Voice/Blended Process Professional

0 - 4 years

0 - 3 Lacs

Gurgaon / Gurugram Haryana India

Posted:1 month ago| Platform: Foundit logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities: Handle inbound/outbound calls and respond to customer queries via chat/email Ensure timely and effective resolution of customer issues Maintain accurate logs of all customer interactions Meet service quality and performance benchmarks Collaborate with team members to improve customer satisfaction Follow company protocols and data protection guidelines Candidate Profile: Proficient in handling both voice and non-voice processes Strong multitasking and customer-handling skills Graduate/Undergraduate candidates can apply Freshers and experienced candidates are welcome Immediate joiners preferred

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