3 Video Verification Jobs

DESCRIPTION Amazon's Selling Partner Identity Verification (SPIV) team works to ensure that bad actors cannot profit from using our services to abuse Customers, Selling Partners or our Store. In-Person Investigation (IPI) process that provides partner teams the flexibility to verify customer information for multiple use cases and action types, and vends ground truth data to 1) train risk models that detect identity and payment instrument abuse, 2) provide legally defensible evidence to deny disbursement to bad actors and support arbitration, 3) detect bad actors exploiting dormancy and 4) support SPS teams in escalations and deep dives. This team lives within the SPIV organization which believes in solving problems, taking on every challenge and identifying the camouflaged bad actors with an exceptional amount of pride. Our mission is to remove bad actors who come to our store with the intent to abuse our customers and violate our policies by obfuscating their identities to enable them to evade our registration and relations safeguards. We execute this through In-Person Investigations (IPI) and we believe in holistic review of accounts which includes registration exploits, listings abuse, counterfeit, product review abuse, fraudulent MO's, relations, ownership transfer, drop shipping, external identity verification tools. We are looking for a strong group of people specializing in video verification, supply chain, document investigations and risk management. Key job responsibilities 1. Performs investigation through calling (video verification) and appeals process based on high judgement to identify bad actors in Fulfillment Centre. 2. Risk mitigation by continuously giving process improvement, enforcement review, risk mining, queueing improvement etc. ideas. 3. Creates, updates learning modules and support the program in driving improvements to ensure the best customer experience. 4. Communicates to business leaders on pre-defined guidelines with data and resolves issues with limited guidance. 5. Work in sync with Program Managers, Risk Managers/Business Analyst and create mechanisms, strategies to achieve the program goals. 6. Adheres to set targets on productivity and quality. 7. Manages escalations on routine and predefined tasks with minimal supervision. 8. Learns new tools / SOPs / processes with minimal supervision. BASIC QUALIFICATIONS . Graduate of a Bachelor's degree. . Should have a minimum of 12 months tenure as an L4 IC in Risk Investigations team. . Willingness to work in rotational shifts . Fluency in English and Arabic language (reading, listening, speaking and writing) with an ability to compose grammatically correct, concise and accurate written responses . Leverages team knowledge across several specialty areas to help resolve recurring seller issues . Demonstrate the ability to self-manage on priority tasks and objectives . Ability to think beyond the Standard Operating Procedures (SOPs) and recommend the right outcome. . Attention to details and deep dive skills PREFERRED QUALIFICATIONS . Experience in conducting In-person Verification/RA/AP/PQ investigations is an advantage. . Experience working in relevant industries such as seller experience, Investigations, Risk management, etc. . Proficiency in HI/AR/TR/DE/FR/IT/ES is advantageous. . Knowledge of Microsoft Office products and applications (esp. MS Excel, Word, Outlook). Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Job Title: Video KYC analyst Experience: 1 to 2 years Location: Chennai & Mumbai (Prefers only chennai/Mumbai based profiles) Employment Type: Full-time Notice Period: Immediate to 30 Days Preferred *Note : Only profiles those matches above criteria will be contacted shortly for further interview process. Core Skills for a Video KYC Analyst The Video KYC Analyst role generally bridges KYC/AML compliance with customer interaction via videorequiring both technical/compliance skills and strong interpersonal talents. Based on industry templates and existing job descriptions: Technical & Regulatory Competencies Video-KYC / AML regulations : Strong understanding of customer due diligence (CDD), enhanced due diligence (EDD), risk profiling, sanctions screening, and compliance requirements Document verification : Ability to accurately review identification documents (ID cards, passports, utility bills) and detect discrepancies or red flags Regulatory knowledge : Awareness of legal frameworks governing video-KYC, including local regulations, is essential Video tools proficiency : Comfortable with video conferencing technology (e.g., Zoom, Teams) for live identity verification sessions Data entry & record keeping : Maintain accurate logs, audit trails, and compliance documentation Analytical skills : Evaluate information critically, analyze customer profiles, and escalate anomalies confidently Communication & Interpersonal Skills Verbal clarity & professionalism : Youll be speaking with customers face-to-face via video. Clear articulation, professionalism, and soothing demeanor are vital Customer service orientation : Make customers feel comfortable, explain the process, and ensure a positive onboarding experience . Written communication : Write concise notes, escalate issues clearly, and maintain clean documentation work Soft Skills Attention to detail : Spot subtle inconsistencies in documents and behavior Time management : Handle verification within stipulated SLAs, manage multiple cases simultaneously Problem-solving & critical thinking : Know when to escalate, how to probe discrepancies, and how to make judgment calls work Integrity & ethical judgment : A foundational traitgiven you're verifying identities and preventing fraud. Preferred Qualifications Bachelors degree in Finance, Business, or a related field Relevant certifications: Certified Anti-Money Laundering Specialist (CAMS), or other local certifications (like NISM in India), can enhance credibility Familiarity with compliance tools (e.g., CRM systems, screening databases like World-Check) is a plus

Walk-in Interview for the role of Video KYC Officer in TATA Capital Ltd ( VKYC Experience is Mandate) Job Description- Education Qualification- Any bachelors degree Age - up to 30 Years Relevant Experience- 1 to 3 Years (Should be having Excellent communication in English) It will be Permanent on role job of TATA Capital Skill Set Required- Must have Good Communication skills - Verbal & Written Good listening skills and strong communication abilities Freshers with communication skills also can apply. Age should be 21-30 years only (Male & Female Both can apply) Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity. Team Player, collaborative Self-motivated person Should have a fair working knowledge of MS Office applications (MS Excel, Word, PowerPoint). Primary Responsibilities- Handle inbound/outbound Video calls of the customers to complete the full Video-KYC Verify the details submitted by the customer and Documents submitted are matching Ensure KYC is completed by the right party applicant only Should maintain a good relationship with the customer throughout the Video-KYC process The persons appearance should be Arrange call backs in case the customer is busy and ensure the follow up is done on time Responsible for quality communication and customer servicing within laid down productivity and service benchmarks. Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues. Adherence to Information Security norms & quality process norms To be aware of and comply with any updates about the process Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance. Gather relevant information from customers as required and update it accurately To manage all daily tasks and duties related to the process with strict compliance to guidelines Preferred Experience- Previous experience in handling Complaints/Requests Management in NBFC/Bank Interview Time: 11am to 4pm Interview Mode: Face to Face Interview Venue: TATA Capital Ltd I-Think Techno Campus Building | "B" 4th Floor, Zone-4 Off Pokhran Road No 2 | Thane West| Mumbai 400 607 | Meet - Chaitali Banabakode Regards, Pushpa Koli Human Resource (Pushpa.koli@tatacapital.com) TATA Capital Ltd