Posted:3 weeks ago|
Platform:
On-site
Full Time
· Align with COO/Sr. GOL / Portfolio Owner to create the continuous improvement (CI) agenda and deliver on it
· Partner with ops to identify and deliver Value-Share and Revenue Assurance opportunities
· Thorough Continuous Improvement, delivery on committed productivity, productivity improvement in TBP accounts and Bad Bench reduction in named accounts
· Program manage Digital Twin deployment in prioritized accounts in the vertical
· Identify digital use cases
· Prioritize resource alignment to stabilize mega wins
· De-risk operations through Risk Control and Best Practice framework
· Orchestrate operational excellence, governance, and transformation rigor to optimize short-term improvement and long-term value creation.
· Hold self and organization accountable to deliver on Genpact client commitment.
· Own agreed and prioritized transformation initiatives by collaborating with Business, Service Line, Regional LDT leadership.
· Growth and results focused leader with strong experience in Lean and Digital Transformation in top notch organizations
· The intellectual agility and curiosity needed to bring incisive perspectives and innovative approaches to a discussion
· Proven track record of managing delivery, operations, or teams; seasoned leader who thrives on the challenge to innovate and raise the bar continuously
· Proven abilities in operating with senior leaders, building strong internal networks, and delivering high impact programs in complex-matrixed environments
· Decisiveness and comfort in taking risks when working with ambiguity
· Digitally savvy with high levels of consultative selling skills
Minimum qualifications:
· Post Graduation from Top institutes
· Meaningful work experience in core Finance proficiencies (FP&A, Commercial & Operational Finance, Accounting Close, Risk, etc.), Financial Systems or Analytics
· Previous senior leadership experience in digital transformation, Lean Six Sigma, solution design, or process consulting with impact on delivery
· Global exposure with consistent track record for digital projects: Robotics, AI, automation
· Excellent communication and influencing skills. Communicate to senior leaders in simple terms, to drive resolution & decisions
· Demonstrated competency in strategic thinking & leadership with strong abilities in relationship management, flexibility/ adaptability, and accountability to targeted productivity/ outcome
· Qualifications & demonstrated experience for leading âLeanâ projects or application of 6Sigma methodologies with quantifiable efficiency and quality improvements is a plus
· Proven track record of driving transformation in client operations
Preferred Qualifications/Skills:
Genpact
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