Telesales Executive (Night Shift) Location: Bangalore, India Job Type: Full-time Working Days: Monday to Friday Shift Timings: Night Shift (U.S./International Shift Timing – 8 PM to 5 AM ) About the Role: We are seeking enthusiastic and goal-oriented Telesales Executives to join our dynamic sales team. The ideal candidate will be responsible for making outbound calls to prospective international customers, explaining product/service features, and closing sales. This is a night shift role suited for individuals who are comfortable working with international clients (primarily U.S. market). Key Responsibilities: Make outbound calls to potential customers to promote and sell products/services. Understand customer requirements and provide appropriate solutions. Follow up on leads and maintain a healthy sales pipeline. Achieve monthly and weekly sales targets. Maintain accurate records of calls and sales in the CRM system. Provide excellent customer service and resolve customer queries professionally. Collaborate with team members to improve performance and process efficiency. Requirements: Minimum 1 year – 2 years of experience in telesales/customer service (international process preferred). Excellent verbal communication and persuasion skills in English. Comfortable working night shifts (U.S. timing). Strong interpersonal skills and ability to handle rejection. Basic computer knowledge and familiarity with CRM tools. Education: Minimum: High School/Diploma Preferred: Graduate in any discipline Benefits: Fixed salary with performance-based incentives. 5-day working (Saturday & Sunday off). Provident Fund, ESI, and other statutory benefits. Growth opportunities and sales training programs. Night shift allowance and transport (if applicable). Location: Work from office – Bangalore Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹28,000.00 per month Benefits: Commuter assistance Health insurance Provident Fund Experience: Telecommunication: 1 year (Required) Language: Hindi (Preferred) English (Required) Location: Bangalore, Karnataka (Required) Shift availability: Night Shift (Required) Work Location: In person Application Deadline: 05/08/2025
Job Title: IT Executive Location: Koramangala, Bangalore Work Schedule: 5 Days a Week | Night Shift Experience Required: •1–2 years of hands-on IT support experience Key Responsibilities: •Monitor, maintain, and troubleshoot desktop systems, laptops, and peripherals. •Provide first-level support for hardware, networking, and system issues during night hours. •Manage user accounts, system updates, and security patches. •Diagnose and resolve network connectivity issues (LAN/WAN/Wi-Fi). •Ensure smooth operation of software installations and regular system backups. •Document incidents, resolutions, and escalate complex issues when required. Required Skills: •Strong knowledge of networking (TCP/IP, switches, routers). •Proficiency in desktop/system management and troubleshooting Windows & basic Linux environments. •Familiarity with antivirus, firewall, and basic server maintenance. •Good communication skills to coordinate with internal teams and remote support. Qualifications: •Diploma/Degree in Computer Science, IT, or related field. •Relevant certifications (e.g., CCNA, MCSE, CompTIA A+) will be an added advantage.
Job Title: Voice and Accent Trainer Location: Koramangala, Bangalore Shift: Night Shift (US Timings) Experience: Minimum 2 Years in Voice & Accent Training Employment Type: Full-time Job Summary We are looking for an experienced and passionate Voice and Accent Trainer to join our training team. The ideal candidate will be responsible for improving the voice, pronunciation, grammar, and accent of customer service representatives to meet international standards (primarily US). This is a night shift role aligned with US business hours. Key Responsibilities: Conduct Voice & Accent training sessions for new hires and existing employees. Improve communication skills including grammar, pronunciation, clarity, tone, and fluency. Provide feedback and coaching to individuals and groups for continuous improvement. Develop and implement customized training modules based on team and individual needs. Evaluate trainees through assessments, role-plays, and call audits. Work closely with the Quality and Operations teams to align training with performance metrics. Maintain reports and documentation of training progress and performance. Keep up-to-date with industry trends and best practices in communication and soft skills. Required Skills & Qualifications: Bachelor's degree in English, Communications, or related field preferred. Minimum 2 years of experience as a Voice & Accent Trainer, preferably in a BPO/KPO environment. Excellent command of American English pronunciation and accent. Strong facilitation, presentation, and coaching skills. Familiarity with neutralization techniques and US culture and idioms. Proficiency in using MS Office tools and virtual training platforms (Zoom, MS Teams, etc.). Ability to work independently and as part of a team in a fast-paced, night shift environment. Preferred Attributes: Certification in Voice & Accent or Soft Skills Training is a plus. Experience in training for US customer service processes or technical support.