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Walk-In Customer Success / Go To Market Executives

Walk-In Customer Success / Go To Market Executives

Excellon Software

1 - 4 years

3 - 5 Lacs

pune

Posted:1 day ago| Platform:

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Skills Required

client visits brand promotion automotive customer relationship construction equipment farm equipment service center showroom marketing sales electric vehicle brand awareness earth moving

Work Mode

Work from Office

Job Type

Full Time

Job Description

Walk In Date and Time : 11th November 2025 ( Between 2:00 PM to 4:30 PM.)

Interview Location

Job Title : Customer Success / Go to Market

Job Location

Total Experience

Preferred Candidates

Note

JOB SUMMARY:

Customer Success / Go-To-Market (GTM) Executive

JOB RESPONSIBILITIES:

Client visits and interactions across assigned regions to build strong customer relationships.
Create brand awareness by meeting customers and increasing awareness about our products and services.
Collect and analyze client feedback and take client testimonials.
Conduct user training sessions and help clients with any product or service-related queries.
Handle customer issues quickly and share complex problems with the right team for resolution.
Carry out customer satisfaction surveys and prepare simple reports on their experience.
Professionally represent the organization and its strength and core competencies and how we can take care of the business pain areas of the client.
Work closely with internal teams to resolve queries and share client feedback and suggest improvements.

WORK EXPERIENCE:

Should have preferably worked in Automotive or Electronic Vehicles industry in Sales / Service / Marketing roles.
Willingness to travel extensively across India for client meetings and support activities.
Strong communication, presentation, and interpersonal skills for client-facing roles.
Proven ability in customer engagement, support, and relationship management.
Experience in client feedback collection, satisfaction surveys, and testimonial management.
Ability to conduct user training and resolve customer queries effectively.
Excellent organizational, problem-solving, and negotiation abilities.

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