of Debit cards, Cheque Books Issuance of return cheques Passbook Updation Issuance of statements Issuance of bank stamped statement and other certificates like TDS, 15G, 15H etc. Checking Statements Updating Account Details by managing customer Instructions Being a customer interfacing role, they will also be responsible for attending & resolving customer complaint Currency check for soiled / counterfeit notes Manage exchange and returns of notes Review cash accounts on a daily basis Maintain transaction records as per bank's guidelines End of Day and End of month reconciliation of Bank vault cash and petty cash. Lead generation for Banking products and 3rd Party Products Error free processing of Cash Locker Operations Adherence to Bank and Regulatory guidelines Individually acquire and nurture relationships of the bank through all banking products

Looking for localized candidates having exposure with branch banking and other TPP products. Role & responsibilities Manager Cash position in branch Cash Vault Management Assist customers with cash withdrawal (cheque encashment) and cash deposit Processing Payments Processing Fund transfer, NEFT, RTGS, Demand Drafts / Pay order Custodian of Debit cards, Cheque Books Issuance of return cheques Passbook Updation Issuance of statements Issuance of bank stamped statement and other certificates like TDS, 15G, 15H etc. Checking Statements Updating Account Details by managing customer Instructions Being a customer interfacing role, they will also be responsible for attending & resolving customer complaint Currency check for soiled / counterfeit notes Manage exchange and returns of notes Review cash accounts on a daily basis Maintain transaction records as per bank's guidelines End of Day and End of month reconciliation of Bank vault cash and petty cash. Lead generation for Banking products and 3rd Party Products Error free processing of Cash Locker Operations Adherence to Bank and Regulatory guidelines Individually acquire and nurture relationships of the bank through all banking products Generate new business to achieve defined sales targets Build and deepen relationships with existing Customers to achieve increase in share of wallet and revenues. Provide professional customer service to achieve a high percentage of customer satisfaction and retention. Manage relationships of an existing portfolio of clients to up-sell and cross-sell different products of the bank with main focus on Wealth. Manage the portfolio to de-risk against attrition and achieve stability of book. Manage the key performance indicators at the highest level. Have complete knowledge of the customer base in terms of the profile, demographics & psychographics and assets in the Bank and in other places. Achieve the Targets set in terms of product mix. Achieve best in class productivity in order to maximize the efficacy of the sales process. Achieve the budgeted cross sell targets. Aggressive Sales call plans to acquire large prospective customers through referrals. Awareness of all regulatory and compliance guidelines and policies (particularly in relation to high value transactions) Ensure compliance with these policies and procedures on an ongoing basis. Any suspicious transaction must immediately be reported to the supervising officer. Get additional New to the bank Customers (NTBs) Generate new customer leads through various channels Proactively identify sales prospects and conduct business development activities Follow up on new leads and referrals to generate business Achieving the monthly sales targets, cross sell assets and fee products Follow various internal guidelines and procedures of the bank Ensure customer satisfaction through regular engagement and enhance customer wallet share. Resolve customer queries/issues and facilitate customer service

