Virtual Navigator

Join us as a Virtual Navigator

Reports to: Program Manager – Virtual Interventions

Location: Remote

About YRGCARE

Founded in 1993, YRGCARE is one of India’s leading NGOs in the fight against HIV/AIDS, providing prevention, care, support, and treatment services. As a sub-recipient of the GFATM 2024–27 funding cycle from NACO, we run the Virtual Interventions Program—managing the NACO Helpline (1097) and delivering innovative, IT-enabled outreach that connects people with lifesaving HIV prevention and care.

If you are passionate about public health, skilled in digital engagement, and motivated to make a tangible difference, we invite you to be part of our mission.

Why this role matters

As a Virtual Navigator, you’ll be the bridge between individuals at risk and the healthcare services they need. Through creativity, empathy, and tech-savviness, you will drive impactful virtual outreach and ensure no one is left behind.

What you'll do

- Use social media, WhatsApp groups, and dating apps to reach individuals at risk of HIV/STIs, including those outside current program coverage.

- Build trust and guide them towards risk assessment, counselling, testing, and treatment.

- Share accurate, stigma-free information on sexual health, prevention, and treatment benefits.

- Encourage partner testing and promote mental well-being.

- Track clients from first contact through screening, testing, follow-up, and linkage to ART/SSK services.

- Develop creative posts, reels, and messages that resonate—always aligning with NACO and SACS guidelines.

- Maintain due lists, handle referrals, and work closely with counsellors to ensure services are completed.

- Keep accurate records, log challenges, and share insights to strengthen program delivery.

What you'll bring

Must-Haves:

- Experience in digital outreach and client engagement.

- Creative flair for social media content creation.

- Knowledge of sexual health, HIV, and STIs.

- Excellent communication skills with a commitment to confidentiality.

- Flexibility to work beyond standard hours.

- Proficiency in Hindi (written and spoken); English and other local languages are a plus.

Nice-to-Haves:

- Experience in managing digital health interventions.

- Familiarity with analytics tools (e.g., Google Analytics) and social media insights.

- Ability to work independently and travel up to 20 days/month (logistics covered).

Why join YRGCARE?

- Be part of a pioneering organization with 30+ years of impact in HIV prevention and care.

- Work at the intersection of technology, health, and social change.

- Collaborate with a passionate, inclusive, and mission-driven team.

- Opportunity to directly improve lives while building your career in public health.

How to Apply?

Send your resume and a cover letter highlighting your relevant experience to sristi@yrgcare.org .

Our Commitment to Diversity

YRGCARE is an equal-opportunity employer. We celebrate diversity in all forms—abilities, orientations, ethnicities, genders, and backgrounds—because a diverse team creates stronger impact.