446 Veeam Jobs - Page 18

Veeam®, the #1 global market leader in data protection and ransomware recovery, is on a mission to empower every organization to not just bounce back from a data outage or loss but bounce forward. With Veeam, organizations achieve radical resilience through data security, data recovery, and data freedom for their hybrid cloud. The Veeam Data Platform delivers a single solution for cloud, virtual, physical, SaaS, and Kubernetes environments that gives IT and security leaders peace of mind that their apps and data are protected and always available. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 450,000 customers worldwide, including 74% of the Global 2000, who trust Veeam to keep their businesses running. Veeam Data Cloud (VDC) is a comprehensive Backup as a Service (BaaS) solution that provides robust data protection and recovery for cloud workloads. As a Director of Engineering, you will be responsible for hiring, growing, and leading multiple engineering teams within VDC. Your engineering teams will build and operate data protection services within VDC. Your tasks will include: Lead, mentor, and grow multiple engineering teams Work closely with product management to define the engineering roadmap for your teams and drive execution Oversee architectural decisions for distributed systems, scalable storage, and data protection workloads ensuring long-term reliability and performance Drive engineering and operational excellence, ensuring teams build high-quality, secure, and scalable SaaS services while following agile best practices Clearly communicate technical vision, progress, and risks to executive leadership and key stakeholders Act as a point of escalation for product and operational issues and support the team as needed during on-call What we expect from you: 10+ years of engineering experience, with at least 5+ years in engineering management roles leading multiple teams Proven ability to hire, mentor, and scale high-performing engineering teams in a fast-paced environment Experience shipping multiple product releases, with a strong focus on reliability, quality, and efficiency Expertise in cloud-native architectures (AWS, Azure, GCP) and modern backend technologies (Go, Java, or similar) Strong operational mindset, ensuring teams are fully responsible for the development, deployment, and operation of their services Excellent communication, strategic thinking, and decision-making skills, with the ability to align technical execution with business objectives Bachelor's degree in Computer Science, Information Security, or a related field (or equivalent experience) Will be an advantage: Experience with building B2B SaaS software Experience in the data protection, storage, or security fields We offer: Family Medical Insurance Annual flexible spending allowance for health and well-being Life insurance Personal accident insurance Employee Assistance Program A comprehensive leave package, including parental leave Meal Benefit Pass Transportation Allowance Daycare/Child care Allowance Veeam Care Days – additional 24 hours for your volunteering activities Professional training and education, including courses and workshops, internal meetups, and unlimited access to our online learning platforms (Percipio, Athena, O’Reilly) and mentoring through our MentorLab program Please note: If the applicant is permanently located outside India, Veeam reserves the right to decline the application. Veeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential. Please note that any personal data collected from you during the recruitment process will be processed in accordance with our Recruiting Privacy Notice. The Privacy Notice sets out the basis on which the personal data collected from you, or that you provide to us, will be processed by us in connection with our recruitment processes. By applying for this position, you consent to the processing of your personal data in accordance with our Recruiting Privacy Notice. Show more Show less

Job Description The Database Administrator is responsible for design and management of database technologies for key systems within Duracell. They are responsible for overall database health, while managing tools and processes to ensure overall reliability, availability, recoverability, and security of company databases. This is a highly technical role that requires a working knowledge of a variety of Database technologies. Responsibilities Provides strategic direction for the database architecture and systems, including upgrades. Provides database design and support for application and infrastructure projects. Provides technical leadership to ensure successful management of projects throughout the development life cycle and timely delivery of enhancements. Manages and maintains the databases to ensure availability and performance standards are met. Plans for future growth of systems and recommend improvements. Ensures all Database systems are properly monitored, and necessary alerting is properly configured. Provides on call support required to bring production systems to operational states. Diagnosis and troubleshooting activities to resolve technical problems that occur. Performs expansion, relocation, and consolidation of Database systems for all corporate locations. Develops and maintains detailed systems documentation. Responds to P1/P2 issues to help troubleshoot and resolve DBA related outages and problems. Maintains system backups/restores using Veeam and Azure Backups. Maintains/Tests Disaster Recovery/Business Continuity Plan Provides root cause analysis for outages and delivers SOPs. Performs other related duties and projects as business needs require at direction of management. Qualifications Excellent Database management skills in SQL DBA. Installation of SQL Server. Server Harding Strategy. Good Knowledge in ALWAYS ON. Good Knowledge in REPLICATION. Good Knowledge in LOGSHIPPING. Backup & Restore Strategy. DATABASE Partitioning. SQL Failover Cluster. Database Migration in SQL Server. Database Migration on premises SQL to Azure. Knowledge of Oracle, MongoDB, Progress, MySQL is a plus. Excellent problem-solving and critical thinking skills Good organization, time management, and prioritization Efficient troubleshooting abilities Effective communication skills, including speaking, writing and active listening. Open for 24/7 support. About Us Duracell is the world’s leading manufacturer and marketer of high-performance alkaline batteries, complemented by a portfolio of high quality, market leading specialty, rechargeable and professional batteries. Duracell’s products power numerous critical professional devices across the globe such as heart rate monitors, defibrillators, telemetry devices, smoke detectors, fire alarms, automated valves and security systems. As the leader in the professional power category, Duracell has a rich history of innovation, continuously introducing batteries that are smaller, thinner, with more energy and longer lasting than competitive brands. Since March 2016, Duracell has found its permanent home within Berkshire Hathaway (ranked #4 World's Most Admired Companies by Fortune Magazine and #3 in the Fortune 500), and will continue to focus on sustainable growth, industry-leading innovation while creating long-term value for our customers and consumers. At Duracell, integrity, end-to-end accountability across all levels, fast decision-making and a “can do” attitude is highly valued. Show more Show less

