15 years
0 Lacs
Posted:4 days ago|
Platform:
On-site
Full Time
o Lead overall business performance for the Gujarat region, with full accountability for revenue, profitability, and cost control.
o Develop and execute region-specific strategies aligned with organizational growth targets.
o Identify and capture new business opportunities to expand market share.
o Ensure strong relationships with key clients, acting as the senior escalation point and maintaining client satisfaction.
o Drive account farming by identifying opportunities to expand services within existing clients, improving wallet share and contract value.
o Collaborate with the business development team to acquire new clients and convert leads into long-term contracts.
o Support site due diligience, proposal creation, client presentations, and negotiations, especially for large or strategic deals in the Gujarat region.
o Oversee high-quality service delivery across all sites, ensuring adherence to SLAs, SOPs, and statutory norms.
o Promote operational discipline, safety culture, and continuous improvement in service performance.
o Lead and develop a regional team across operations, site management, and support functions.
o Coordinate with internal departments (HR, Finance, Procurement, etc.) and external vendors to enable smooth operations and people management.
- Bachelor’s degree in Facility Management/ hotel management, Business Administration,
- Master’s degree (preferred).
Minimum of 15 years of experience in facility management or any client centric service industry , with at least 5 years in a leadership role managing multiple sites or regions.
- Strong leadership and people management skills
- Deep knowledge of facility management operations, maintenance, soft and technical services
- Client-focused with strong problem-solving skills.
- Familiarity with regulatory compliance and industry standards (ISO, OSHA, etc.). Proficient in facility management systems and MS Office tools
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