Vertical lead - Soft skills manager

Soft Skills Manager

These skills are critical for enhancing teamwork, productivity, and leadership capabilities across an organization. The role may involve coaching individuals or teams and supporting the integration of soft skills into the workplace culture.

Key Responsibilities:

1. Soft Skills Training Program Development

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• Design, create, and implement training programs focused on key soft skills such as communication, problem-solving, leadership, teamwork, adaptability, time management, and conflict resolution.
• Ensure that the content of the programs is tailored to the needs of different teams or departments across the organization.
• Regularly update training materials to reflect current trends and best practices in soft skills development.

1. Workshops and Coaching

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• Facilitate engaging workshops, seminars, and coaching sessions for employees at all levels to foster the growth of their soft skills.
• Provide one-on-one coaching for leaders, managers, and team members on developing their communication and interpersonal abilities.
• Monitor and assess the effectiveness of training programs and coaching initiatives.

1. Personality Development Program Design

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• Develop and implement tailored personality enhancement programs that focus on building qualities such as confidence, resilience, self-awareness, emotional intelligence, and interpersonal skills.
• Create specific programs aimed at different employee groups, including leadership development, team collaboration, and personal branding.

1. Collaboration and Integration

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• Work closely with HR, leadership, and departmental managers to identify soft skills gaps within the workforce and recommend targeted programs.
• Integrate soft skills development into the organization's performance management, onboarding, and leadership development processes.
• Promote a positive and supportive organizational culture that emphasizes the value of emotional intelligence and effective communication.

1. Learning Resources and Tools

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• Curate and manage a library of resources, including books, e-learning modules, podcasts, and articles related to soft skills development.
• Keep up-to-date with the latest research and best practices in soft skills training to ensure the organizations programs remain innovative.

1. Reporting and Documentation

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• Provide regular reports to leadership about the success and impact of soft skills initiatives.
• Track progress and make data-driven recommendations for improvements in training programs.
• Maintain accurate records of training sessions, feedback, and participant progress.

Qualifications:

• Bachelors degree is must.
• Atleast 10 years of experience in soft skills & behaviour training and L&D with a focus on soft skills with minimum 3 years in a managerial role.
• Strong knowledge of learning and development principles, training techniques, and tools.
• Excellent interpersonal, communication, and presentation skills.
• Ability to assess individual and team needs and deliver customized solutions.
• Strong organizational and project management skills.

Working Conditions:

• Full-time position
• Occasional travel may be required for conducting training sessions or workshops at different office/store locations.
• Flexible work arrangements may be considered depending on the companys policies.