About Us Empor is an award-winning B2B integrated marketing agency that executes comprehensive marketing strategies to drive results. We envision going beyond the realms of simply being just an agency and moving more towards being a brand communication partner, more like a Marketing Back Office. We have had the privilege to work with some of the Top IT and Media companies like NetApp, VMware, Amazon Web Services, Microsoft, Orange Business Services, Wipro Ltd., Veeam Software, Genesys, Avaya, Aspect, Schneider Electric, Hostin Services, Salesforce, Tata Communications, Career Builder, Delta, HT Mint, CNBC (Network 18), Polygon Media (The Guild), Kirloskar, Mail Today amongst others. We actively look for Problem solvers, creative thinkers and those who aspire to greatness. We built this agency to put the best of talents to use. And We believe in constant new learning opportunities and give our employees the tools to make it happen. Roles and Responsibilities Coordinating with business for strategizing the growth of the company from digital marketing perspective End to End ownership of email marketing strategy. Planning, creation, execution, tracking, reporting of email marketing campaigns. Create email marketing campaigns to promote products or services. Build custom email templates and execute responsive email campaigns for clients and internal marketing initiatives. Ensure marketing message is conveyed clearly and delivered properly to prospects. Ensure messages are sent in proper form and template. Proofread emails for clarity, grammar, and spelling. Develop a personalization strategy. Include specific graphics, incentives, and detailed descriptions. Review messages for brevity. Ensure messages are mobile-friendly. Create database of emails for lead generation. Follow up on interested respondents. Purge non-deliverable email addresses and opt-outs. Include persuasive 'call-to-actions' in advertisements and promotions. Track and analyze direct and interactive marketing campaigns. Use statistical analysis and reports to create campaigns. Coordinate and monitor the maintenance, integrity, and security of several databases. Develop and code the list segmentation for all direct and interactive marketing campaigns and communicate requirements to the primary database vendor. Plan email personalization to deepest level to maximize client Lifetime Value, experience and engagement frequency. Design, build and maintain clients’ social media presence and implement a posting strategy Understand different client cohorts (new vs. repeat, broken down by source, locations, profiles, sectors, etc. ) and behavior across platforms Assist in the creation and implementation of comprehensive email campaigns Develop and maintain a consistent look and feel for email communications Develop promotional content and materials for email campaigns Review and analyze email data Assist in the development of reports from data analysis Maintaining the social media handles with regular posts, Instagram, Facebook, and LinkedIn Strategize and executing online marketing strategies and Google AdWords, Social Media Marketing, SEO and other SEM campaigns for Lead Generation and executing them Measure and report performance of all digital marketing campaigns and assess against goals Desired Qualifications Bachelor’s degree in communications, marketing, journalism, or a related field. Excellent writing and proofreading skills. Experience using CRM. Should be familiar with MailChimp, Active Campaign, Pardot or other email marketing channels. Knowledge of HTML is also mandatory. Good communication and negotiation skills. Having fluency in both written and spoken English language is a must Preferred Experience 2-5 years in handling Email Marketing, SEM and SMM at any reputed brand in India. A startup experience would be preferred. Show more Show less

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Managed Services Cross Technology Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational. Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, the Managed Services Cross Technology Engineer (L2) is able to restore service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA). The Managed Services Cross Technology Engineer (L2) focuses on second-line support for incidents and requests with a medium level of complexity and focusses across two or more technology domains - Cloud, Security, Networking, Applications and / or Collaboration etc. This role may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Proactively monitors the work queues. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyses issues and errors prior to or when they occur, and logs all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focussed on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Ability to work across various other resolver group (internal and external) like Service Provider, TAC, etc. Identifies problems and errors before they impact a client’s service. Provides Assistance to L1 Security Engineers for better initial triage or troubleshooting. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Relevant certifications include (but not limited to) - CCNP or equivalent certification CCNA certification in must, CCNP in Security or PCNSE certification is good to have Microsoft Certified: Azure Administrator Associate AWS Certified: Solutions Architect Associate Veeam Certified Engineer VMware certified Professional: Data Centre Virtualization Zerto, pure, vxrail Google Cloud Platform (gcp) Oracle Cloud Infrastructure (oci) SAP Certified Technology Associate - OS DB Migration for SAP NetWeaver 7.4 SAP Technology Consultant SAP Certified Technology Associate - SAP HANA 2.0 Oracle Cloud Infrastructure Architect Professional IBM Certified System Administrator - WebSphere Application Server Network Required Experience: Moderate level years of relevant managed services experience handling cross technology infrastructure. Moderate level knowledge in ticketing tools preferably Service Now. Moderate level working knowledge of ITIL processes. Moderate level experience working with vendors and/or 3rd parties. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less

Company Description Creative Infotech Solutions Pvt. Ltd. has over 25 years of experience in delivering scalable IT solutions and integration services. With a headquarters in Surat and branch offices in Ankleshwar, Vadodara, Vapi, and Mumbai, we serve clients across the western region of India. Our team of certified, passionate engineers, who have additional certifications from HP, Cisco, Microsoft, and APC, are dedicated to lessening the stress of technology for clients and improving operational efficiency. We partner with leading market OEMs to provide state-of-the-art services and consistently stay updated on new developments through regular training for our technical team. Role Description This is a full-time, on-site role located in Surat for a Server Administrator. The Server Administrator will be responsible for day-to-day server administration tasks including installing, configuring, and maintaining servers. Additional responsibilities will include system administration, troubleshooting server issues, and providing technical support. The role also entails managing various operating systems and ensuring their optimal performance. Qualifications Proficiency in Server Administration and System Administration Strong skills in Troubleshooting and providing Technical Support Knowledge of various Operating Systems Excellent problem-solving skills and ability to work under pressure Bachelor's degree in Information Technology, Computer Science, or a related field Relevant experience on HPE Servers, Windows OS, VMware, Veeam backup are a plus Strong communication skills and ability to work collaboratively with a team Show more Show less

Area(s) of responsibility Primary knowledge of the Backup tools is mandatory (e.g. VEEAM, Commvault, PPDM, Azure, Avamar, Networker, Arcserve, and Rubrik is considered secondary). Secondary knowledge of the Storage is mandatory (e.g. Pure Storage, NetApp, IBM, Nimble, Dell Power etc.) Good understanding of storage architecture/zoning/capacity management/migration/DR. Knowledge on various backup technologies such are File/Server Backup, Exchange archival, BareMetal Backup, Cloud backup, Database Backup, Virtual Host Backup, and system restores. Resolution of backup/recovery service disruptions and implementation of preventative measures. Identify & perform backup environment system tuning Schedule management, Adhoc backup request execution. Monitor all backups timely and able troubleshooting issue Perform routine disaster recovery scenarios Troubleshoot Replication errors Maintain backup policies and standards Maintain all equipment for backup environment to include servers, disk, and tape storage devices Performs continuous research and audits to ensure continuous and high levels of performance, security and availability of network and operating systems and peripheral devices. Vendor management Provide all tier operational support of storage environments, maintaining ownership and a deep technical knowledge Able to troubleshoot complex storage problems and provide cost effective, operationally supportable solutions that meet complex customer requirements and SLAs. Storage allocation and de-allocation and expansion Good understanding of storage and SAN switches Must have detailed knowledge of RAID, SCSI, SAN, and NAS. Experience with iSCSI is a plus. Ability to adopt new storage and backup activities and capacity planning Show more Show less

