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Nextmind Solutions
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Voice Process Executive

Voice Process Executive

Nextmind Solutions

0 - 5 years

|

1 - 3 Lacs

mumbai suburban navi mumbai mumbai (all areas)

Posted:17 hours ago| Platform:

Apply

Skills Required

bpo customer service voice process domestic voice process inbound process customer service inbound calls voice support inbound voice process bpo voice domestic voice telecalling customer care domestic bpo domestic calling bpo process domestic process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Title: Customer Support Executive (Care Coordinator)

Salary:

BSc Medical/Life Science Freshers:
18,000
BSc Medical Experienced:
Up to 25,000
Non-BSc Candidates:
16,000

Key Responsibilities:

Coordinate with discharged patients and provide timely follow-up support.
Handle inbound customer calls and resolve queries with empathy and professionalism.
Maintain accurate records and update patient/service information systematically.
Ensure high-quality communication across all interactions.
Work closely with internal teams to ensure smooth service delivery.

Requirements:

Education:

BSc Medical / Life Science preferred
Non-BSc candidates can also apply

Strong communication skills (verbal & written).
Good customer handling and problem-solving approach.
Ability to work in rotational shifts and rotational week off.

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