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Vendor Support Specialist

Vendor Support Specialist

Cloudxtreme

2 - 4 years

4 - 6 Lacs

hyderabad

Posted:-1 days ago| Platform:

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Skills Required

vendor support vendor management procurement vendor management systems customer service invoice processing compliance contract management microsoft office vendor onboarding

Work Mode

Hybrid

Job Type

Full Time

Job Description

Role & responsibilities:

Serve as the primary point of contact for vendor-related inquiries and support.
Monitor vendor performance and ensure compliance with SLAs.
Coordinate with internal departments to resolve vendor-related issues.
Track and report on vendor metrics and performance indicators.
Assist in onboarding new vendors and maintaining vendor documentation.
Ensure timely processing of vendor invoices and payments.
Collaborate with procurement and legal teams on vendor contracts and renewals.
Maintain accurate records of vendor interactions and service issues.
Support audits and compliance reviews related to vendor management.
Identify opportunities for process improvements in vendor support operations.

Preferred candidate profile:

24 years of experience in vendor management or support roles.
Strong communication and interpersonal skills.
Excellent organizational and documentation abilities.
Proficiency in Microsoft Office and vendor management systems.
Ability to multitask and prioritize in a fast-paced environment.
Attention to detail and commitment to accuracy.
Experience working with cross-functional teams.
Understanding of procurement and contract management processes.
Customer service orientation and problem-solving mindset.
Availability to work U.S. hours.

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