Job
Description
Everything we do is powered by our customers! Featured on Deloitte's Technology Fast 500 list and G2's leaderboard, Maropost offers a connected experience that our customers anticipate, transforming marketing, merchandising, and operations with commerce tools designed to scale with fast-growing businesses. With a relentless focus on our customers’ success, we are motivated by curiosity, creativity, and collaboration to power 5,000+ global brands. Driven by a customer-first mentality, we empower businesses to achieve their goals and grow alongside us. If you're ready to make a significant impact and be part of our transformative journey, Maropost is the place for you. Become a part of Maropost today and help shape the future of commerce! About The Position: Maropost is looking for a skilled professional to develop and deliver voice and accent training programs, focusing on enhancing communication skills and cultural sensitivity among employees. This role involves improving pronunciation, intonation, fluency, and articulation, while also fostering an inclusive environment that embraces diversity in communication styles. What You'll Be Responsible For: Training Program Development: Create comprehensive voice and accent training programs tailored to employee needs, based on industry best practices. Accent Neutralization: Guide employees in achieving accent neutrality by identifying regional accents and providing techniques to modify pronunciation, intonation, and rhythm. Communication Skills Enhancement: Lead workshops and one-on-one coaching sessions to enhance verbal and non-verbal communication, including fluency, articulation, and body language. Cultural Sensitivity Training: Promote cultural awareness and sensitivity to support effective communication with clients and colleagues from diverse backgrounds. Feedback and Assessment: Provide constructive feedback through audio recordings and role-playing exercises, assessing progress and identifying improvement areas. Continuous Learning and Development: Stay updated on trends and new techniques in voice and accent training, incorporating emerging technologies and methodologies. Documentation and Reporting: Keep detailed records of training sessions, feedback, and performance evaluations, generating reports to track progress and measure effectiveness. Work Schedule: Night Shift What You'll Bring to Maropost: 3+ years of experience Extensive knowledge of linguistics, speech patterns, and foreign accent acquisition. Strong understanding of sound formation, breathing techniques, and speech therapy principles. Excellent oral and written communication skills. Ability to work effectively in both one-on-one and group training environments. Good teaching methodology with a hands-on approach to modeling speech. Experience with training program development and implementation. An understanding of cultural diversity and inclusion in communication. A passion for continuous learning and adapting to industry innovations. What’s in it for you? You will have the autonomy to take ownership of your role and contribute to the growth and success of our brand. If you are driven to make an immediate impact, achieve results, thrive in a high performing team and want to grow in a dynamic and rewarding environment – You belong to Maropost!
