Openings For Branch Banking Operations- Chennai on 7th Oct@Kotturpuram

Job Title :

Teller/ Bank Authorizer/ Banker Customer Experience .

Walk-in Address:

IDFC FIRST Bank Limited,

Kotturpuram- Regional Office 1st Floor

First Floor, IDFC First Bank Ltd No 7B Gandhi mandapam road, Kottur Gardens, Kottupuram, chennai 600085. Land Mark- Opp to Punjab National Bank

Date: 07th Oct, 2025 (Tuesday)

Time:

Contact Person:

Attire

Preferrable:

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Job Title

Compensations

Job Purpose:

The role entails providing best in-class customer service to become their banking partner of choice through efficient and cost-effective customer engagement. The role bearer would be responsible for client engagement, customer service, operations, liability build up, cross sales at the designated branch and ensure regulatory requirements.                   

Roles & Responsibilities:

• Daily customer engagement on assigned customer portfolio for CA/SA/TD build up, Asset & Wealth cross sell.
• Deliver business target assigned as per performance score card.
• Giving the client need based product solutions and, in the process, aligning client requirements with business specifics.
• Assessing customer propensity and ensuring higher product penetration per relationship.
• Referencing for more business from existing customers.
• Responsible for creating a customer-focused approach for quick resolution of all queries and complaints.
• Ensuring adherence to banking regulation & policies pertaining to Anti Money Laundering, know your customer (KYC), Data & Information security etc.
• Assist in closure of all observations on audit report.
• Client relationship management and customer services related to retail banking operations.

Secondary Responsibilities:

• Perform audit and ensure compliance to internal and external regulations and guidelines.
• Provide best in-class customer service to become their banking partner of choice.

Key Success Metrics

Revenue, Customer Acquisition targets, Cross Sell

Education Qualifications:

Graduation: Bachelors in engineering / Technology / Commerce / Arts / Science / Biology / Business / Computers / Engineering / Management

Experience:

Minimum Number of Years - 1-8years

Authorizer max age up to 32 years, Teller max age up to 29 years, BCE max age up to 30 years.

**Please note: