Video KYC Analyst

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*Note : Only profiles those matches above criteria will be contacted shortly for further interview process.

Core Skills for a Video KYC Analyst

Video KYC Analyst

Technical & Regulatory Competencies

• Video-KYC / AML regulations

  : Strong understanding of customer due diligence (CDD), enhanced due diligence (EDD), risk profiling, sanctions screening, and compliance requirements

• Document verification

  : Ability to accurately review identification documents (ID cards, passports, utility bills) and detect discrepancies or red flags

• Regulatory knowledge

  : Awareness of legal frameworks governing video-KYC, including local regulations, is essential

• Video tools proficiency

  : Comfortable with video conferencing technology (e.g., Zoom, Teams) for live identity verification sessions

• Data entry & record keeping

  : Maintain accurate logs, audit trails, and compliance documentation

• Analytical skills

  : Evaluate information critically, analyze customer profiles, and escalate anomalies confidently

Communication & Interpersonal Skills

• Verbal clarity & professionalism

  : Youll be speaking with customers face-to-face via video. Clear articulation, professionalism, and soothing demeanor are vital

• Customer service orientation

  : Make customers feel comfortable, explain the process, and ensure a positive onboarding experience .

• Written communication

  : Write concise notes, escalate issues clearly, and maintain clean documentation work

Soft Skills

• Attention to detail

  : Spot subtle inconsistencies in documents and behavior

• Time management

  : Handle verification within stipulated SLAs, manage multiple cases simultaneously

• Problem-solving & critical thinking

  : Know when to escalate, how to probe discrepancies, and how to make judgment calls work

• Integrity & ethical judgment

  : A foundational traitgiven you're verifying identities and preventing fraud.

Preferred Qualifications

• Bachelors degree

  in Finance, Business, or a related field
• Relevant certifications: Certified Anti-Money Laundering Specialist (CAMS), or other local certifications (like NISM in India), can enhance credibility
• Familiarity with compliance tools (e.g., CRM systems, screening databases like World-Check) is a plus