Job Title: Global Cloud Senior Administrator The Global Cloud Senior Administrator is responsible for the day-to-day oversight of the Baker & Taylor Microsoft Azure cloud environments. This includes provisioning, configuring, monitoring, and maintaining various Azure services and resources to ensure the smooth operation of cloud-based solutions. The role requires deep expertise in Azure Cloud security, scalability, cost optimization, and managing user access to protect data and comply with regulations. Key responsibilities include managing storage, implementing security controls, monitoring resource usage, maintaining user accounts, and ensuring data backups are properly configured. Key Roles and Responsibilities: Resource Management : Provisioning, managing, and monitoring Azure resources, including virtual machines, storage accounts, VNETs, databases. Storage Implementation : Implementing and managing storage solutions, including data redundancy, archiving, and backup strategies. PaaS Experience : Working with Web Apps, Functions, API Management (APIM), and Secure Endpoints. Security Management : Enforcing NSG security policies, managing user access controls, and monitoring for security threats. Monitoring and Logging : Using Azure Monitor, analyzing logs, and setting up alerts for critical events. Cost Optimization : Reviewing and optimizing cloud resource usage to reduce costs. User Role Management : Assigning Azure roles and managing user permissions within Identity and Access Management (IAM). Networking Configuration : Designing and managing virtual networks, subnets, and security groups. Backup and Recovery : Creating backup strategies, testing recovery, ensuring data availability. (Veeam experience is a plus.) Compliance Management : Ensuring compliance with relevant regulations and standards. Automation : Writing scripts with Azure PowerShell or Azure CLI to automate tasks. EOL Planning : Tracking resource life cycles to manage replacements before end-of-life. Troubleshooting and Optimization : Diagnosing and resolving cloud infrastructure issues; performance tuning. Required Technical Skills: Expertise in Azure CLI and PowerShell Experience with Azure Web Apps, Functions, APIM, Secure Endpoints Expertise in Azure RBAC and Key Vault Deep understanding of Azure services and architecture Solid cloud networking knowledge (UDRs, Peering, Load Balancers) Strong understanding of security best practices and identity management Familiarity with Azure Monitor and cloud logging tools Understanding of Infrastructure as Code (IaC) principles Qualifications: Education : Bachelor’s degree in Computer Science, IT, or a related field Experience : Typically 7+ years in cloud infrastructure roles Preferred Cloud Platforms and Tools: Strong experience with Microsoft Azure Experience with AWS or Google Cloud is beneficial Certifications preferred : Microsoft Azure Solutions Architect Expert AWS Certified Solutions Architect Proficiency with tools such as: Terraform , Kubernetes , Docker Cloud-native services (e.g., EC2, S3, Lambda, Azure Functions, GKE) Networking (VNETs, DNS, VPNs, Load Balancers) DevOps and Automation: Experience with CI/CD pipelines Infrastructure automation and configuration tools: Ansible , Chef , Puppet Scripting experience in Bash , Python , etc. Additional Skills: Strong customer support experience in a cloud operations role Excellent communication skills , able to explain technical issues to non-technical stakeholders Incident management experience (outages, escalations) Problem-solving and analytical skills Adaptability to new cloud technologies and environments Strong collaboration skills across teams Experience with cloud security tools Knowledge of ITIL or similar IT service management frameworks Show more Show less

About The Role Role Overview The VMware, HyperV, HCI, UCS, Storage, and Backup Solution Architect is a pivotal role within an organization, responsible for designing and implementing robust, scalable, and efficient virtualization and storage solutions. This individual will work closely with various departments to ensure that the IT infrastructure aligns with the business objectives, offers high availability, and is secure and cost-effective. ? Key Responsibilities: Solution Design and Implementation Design and deploy VMware, HyperV, HCI, and UCS solutions to meet the organization’s needs. Design, planning and implementation experience with All Windows and Linux Servers and Applications. Architect and integrate storage and backup solutions to ensure data protection and disaster recovery. Develop and maintain detailed design and configuration documentation for all deployment solutions. Evaluate and recommend new technologies to improve the current infrastructure. Collaboration and Support Collaborate with IT and business units to understand requirements and translate them into technical solutions. Provide technical guidance and mentoring to IT staff and other team members. Work with vendors and service providers to procure and implement necessary hardware and software. Support and troubleshoot the virtualization and storage environments, ensuring minimal downtime and optimal performance. ? Project Management Lead and manage infrastructure projects from inception to completion. Develop project plans, timelines, and resource allocation to ensure successful project delivery. Ensure that all projects adhere to best practices and regulatory requirements. ? Required Skills and Qualifications: Technical Expertise Extensive experience with VMware vSphere, vCenter, ESXi, and Horizon View. Proficient in designing, planning, and implementing VMware and VDI solutions, with extensive knowledge of virtualization sizing. Specialized in vSphere Products including vCenter, ESXi, SRM, vSAN, VDI, Horizon View, App Volume, DEM, FsLogix Concept, vROPS, Loginsight, ControlUp, and Skyline. Expert in creating various types of Virtual Machines (VMs) and handling VM and RDM mapping, with the capability to enable ODC-based VDI pools. Experienced in enabling LUN mapping to ESXi hosts and knowledgeable about kernel processes. Able to create and manage VMs, templates, High Availability (HA), Fault Tolerance (FT), Distributed Resource Scheduler (DRS), Physical to Virtual (P2V), and Virtual to Virtual (V2V) converters. Proficient in security hardening and monitoring the vSphere environment, as well as upgrading vSphere infrastructure. ? Zoning and LUN Sharing, LUN Allocation and Decommission, Hosts Groups Remediation, Removing Zones Proficiency with Microsoft HyperV and related technologies. Hands-on experience with Hyper-Converged Infrastructure (HCI) solutions, such as Nutanix or VMware vSAN. Strong knowledge of Cisco UCS (Unified Computing System) configuration and management. In-depth understanding of storage solutions such as RAID, SAN, NAS, ISCSI, FCOE and DAS. Working knowledge on different storage like VMAX, VNX, EMC, HP, Netapp, Hitachi, DELL. Proficiency in backup and recovery solutions, including Veritas, CommVault, Veeam or similar software.

