WAF SME

Level

• Managing both on-prem and cloud-based WAF deployments:
• Citrix NetScaler: Oversee 4 SDX appliances and 11 VPX instances (3 cloud + 8 on-prem), supporting ~1500 internet-facing applications
• Imperva WAF: Manage gateway appliances and virtual deployments, ensuring high availability, low latency, and SSL acceleration
• Configure and maintain WAF policies, signatures, and profiles.
• Apply Web App Firewall protection to VPN, authentication, and portal endpoints in NetScaler environments
• Ensure compliance with enterprise security standards and vendor best practices
• Handle 34 change requests and 1012 troubleshooting tasks weekly for WAF platforms
• Support L3-level incident response and RCA for WAF-related alerts and anomalies
• Collaborate with SOC and SIEM teams to correlate WAF logs with broader threat detection workflows
• Monitor WAF performance metrics such as latency, throughput, and SSL/TLS transaction rates
• Tune policies to reduce false positives and ensure minimal impact on application performance.
• Implement fault-tolerant configurations with hot-swappable components and high-availability clustering
• Participate in governance forums and SLA reviews to report on WAF posture and incident metrics
• Ensure WAF configurations align with compliance frameworks and audit requirements.
• Contribute to CXO dashboards and Power BI reporting for perimeter security
• Act as a domain-specific SME within the broader CDC team, collaborating with DLP, EDR, and Cloud Security SMEs
• Support cross-skilling initiatives to reduce dependency and improve operational resilience

Tool / Technology:

Netscaler and Imperva