On-site
Full Time
• Vendor management for IMAC
• Co-ordination with vendor for providing solutions to users
• Sign off on Installation Report
• Follow up with vendor for pending calls & escalation
• Analyze support and provide reports on the vendor performance
• Keeping track of assets sent for repairs and get them repaired in reasonable time and as per SLA
• Escalation to KMBL team for delay in vendor response in call closure
• Periodic discussions with KMBL and external vendor. Periodicity will be defined over the email.
Thanks And Regards ,
Rita Yadav
Contact - 92890 99225
Mail id - rita.yadav@raspl.com
Wipro
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