Interview Location - Ghodbunder Road Branch - IndusInd Bank Ltd, Ground Floor, Coral Square, Vijay Garden Naka, Ghodbunder Road, Thane West, 400607. Interview Dates - 16th and 17th July 2025 Timing - 10:30 AM to 4 PM Role Details: Service- Being one-point contact for all service needs of the client for addressing service requirement of customers (like address change, FD closure, etc.) and ensuring all queries & concerns of customers are resolved in a timely manner. Sales- Acquisition of new clients to the bank, and family accounts of existing clients. Pitching and Cross-Selling of different bank products to customers, like Debit Cards, Credit Cards, Insurance, SIPs. Operation- Performing requisite operation activities in branches Overall Job Description Services Providing Seamless, Fast, Easy and Transparent services to clients on the Bank Onboarding of new clients through welcome calling Ensuring client engagement through activation of clients on Mobile app, net banking and other non-branch channels Ensuring requests and queries of clients are resolved within defined TAT Reducing complaint instance, and ensuring resolution of issues within defined TAT Increasing the client stickiness to the bank by selling FD/ locker/ SIP, etc. to the clients Managing client servicing at the branch lobby and ensuring maximum client satisfaction Sales Acquisition of new clients to the bank, and family accounts of existing clients Engagement with customers to increase cross selling and reduce attrition of customers Cross-selling of products - Debit Cards, Credit Cards, Insurance, SIPs, MF, FD, RD Operations Understanding of different process (such as account opening, KYC Process, working on systems at IndusInd Bank) Authorization & audit checks for all operation transactions Handle following duties at Branch: Trade-Business related, Non-Trade related & General Banking operations related. Desired Candidate profile : Graduate/Post Graduate. 2-3 years banking industry experience with at least 1-2 year of service stint in banking / Sales / Services sector. Age : below 32 years Desired Behavioral / Functional Traits Proficient in English & local language with strong communication skills Service attitude & Customer centric approach Natural empathy and a positive attitude towards every situation Comfortable in leveraging client relationship to achieve sales targets Process oriented with in depth knowledge on operations processes Presentable with pleasing and attractive personality.

Role/Job Title: Teller/Banker-Customer Experience/Authoriser Business: Retail Banking Function/ Department: Branch Banking Location: Kolkata/Howrah Job Purpose: The role entails providing best in-class customer service to become their banking partner of choice through efficient and cost effective customer engagement. The role bearer would be responsible for client engagement, customer service, operations, liability build up, cross sales at the designated branch and ensure regulatory requirements. Roles & Responsibilities: •Daily customer engagement on assigned customer portfolio for CA/SA/TD build up, Asset & Wealth cross sell. •Deliver business target assigned as per performance score card. •Giving the client need based product solutions and in the process aligning client requirements with business specifics. •Assessing customer propensity and ensuring higher product penetration per relationship. •Referencing for more business from existing customers. •Responsible for creating a customer-focused approach for quick resolution of all queries and complaints. •Ensuring adherence to banking regulation & policies pertaining to Anti Money laundering, know your customer (KYC), Data & Information security etc. •Assist in closure of all observations on audit report Secondary Responsibilities: - Perform audit and ensure compliance to internal and external regulations and guidelines - Provide best in-class customer service to become their banking partner of choice Key Success Metrics: CA/SA/TD build up, Share of customer wallet, Product Cross Sell targets, Performance score card. Qualifications: Graduate - Any discipline

Provide customer support via chat, phone, email, and social media. Represent the product professionally and provide accurate information. Collaborate with teams to resolve issues and escalate when needed. Meet KPIs and maintain product knowledge. Required Candidate profile 1+ year in customer service, preferably in fintech/financial services. Bachelor’s degree. Willing to work night and weekend shifts. Knowledge of credit cards/consumer finance is a plus call 8080702016

Inbound Voice (CSA) | Freshers | 22K CTC | Rotational Shifts Work location-Belapur/Nerul/Malad/Airoli Graduate/Pursuing Graduation Freshers welcome V3 English communication Paid OJT HR + Ops interview rounds Call 8169642494 Yogesh www.hyfly.in Required Candidate profile Handle inbound customer calls (accounts, cards, loans, net banking,) Provide first-call resolution & excellent service May involve cross-selling