Role & responsibilities Job Description :Zerto Backup Level : SPE Engineer will be part of a 24/7 IT backup operations team and will be directly responsible for Backup related processes. The position involves taking a leadership role with customer teams and internal teams to resolve problems, maintain managed Zerto operations and, when necessary, to return systems to operational status. The job also involves leading communication between technical teams, customer and internal organization to fulfill customer needs and accomplish customer satisfaction. Job specific responsibilities include maintaining complex Backup Solutions which may involve Virtual libraries, Disk to Disk Backup systems, physical Tape Libraries, OS, Backup Software, Switch, SAN or Library components. Supporting and troubleshooting backup, recovery and archiving in a large, complex and widely distributed environment. Analyzing daily backup failures, identifying root cause and resolving issues systematically to bring Backup success rate close to 100% Provide status and progress reports for backup environment related activities and tasks on regular/periodic basis. Plan and implement best practices for backup solutions. Proactive measures to ensure adequate storage capacity is available. Create and update documentation for backup procedures, solutions, licensing and applicable project artifacts. Perform configuration changes as per design and build. Capability to upgrade backup software across different versions and regular patching in backup environment. Experience : Required: Professional degree or equivalent experience and 5+ years related IT experience. Hands on experience, at least 5+ years, in Operations and Support on Backup applications: Zerto. Familiarity with other back up solutions like Veeam, Data Protector, Commvault, NetBackup. Aptitude towards problem solving and troubleshooting skills on Tape Libraries, Library Management software, SAN connectivity, backup software etc., including log analysis. General knowledge of networking concepts and iSCSI protocol. Backup failures, resolving them in collaboration with Commvault support. Understanding of engaging OEM support and escalation on Zerto, Veeam, Data Protector, Commvault issues. Must Have At least 05 years of Enterprise Backup Zerto troubleshooting or Administration experience Network fundamental Concepts of Enterprise Backup solution: Job scheduling, automation, reporting, Backup Performance, Basic Backup failure troubleshooting. Understanding of Tape rotation and Tape management on Physical Tap Libraries in Backup environment. D2d and/or Physical Library Backup Products StoreOnce, MSL Tape Libraries or equivalent. At least one Operating system Preferable: Knowledge of Remote Support and Remote monitoring processes and concepts Tools Knowledge on Service Now ITIL Certified. Certifications: Ideal candidate will be trained & certified in Zerto or any Enterprise Backup application. Technical Skills: S/he will demonstrate an in depth understanding of several products in more than one functional area involving usage, configuration, and interaction with other products. S/he must possess a balance of very well developed troubleshooting, technical communication and written skills along with extensive product knowledge and skills. Candidate should have excellent technical communication skills both verbal and written. Interpersonal Skills: Self-Starter - Takes independent action to identify and solve problems. Seeks out relevant information needed to make decisions. Gets involved with new initiatives. Exceptional Customer service skills, mindset & attitude . Be professional in all modes of interaction with our internal & external customers. Success/Achievement Orientation - Delivers quality results consistently. Targets, achieves (or exceeds) measurable results. Sets challenging goals, focuses on critical priorities, and is accountable. Problem Solving - Recognizes problems and responds with a systematic assessment that identifies and addresses cause of issue. Practical, realistic, and resourceful. Innovative - Builds and improves key business processes that enhance the effectiveness of co. Generates new ideas, challenges the status quo, and solves problems creatively. The candidate must collaborate with other teams and individuals within the organization Be capable of making well founded decisions in high pressure situations & exercising diplomacy when operating in politically charged environments. Actively listen and confirm problem details showing empathy for urgent situations Utilize effective negotiation skills which will lead to satisfactory issue resolutions.

IT Support Engineer -Hyderabad - Work from office Address: Sy.Nos.101/2, Genome Valley Lalgadi Malakpet,Ranga Reddy District, Shameerpet, Telangana 500101 Job Description: Oversee IT infrastructure and support at Hyderabad facility ensuring the effective operation and maintenance of all IT systems and services. Provide technical support to end-users via service desk portal, email, phone, and in-person. Install, configure, and maintain desktop and laptop systems, printers, and other IT equipment. First level troubleshooting of software, hardware, and network issues and escalate as needed. Experience working on Dell servers and storage systems, Veeam Backup & Tape library, Fortinet Firewalls, Switches & APs, Service Now ticketing system etc. Perform routine maintenance and updates on systems to ensure security and performance. Assist with IT asset management, including inventory and lifecycle tracking. Maintain documentation of systems, procedures, and user support logs as per IT and regulatory requirements. Ensure security best practices and compliance with company policies. Provide support during system upgrades, migrations, and deployments. Preferred to have prior experience in working with Pharma/CRO/Life Science companies Any other IT Support jobs/tasks assigning by reporting manager/Supervisor. Skills and Qualifications: Bachelors degree in information technology, Computer Science, or IT related field. Minimum of 3-6 years of experience IT support. ******************************************************************************************* If interested with this opportunity, Kindly - do share your updated Resume along with below required details to devaraj.v@valuepointsystems.com OR WhatsApp to 8867682884 Notice Period: Total Experience: Relevant Experience: Current Location: Preferred Location: Current CTC: Expected CTC:

Dear Candidate, We are seeking a skilled Enterprise Support Specialist to join our team. The ideal candidate will be responsible for providing high-quality technical support to enterprise clients, ensuring their systems run smoothly and efficiently. You will be the primary point of contact for resolving technical issues, implementing solutions, and offering ongoing assistance to help our clients achieve their business objectives. Role & Responsibilities: Technical Support : Provide troubleshooting and technical support for enterprise clients, diagnosing and resolving issues related to software, hardware, and networking. Incident & Problem Management : Manage incidents, problems, and service requests, ensuring timely resolution in line with SLAs (Service Level Agreements). System Monitoring : Monitor client systems to ensure smooth operation, identifying potential issues before they impact business processes. Client Communication : Act as the primary liaison between clients and internal teams, communicating technical issues, updates, and solutions effectively. Documentation & Reporting : Maintain detailed records of support activities, including issues, resolutions, and system changes. Provide regular reports on system performance and incidents. System Updates & Configuration : Assist in the deployment, configuration, and maintenance of enterprise software solutions, ensuring they meet client needs. Collaboration with Internal Teams : Work closely with development, operations, and product teams to address client concerns and escalate issues when necessary. Required Skills & Qualifications: Technical Support Expertise : Proven experience in enterprise-level technical support, troubleshooting software, hardware, and network-related issues. Systems & Networking Knowledge : Strong understanding of enterprise IT infrastructure, including server management, cloud solutions, networking, and system configurations. Ticketing Systems : Experience with issue tracking and ticketing systems like JIRA , ServiceNow , or Zendesk . Client-Focused : Strong customer service skills, with a focus on providing exceptional support to enterprise clients. Problem-Solving : Excellent analytical and troubleshooting skills to resolve complex technical issues quickly and efficiently. Documentation & Reporting : Strong documentation skills, with the ability to create clear reports and guides for both clients and internal teams. Software Solutions : Familiarity with enterprise software and systems such as ERP , CRM , database management systems , and cloud platforms . Soft Skills: Strong problem-solving and analytical skills. Excellent communication skills to work with cross-functional teams. Ability to work independently and as part of a team. Detail-oriented with a focus on delivering high-quality solutions Note: If you are interested, please share your updated resume and suggest the best number & time to connect with you. If your resume is shortlisted, one of the HR from my team will contact you as soon as possible. Kandi Srinivasa Reddy Delivery Manager Integra Technologies

Job Description: Role: IT Project Delivery EngineerExperience Required: 5–6 years (Level 3+ experience)Qualification: MCA/ B.Tech/ B.E/BCALocation: Udaipur (Relocation: Candidate must be willing to relocate to Udaipur, Rajasthan)Salary: 8 to 14 LPANotice Period: 15 days or less We are seeking a skilled IT Project Delivery Engineer to join our team. The ideal candidate will possess a deep understanding of delivering IT implementation and migration projects, focusing on key technologies. As part of our IT team, you will be responsible for ensuring the successful setup, implementation, and migration of systems in the following areas: Technical Skills:Lead implementation and migration projects across various platforms and technologies.Deploy and configure Microsoft Server Technologies (including Server 2016, 2019, 2022).Set up, manage and optimise VMware ESXi and Hyper-V environmentsConfigure and Administer MS 365 Platforms, including SharePoint, OneDrive, and MS Teams.Lead and carry out migration projects, including email, Data and Microsoft server migrations.Carry out P2V and V2V MS Server Migration.Implement Veeam Backup & Replication Technologies for data protection.Configure and maintain Network Firewalls, including Fortigate, Draytek, and Unifi Ubiquiti. Role & responsibilitiesStrong technical expertise in setting up and migrating Microsoft technologies and cloud platforms.Hands-on experience with VMWare ESXi, Hyper-V, and Network Firewall solutions and MS36 suiteSolid understanding of backup technologies, specifically Veeam.Strong problem-solving skills and attention to detail.Excellent communication skills and the ability to work well within a team. Ability to manage multiple projects simultaneously while meeting deadlines. Proven experience in delivering IT implementation and migration projects. Desirable Skills:Certifications in relevant technologies (Microsoft, VMWare, Veeam, etc.). Knowledge of ITIL or other project management methodologies.Experience with cloud-based migrations and infrastructure setup. Job Nature: Full Time

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Veritas NetBackup Administration Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Expand upon this role by providing technical support and troubleshooting for clients, ensuring seamless system functionality. Roles & Responsibilities: Expected to be an SME. Collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Ensure effective communication between teams for seamless operations. Implement best practices for system maintenance and troubleshooting. Conduct regular training sessions for team members to enhance skills. Professional & Technical Skills: Must To Have Skills:Proficiency in Veritas NetBackup Administration. Strong understanding of backup and recovery processes. Experience in managing large-scale backup solutions. Knowledge of disaster recovery strategies. Hands-on experience in troubleshooting backup failures. Additional Information: The candidate should have a minimum of 5 years of experience in Veritas NetBackup Administration. This position is based at our Bengaluru office. A 15 years full-time education is required. Qualifications 15 years full time education

Role Network/Infrastructure Lead Responsibilities Design, deployment, and support for storage, backup, and networking devices/systems Investigate network issues and bring to resolution within stated SLA parameters Provide root cause analysis to support team & customers upon request Responsible for planning, implementing, and supporting changes to various infrastructure systems Review and assist with backup recovery planning & testing Collaboration with various teams supporting complex environments to troubleshoot issues Escalation point for support engineers Interact with hardware and software vendors to ensure timely resolution of issues Periodic recommendations to clients to optimize performance, availability, and resource cosumption Participate in training and mentoring of junior team members Developing and maintaining systems architecture & common procedure documentation Required Skills: EducationAssociates or Bachelors degree in IT, Computer Science, or related field and/or equivalent work experience CompTIA A, CompTIA Network certifications 5 plus years of experience in administration, support, design, and implementation of: Network infrastructure Experience with Routing (BGP, RIPv2, OSPF, EIGRP) Experience with Switching (VLANs, Capacity Planning) Experience with WAN (MPLS, VPN) Familiarity with VOIP & Wireless Deployments 2-5 Years Of Support-level Experience With SAN technologies such as EMC, Nimble, NetApp, and HPE Backup technologies such as Veeam, Barracuda, eVault, Veritas, BackupExec, and Commvault VMware virtualization technology Excellent analytical, troubleshooting and problem-solving skills Excellent written and oral communications skills Experience with service delivery in a 24 x 7 x 365 environment Self-starter who can work effectively independently as well as in cross functional team environments Nice to Have Skills Experience with AWS Route 53, Azure Traffic Manager and Global availability strategies Experience with Azure ExpressRoute and/or AWS Direct Connect Infosec experience Cisco or related network certifications VMware certifications ITIL v4 certification Mandatory Skills Network infrastructure SAN technologies such as EMC, Nimble, NetApp, and HPE CompTIA A CompTIA Network certifications Routing Switching

