Job
Description
As a Soft Skills Manager, your primary responsibility will be to develop, implement, and oversee training and development programs focused on enhancing employees" interpersonal skills, grooming, overall personality development, behavior, and leadership skills. In addition, you will lead a team of 5+ soft skills trainers to ensure the successful execution of these programs. The critical soft skills that you will focus on include communication, problem-solving, leadership, teamwork, adaptability, time management, and conflict resolution. Your role will involve designing and creating tailored training programs that address the specific needs of different teams or departments within the organization. It will be essential to regularly update the training materials to incorporate current trends and best practices in soft skills development. You will facilitate workshops, seminars, and coaching sessions aimed at fostering the growth of employees" soft skills at all levels. This will include providing one-on-one coaching to leaders, managers, and team members to help them enhance their communication and interpersonal abilities. It will also be crucial to monitor and assess the effectiveness of the training programs and coaching initiatives to ensure their impact. In addition, you will be responsible for designing and implementing personality enhancement programs that focus on building qualities such as confidence, resilience, self-awareness, emotional intelligence, and interpersonal skills. These programs will be tailored to different employee groups, including leadership development, team collaboration, and personal branding. Collaboration with HR, leadership, and departmental managers will be essential to identify soft skills gaps within the workforce and recommend targeted programs. You will need to integrate soft skills development into the organization's performance management, onboarding, and leadership development processes to create a positive and supportive organizational culture. Managing learning resources and tools, including a library of relevant materials such as books, e-learning modules, podcasts, and articles, will also fall under your purview. Staying updated with the latest research and best practices in soft skills training will be crucial to ensuring the organization's programs remain innovative and effective. You will need to provide regular reports to leadership on the success and impact of soft skills initiatives and track progress to make data-driven recommendations for program improvements. Maintaining accurate records of training sessions, feedback, and participant progress will be necessary to evaluate the effectiveness of the training programs. To qualify for this role, you must have a Bachelor's degree and a minimum of 10 years of experience in soft skills and behavior training, with at least 3 years in a managerial role. Strong knowledge of learning and development principles, training techniques, and tools is essential, along with excellent interpersonal, communication, and presentation skills. Your ability to assess individual and team needs and deliver customized solutions, coupled with strong organizational and project management skills, will be key to success in this position. This is a full-time position that may require occasional travel for conducting training sessions or workshops at different office or store locations. Flexible work arrangements may be considered based on the company's policies to support your role effectively.,
