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Walk-In Drive (24th June) || Customer Support (voice) || JOB HAI

Walk-In Drive (24th June) || Customer Support (voice) || JOB HAI

Info Edge

0 - 2 years

1 - 2 Lacs

Noida

Posted:1 day ago| Platform:

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Skills Required

Telecalling Voice Process Outbound Calling Communication Skills Customer Service Inbound Calls Convincing Power Outbound Process Voice Support Customer Handling Client Handling

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are seeking a proactive and detail-oriented Telecaller Operations to join our team. The role involves handling inbound and outbound calls, coordinating operational tasks, supporting customer queries, and ensuring seamless service delivery. The ideal candidate should possess excellent communication skills, strong organizational ability, and a customer-first mindset. Key Responsibilities: 1.Make outbound calls to clients/customers for coordination, updates, and follow-ups related to operational activities. 2.Maintain accurate records of customer interactions, feedback, and updates in the CRM system. 3. Follow up with clients for documents, payments, or other operational requirements. 4. Adhere to quality standards and call scripts while maintaining a professional tone. Key Skills & Requirements: Strong verbal communication in English/Hindi. Basic computer knowledge MS Excel, Email, CRM tools Ability to multitask, prioritize, and manage time effectively High level of accuracy and attention to detail Working days: 6 days (Saturday WFH) Free Shuttle available from metro station

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www.infoedgellc.com

Business Consulting and Services

Lewes DE

11-50 Employees

917 Jobs

Key People

Hitesh Oberoi

Managing Director & CEO
Vivek Jain

Chief Financial Officer
Pooja Khandal

Chief People Officer

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Walk-In Drive (24th June) || Customer Support (voice) || JOB HAI

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Skills Required

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