Skills: Veeam Backup & Replication, Commvault, NetBackup, EMC Networker, Dell EMC, HPE -3PAR, Storage Area Network (SAN), Backup Solutions, Responsibilities (includes All Tasks) Manage and maintain backup systems using Commvault and Networker.Implement, monitor, and optimize backup processes to ensure data integrity and recovery readiness.Conduct regular backups, restore testing, and disaster recovery planning.Design, implement, and manage storage solutions using EMC storage systems.Perform capacity planning, performance tuning, and system upgrades for storage environments.Proficient in working Experience storage (SAN/NAS) and SAN switches, LUN Provision, and reporting (DELL EMC Unity, Dell EMC Data Domain, HPE-3PAR,)Experience in Virtualization technologies mainly in to VMware and HCI platforms like Dell VxRail, VCF, SRM, vRealize Suite, Workspace ONE/Air watch MDM including hands-on implementation.Manage and maintain VMware Horizon, Active Directory and Exchange environments.Oversee and troubleshoot issues with VMware AirWatch and ManageEngine components like ADManager, ADSelf Service etc.Document backup and storage processes, system configurations, and recovery procedures.Ensure adherence to organizational policies, security standards, and compliance requirements.Work closely with IT, network, and application teams to ensure seamless integration of backup and storage solutions.Provide technical support and training to team members and end-users as needed.Experience in Planning, conducting, and supporting ESXi version upgrades and migrations from legacy system to latest version.In-depth capability and understanding of Datacenter and Virtualization technologies and their application.Experience in analyzing Client infrastructure to ensure that the infrastructure is ready for the Datacenter and Virtualization. Technical Skills /Competencies MANDATORY Experience in backup technologies Commvault, EMC Networker, Veeam, etc.Experience storage (SAN/NAS) and SAN switches, LUN Provision (DELL EMC Unity, Dell EMC Data Domain, HPE-3PAR)Experience in VDI platform like VMware HorizonExperience in Active Directory & Microsoft ExchangeStrong understanding of ITIL Processes Soft Skills MANDATORY Good Communication Problem Solving Flexibility Dedicated

The Systems & Data Center Engineer is responsible for defining, planning and executing infrastructure build and migration tasks across on-premises data centers and virtualized environments. This includes physical server setup, virtualization tasks, OS provisioning, platform refreshes, system hardening, documentation, and collaboration with cross-functional teams. This role supports critical I&O projects such as data center refresh, consolidation, system migrations, disaster recovery and server lifecycle upgrades Key Responsibilities Define, plan and execute various data center projects Refresh and migration activities (physical & virtual) Provision and configure Windows/Linux servers on VMware Manage disk partitioning, RAID configurations Execute rehosting, rebuilding or replatforming of legacy systems to new platforms. Perform OS upgrades, patching, and system readiness checks Disaster Recovery Build & Test Disaster Recovery Plans. Plan and conduct failover/failback Map dependencies across infrastructure platforms Identify platform gaps affecting availability and implement fixes Platform Support & Configuration Configure services like DNS, DHCP, NPT, static IP’s, hostname conventions, ..etc Patching, OS upgrades and platform lifecycle updates Apply Servers hardening rules as per CIS or other security standards Support systems integration with backup, monitoring and management tools like veeam, sccm, …etc) Implement standard images or gold templates. Coordinate facilities, power, cooling and cabling needs Required Skills Hands-on experience with VMware vSphere Strong knowledge of Windows Server and Linux systems Strong knowledge in setting up, configuration and operation of Citrix environments Good understanding of IP networking, subnets, VLANs Familiar with remote management tools Experience with Veeam Backup & Replication + Orchestrator Familiarity with VMware SRM and replication strategies Scripting for automation (PowerShell or Python) Basic knowledge of Azure VM provisioning and sizing Show more Show less

JD Summary The Server and VMware L3 Engineer is responsible for the design, implementation, management, and troubleshooting of the server infrastructure and VMware virtualization environment. This role requires advanced expertise in server management, virtualization technologies, and a strong focus on maintaining high availability, security, and performance of the infrastructure Key Responsibilities Server Management Design, configure, and maintain physical and virtual server environments.Perform server installations, upgrades, and patches.Monitor server performance, troubleshoot issues, and optimize performance.Configuration and troubleshooting in AD, DNS and DHCPConfiguration and troubleshooting in windows clustering and high availabilityPlan and execute windows upgrades and migrations.VMware AdministrationDesign, implement, and manage VMware vSphere environments.Perform advanced troubleshooting and resolve complex VMware issues.Plan and execute VMware upgrades and migrations.Reviewing VMWare ESXi server performanceVerifying VMWare ESXi server configurationConfiguring VMWare ESXi for High AvailabilityInfrastructure Design and ImplementationDevelop and implement server and virtualization infrastructure strategies.Create and maintain detailed documentation of the server and VMware environment.Evaluate and recommend new technologies to improve infrastructure performance and reliability.Security and ComplianceImplement and manage security policies and procedures for server and virtualization environments.Conduct regular security assessments and vulnerability scans.Ensure compliance with industry standards and regulations.Backup and Disaster RecoveryDesign and manage backup and disaster recovery solutions for server and virtualization environments.Perform regular backup tests and ensure data integrity and availability.Automation and ScriptingDevelop and maintain scripts for automating server and VMware tasks (e.g., PowerShell, vSphere PowerCLI).Implement automation solutions to streamline operations and improve efficiency.Continual Service Improvement Planning and executionsMonitoring and ReportingImplement monitoring solutions to proactively identify and resolve issues.Generate regular reports on infrastructure performance, capacity, and security.Preparation of RCA for Major IncidentsPreparing, maintaining and updating of SOP and KB ArticlesRepeated Incident / Alert Analysis Drive the Incident / Problem / Change management with help of teamMaintaining and updating of Infra AS IS / Infra DocumentsMentoring and SupportProvide technical guidance and mentorship to junior engineers (L1/L2).Assist with training and knowledge sharing within the team.Project ManagementLead and participate in infrastructure-related projects, ensuring timely and successful completion.Coordinate with stakeholders to gather requirements and provide regular project updates. Qualifications Education Bachelor's degree in Technology or a related field. Relevant certifications (e.g., VCP, VCAP, MCSE, etc.), but this is not mandatory criteria. Experience Minimum of 8-10 years of experience in server administration and VMware virtualization at an advanced level.Technical SkillsExpertise in VMware vSphere, vCenter, and related technologies.Expertise AD, DNS and DHCPStrong knowledge of Windows and ESXi server administration.Experience with SAN/NAS storage solutions and their integration with VMware.Proficiency with backup and disaster recovery solutions (e.g., Veeam, Veritas).Familiarity with cloud platforms (e.g., AWS, Azure) and hybrid cloud environments.Knowledge of scripting and automation skills (e.g., PowerShell, PowerCLI).Expertise in windows clusteringITSM tools hands on for processes of Incident / Problem / Change managementDatacenter process knowledgeKnowledge of Service improvement PlanPerformance tuning implementation suggested by OEM or product vendorVMware and Hyper-V Hotfix installationPlanning and execution of DR Drills based on availability of DR setup and recovery proceduresKnowledge of Service improvement PlanSoft SkillsExcellent problem-solving and analytical skills.Strong communication and interpersonal skills.Ability to work independently and as part of a team.Detail-oriented and organized. Working Conditions May require occasional on-call support and availability outside of regular business hours.May involve lifting and transporting server and network equipment. WORK LOCATION Noida (Client premises)