Role Details: Service- Being one-point contact for all service needs of the client for addressing service requirement of customers (like address change, FD closure, etc.) and ensuring all queries & concerns of customers are resolved in a timely manner. Sales- Acquisition of new clients to the bank, and family accounts of existing clients. Pitching and Cross-Selling of different bank products to customers, like Debit Cards, Credit Cards, Insurance, SIPs. Operation- Performing requisite operation activities in branches Overall Job Description Services Providing Seamless, Fast, Easy and Transparent services to clients on the Bank Onboarding of new clients through welcome calling Ensuring client engagement through activation of clients on Mobile app, net banking and other non-branch channels Ensuring requests and queries of clients are resolved within defined TAT Reducing complaint instance, and ensuring resolution of issues within defined TAT Increasing the client stickiness to the bank by selling FD/ locker/ SIP, etc. to the clients Managing client servicing at the branch lobby and ensuring maximum client satisfaction Sales Acquisition of new clients to the bank, and family accounts of existing clients Engagement with customers to increase cross selling and reduce attrition of customers Cross-selling of products - Debit Cards, Credit Cards, Insurance, SIPs, MF, FD, RD Operations Understanding of different process (such as account opening, KYC Process, working on systems at IndusInd Bank) Authorization & audit checks for all operation transactions Handle following duties at Branch: Trade-Business related, Non-Trade related & General Banking operations related. Desired Candidate profile : Graduate/Post Graduate. 2-3 years banking industry experience with at least 1-2 year of service stint in banking / Sales / Services sector. Age : below 32 years Desired Behavioral / Functional Traits Proficient in English & local language with strong communication skills Service attitude & Customer centric approach Natural empathy and a positive attitude towards every situation Comfortable in leveraging client relationship to achieve sales targets Process oriented with in depth knowledge on operations processes Presentable with pleasing and attractive personality. Interview Location - Ghodbunder Road Branch - IndusInd Bank Ltd, Ground Floor, Coral Square, Vijay Garden Naka, Ghodbunder Road, Thane West, 400607. Mulund Branch - IndusInd Bank Ltd, Marathon Max, Shop no 12-15, Mulund - Goregaon Link Road, Mulund West, Mumbai - 400080. Interview Dates - 9th and 10th July 2025 Timing - 10:30 AM to 4 PM

Role Details: Service- Being one-point contact for all service needs of the client for addressing service requirement of customers (like address change, FD closure, etc.) and ensuring all queries & concerns of customers are resolved in a timely manner. Sales- Acquisition of new clients to the bank, and family accounts of existing clients. Pitching and Cross-Selling of different bank products to customers, like Debit Cards, Credit Cards, Insurance, SIPs. Operation- Performing requisite operation activities in branches Overall Job Description Services Providing Seamless, Fast, Easy and Transparent services to clients on the Bank Onboarding of new clients through welcome calling Ensuring client engagement through activation of clients on Mobile app, net banking and other non-branch channels Ensuring requests and queries of clients are resolved within defined TAT Reducing complaint instance, and ensuring resolution of issues within defined TAT Increasing the client stickiness to the bank by selling FD/ locker/ SIP, etc. to the clients Managing client servicing at the branch lobby and ensuring maximum client satisfaction Sales Acquisition of new clients to the bank, and family accounts of existing clients Engagement with customers to increase cross selling and reduce attrition of customers Cross-selling of products - Debit Cards, Credit Cards, Insurance, SIPs, MF, FD, RD Operations Understanding of different process (such as account opening, KYC Process, working on systems at IndusInd Bank) Authorization & audit checks for all operation transactions Handle following duties at Branch: Trade-Business related, Non-Trade related & General Banking operations related. Desired Candidate profile : Graduate/Post Graduate. 2-3 years banking industry experience with at least 1-2 year of service stint in banking / Sales / Services sector. Age : below 32 years Desired Behavioral / Functional Traits Proficient in English & local language with strong communication skills Service attitude & Customer centric approach Natural empathy and a positive attitude towards every situation Comfortable in leveraging client relationship to achieve sales targets Process oriented with in depth knowledge on operations processes Presentable with pleasing and attractive personality. Interview Location - IndusInd Bank Ltd, Hissa No. 5/6, Survey No. 7, Priyadarshini Apts, Chikan Ghar, Khadakpada Road, Opp. Sandeep Hotel, Kalyan West, Thane 421301. Timing - 11 AM to 2 PM

Role & responsibilities Job description About Branch Banking: The branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Banks strategy. Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank’s customer engagement strategy across products and services About the Role: As a part of the branch banking team, Branch Relationship Officers (BROs) are responsible for providing financial solutions to customer by offering bank’s products, providing service to existing and New-To-bank customers in the branch and adding new customers through referral generation activities and customer visits. They will be required to use their communication skills to add new customers and Cross Sell of Bank products. As part of daily cadence, BROs are required to engage with existing customers of Bank which are mapped to their portfolio for offering additional products of the bank as per the need of the customer. BROs are expected to process customer transactions and Service requests within defined turnaround time (TAT) and ensure end to end closure. BROs may also be posted as teller as per organization’s requirements for processing cash transactions of customers. BROs shall introduce customers to alternate channels of banking such as Internet Banking, mobile banking, WhatsApp banking wherever possible Key Responsibilities Offering solutions and Cross selling Bank’s retail banking and third party products as per assigned budgets. (Eg. Life insurance, General insurance, Mutual Funds, Loans etc.) Achieve Business budgets as assigned by the organization on a monthly basis consistently. Generating referrals and leads of new customers for sale of bank’s products. Promoting bank’s products by taking part in marketing activities and customer visits outside the branch. Contact existing customers for bringing in more deposits and cross selling of bank’s products. Timely and accurate processing of customer transactions and requests. Handle customer queries and provide correct solutions to ensure there are no customer complaints. Follow all compliance guidelines (regulatory and legislative) for each activity released from time to time. Ensure that all audit requirements of the bank are met optimum audit rating. Complete all mandatory certifications required for the role (EUIN, SP Certification etc.) Complete all learning activities/ trainings conducted by the bank from time to time. Daily entry of interaction with customers in bank’s CRM system. Participate and follow all initiatives/ Campaigns/ Drives that are undertaken by the bank from time to time Qualifications: Optimal qualification for success on the job is: Graduation/ Post-Graduation from a recognized institute Role Proficiencies: For successful execution of the job, the candidate should possess the following: Knowledge of banking regulations and norms Maintain a high level of knowledge of banking products and services Good communication (both verbal and written) skill in both English and the local language Ability to handle pressure and meet deadlines Good networking and relationship building skills Preferred candidate profile

Walk in Location : Indusind Bank, RRs Mahalaxmi Mansion, Desai Cross, Pinto Road, Hubli - 580020 Interview Date : 5th July 2025 Role Details: Service- Being one-point contact for all service needs of the client for addressing service requirement of customers (like address change, FD closure, etc.) and ensuring all queries & concerns of customers are resolved in a timely manner. Sales- Acquisition of new clients to the bank, and family accounts of existing clients. Pitching and Cross-Selling of different bank products to customers, like Debit Cards, Credit Cards, Insurance, SIPs. Operation- Performing requisite operation activities in branches Overall Job Description Services Providing Seamless, Fast, Easy and Transparent services to clients on the Bank Onboarding of new clients through welcome calling Ensuring client engagement through activation of clients on Mobile app, net banking and other non-branch channels Ensuring requests and queries of clients are resolved within defined TAT Reducing complaint instance, and ensuring resolution of issues within defined TAT Increasing the client stickiness to the bank by selling FD/ locker/ SIP, etc. to the clients Managing client servicing at the branch lobby and ensuring maximum client satisfaction Sales Acquisition of new clients to the bank, and family accounts of existing clients Engagement with customers to increase cross selling and reduce attrition of customers Cross-selling of products - Debit Cards, Credit Cards, Insurance, SIPs, MF, FD, RD Operations Understanding of different process (such as account opening, KYC Process, working on systems at IndusInd Bank) Authorization & audit checks for all operation transactions Handle following duties at Branch: Trade-Business related, Non-Trade related & General Banking operations related. Desired Candidate profile : Graduate/Post Graduate. 2-3 years banking industry experience with at least 1-2 year of service stint in banking / Sales / Services sector. Age : below 30 years Desired Behavioral / Functional Traits Proficient in English & local language with strong communication skills Service attitude & Customer centric approach Natural empathy and a positive attitude towards every situation Comfortable in leveraging client relationship to achieve sales targets Process oriented with in depth knowledge on operations processes Presentable with pleasing and attractive personality. Interested candidates can share their profile to nidhi.hegde@indusind.com