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Are you ready to embark on a technical adventure and become a hero to our external and internal users? As Technical Support at Kyndryl, you'll be part of an elite team that provides exceptional technical assistance, enabling our clients to achieve their desired business outcomes. You'll be a troubleshooter extraordinaire, diagnosing and repairing complex equipment, software, and systems with ease. Nothing will be too challenging for you to solve as you respond to escalated issues, report critical design flaws, reliability and maintenance problems, and bugs. You'll be the go-to person for our customers who require assistance with highly technical or sophisticated products, as well as for customer installations and training. With your passion for technology, you'll provide world-class support that exceeds customer expectations. As Technical Support, you'll perform varying degrees of problem determination and resolution of desktop hardware and software issues using your technical expertise and available resources to ensure that our customers' issues are resolved efficiently and effectively. You'll also have the opportunity to perform installs, moves, adds, and changes (IMAC) activities, as well as data backup and restore on certain accounts for clients, ensuring that all related administrative duties are completed within Service Level Agreement objectives. You will develop a deep understanding of the local and regional infrastructure, as well as key contacts in other competencies, which will enable you to ensure that the proper team is aware of – and taking action on the problem. If you're a technical wizard, a customer service superstar, and have an unquenchable thirst for knowledge, we want you to join our team. Your Future at Kyndryl Imagine being part of a dynamic team that values your growth and development. As Technical Support at Kyndryl, you'll receive an extensive and diverse set of technical trainings, including cloud technology, and free certifications to enhance your skills and expertise. You'll have the opportunity to pursue a career in advanced technical roles and beyond – taking your future to the next level. With Kyndryl, the sky's the limit. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Expertise: Having 10 + yeast exp in GI Storage and Strong knowledge of NetApp FAS / AFF Series design and implementation Strong knowledge of Pure Storage XL/C/E Series design and implementation Strong knowledge of EMC Isilon design and implementation Strong knowledge of CISCO & Brocade SAN switches, including design, implementation, zoning, and troubleshooting Experience with server virtualization (preferably VMware) Strong analytical and troubleshooting skills Self-motivated and able to identify and complete necessary tasks independently Broad IT knowledge and understanding of complex system interrelationships Thorough understanding of supported technology products Familiarity with ITIL processes and ITSM ticketing systems Ability to learn quickly and provide deep technical support across multiple technologies Ability to work effectively in a diverse, international team Strong knowledge of storage technologies and protocols (SAN, NAS, DAS, iSCSI, Fibre Channel, etc.) Experience with backup and recovery solutions such as Veeam, Commvault, or Veritas NetBackup Experience with cloud storage solutions such as AWS S3/EC2, Azure Blob, etc. Expertise in Infrastructure as Code (IaC) tools such as Terraform, Ansible, or CloudFormation for automation Proficiency in scripting languages like Python, PowerShell, Bash, or Perl for automation and system integration Proficiency with monitoring tools such as Icinga, Grafana, ELK, or others Strong knowledge of data replication, archiving, and disaster recovery concepts Knowledge of security practices and compliance requirements related to storage and backup systems Proficiency in storage performance monitoring and optimization Excellent problem-solving and troubleshooting abilities Strong communication and collaboration skills Minimum of 10 years of experience in IT infrastructure within a large enterprise environment (10,000+ users and 2,500+ servers) Ability to multitask and meet project deadlines with minimal supervision Working knowledge of operating systems including Windows, RHEL, and AIX Excellent verbal and written English communication skills Required Certifications: NetApp Pure Storage Dell EMC Brocade or Cisco Cloud (AWS, Azure, etc.) Optional Certifications: Linux and Windows certifications Ansible, Terraform, or CloudFormation certification Scripting certifications (Python, PowerShell, Bash, or Perl) Preferred Technical and Professional Expertise: Having 10 -15 years exp in storageAct as a senior engineer supporting global NAS/SAN operations for NetApp, Isilon, and Pure Storage arrays Lead implementation efforts including installation, configuration, migration, and go-live of storage arrays Perform SAN & NAS storage firmware upgrades across multiple customer environments Manage Clustered Data ONTAP operations Utilize tools such as ActiveIQ, Pure1, and EMC toolsets proficiently Monitor and manage storage performance effectively Manage features such as Snapshot, SnapMirror, SnapVault, SnapRestore, Vol Copy, NDMP copy, deduplication, etc. Handle Pure replication and SyncIQ operations Perform advanced data recovery techniques Create change requests and participate in CAB meetings Develop SOPs for L1 and L2 storage support teams; provide operational assistance Troubleshoot and coordinate hardware issues Prepare Root Cause Analysis (RCA) reports for P1 and P2 incidents Mentor and train new team members; support knowledge sharing Participate in problem management and raise Problem (PB) tickets for recurring issues Willingness to work in a 24/7 support environment Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

System Administrator Brennan. Where true performance thrives. At Brennan, we believe that how technology is delivered is every bit as important as what the technology is. We focus on creating real and relevant value for customers with solutions that fit their specific needs and always reflect their true interests. It’s a claim backed by our True Performance System - a way of working engineered to get us closer, and deliver better, for our customers and their actual experience of technology. Why join Brennan True performance for our customers starts with a true belief in our people. It’s why we’ve structured our business to help our teams, and their talents, shine bright. It's why we’ve created a workplace where people of all backgrounds, beliefs and experiences are welcomed and empowered. And it’s why we’ve built an organisation where real innovation makes a genuine impact and generates true rewards for our team members. True rewards In addition to competitive remuneration, Brennan offers extensive benefits, including: Training and certification bonuses Culture Awards that recognise excellence Brennan Daredevils - our annual, all-expenses paid trip awarded to our top performers and outstanding contributors Vibrant, fun social activities Discounted hardware and software An environment that embraces learning and development The Role To provide 1st, 2nd or 3rd level technical support to Brennan IT clients, engineers and staff, 1st level monitoring and technical support to Brennan IT clients and staff. To coordinate, collaborate and escalate incidents within stipulated timelines, maintain existing cloud/infrastructure services and ensure that environment runs in an optimal way. and Continuously Improve the Efficiency and Excellence of Service Delivery as Measured by Client facing Surveys and Ratings in every department you are part of. 2-5 yrs minimum experience in Windows Server Administration / System Administration / Wintel Administration / Hyper V Administration / IT Technical Support role/ for international clients, preferably in Managed Services IT provider / IT Companies. Role Responsibilities Maintaining/contributing to KMS for client and internal team, for both technical & processesServer monitoring using SCOM, N-ABLE, Logic Monitor, Basic Intune / SCCM configurationsUnderstanding of O365, Mimecast, Intune, Azure integrationVendor Management (hardware and Software vendors - HP, Dell, MS, VM, Citrix and others)Storage understanding NAS, SAN e.g., data domain, IBM, Netapp, Hitachi, Fujitsu, HP 3parAdministration of Windows Server, groups, group policies, DNS, DHCPUnderstanding of backups, replications for Veeam, Symantec, Zetro, CommvaultOn premises backup alert management, monitoring and restorationSSL certificate renewal and installation on various roles (IIS, ADFS, ADC-Netscaler, Apache, SQL Reporting Services, WAS, Load Balancers)Smooth and timely customer engagementDisk, CPU, Snapshot management provisioningMonitor, manage experience with ESXI/Hyper-V hosts, Nutanix, Dell, HP SimpliVityManage understand Failover Cluster, NLBCitrix/RDS/WVD knowledge with application publishing, upgrading, managing securelyManage windows update compliance.Antivirus Management, Sophos, Defender.Patching ESXi hosts and vCenter updatesKnowledge of vulnerability management and critical remediationChange management, performing RCA and able to clearly articulate the actions/outcomes Key Competencies and Qualifications required Knowledge of as many more technologies like VMware, Windows Hypervisors, Azure Administrations, O365, Mimecast, SQL Administration, Windows Administration.Should have experience in VM Deployment, VM Migration, managing host clustersExtremely high-level attention to detail with methodical troubleshooting processGood verbal and written communication skillsMust have knowledge of Storage technologies like HP, IBM, Dell, Cisco servers, O365, Azure Administration)Proactive vs Reactive approachITIL Service Management Foundation accreditation Essential Skills Windows Server including 2016/2019, DNS, DHCP, Group PolicyActive Directory 2012 and aboveVMware / Virtualization (Hyper - V, VMware)O365, Azure Administration Desired Skills Exposure to Backup tools like Veeam/Commvault/Backup execWindows Administration certifications 2012 and aboveExposure to SAN /NASMS Azure and Office 365 AdministrationSymantec Endpoint or McAfee or Sophos or Sentinel One or CrowdStrikeExposure to Blade servers and configurationsITIL Foundation and ServiceNow ITSM tool Brennan is an equal opportunity employer

Cloud Engineer L1 Brennan. Where true performance thrives. At Brennan, we believe that how technology is delivered is every bit as important as what the technology is. We focus on creating real and relevant value for customers with solutions that fit their specific needs and always reflect their true interests. It’s a claim backed by our True Performance System - a way of working engineered to get us closer, and deliver better, for our customers and their actual experience of technology. Why join Brennan True performance for our customers starts with a true belief in our people. It’s why we’ve structured our business to help our teams, and their talents, shine bright. It's why we’ve created a workplace where people of all backgrounds, beliefs and experiences are welcomed and empowered. And it’s why we’ve built an organisation where real innovation makes a genuine impact and generates true rewards for our team members. True rewards In addition to competitive remuneration, Brennan offers extensive benefits, including: Training and certification bonuses Culture Awards that recognise excellence Brennan Daredevils - our annual, all-expenses paid trip awarded to our top performers and outstanding contributors Vibrant, fun social activities.An environment that embraces learning and development The Role The role of Cloud Engineer is an engineering and enabling role. It looks at current operational practices, develops and enhances existing practices for both BAU and Projects for the Cloud Platform. The Cloud Engineer works within the team of skilled Cloud Services engineers to implement new services, maintain existing services, and ensure that the environment runs optimally and efficiently Role Responsibilities Maintain and support existing services;Upgrade existing implementations;Ensure timely resolution of tickets raised by level 1/2Monitoring and escalating the errors to relevant levelsMigration of VM’s from On-Premise to CloudEngage with the client for smooth and timely deliveryMonitor ESXi health promptly and isolation of performance issuesMaintain the performance level and upkeep of the cloud infra.Timely restoration of client data24x7 support, with rotational weekend work.Working within the team to develop processes to enable Automation, Orchestration, and Enhance existing services;Deployment of new VMs and backup as per the client requirementsFollow ITIL process and ensure infrastructure systems are up to date.Be the communication bridge between and Level1 and the cloud engineering teams. Key Competencies To succeed in this role, you will have the following experience and competencies. Essential Must have 5-9 years of experience in VMware and virtualization/ESXI. This role requires the following Competencies and Experience; Excellent knowledge of VMware’s HypervisorShould have experience in VM Deployment, VMigration, vSphereExtremely high-level attention to detail with the methodical troubleshooting processIndependent time management skillsGood verbal and written communication skillsIndustry-based certification including VCP 6 or aboveHardware knowledge on HP, Cisco serversOpen to work in 24*5 shift environment Desirable The following Competencies and Experience would be an advantage in this role; Knowledge of Veeam backup and replicationKnowledge of Cisco UCS OR HP Blade Server G9/10Exp. in working with cross-cultural teamsExperience in Commvault backupVCP 6.5 Certification Brennan is an equal opportunity employer.

Direct link to apply : https://jobs.lever.co/pythian/99d49cf3-7376-4b1a-91af-9ad7569d011c Role & responsibilities Storage Configure and manage enterprise-class storage solutions, NetApp ONTAP clusters, DELL EMC VNX, VNXe, and Unity300. Advanced working knowledge of FC SANs and associated components, including FC network, FC switches, and proficient in FC switch configuration and upgrades. Perform zoning and masking at the storage and Fiber switch level and configure hosts with redundant paths. Good knowledge of Storage Pools, RAID groups, LUN masking, checkpoints and quotas. Backup Configure, upgrade, and set up master servers, backup gateways, backup proxies, and clients for Veeam Backup and Replication. Set up and administer backup repositories along with backend NAS storage solutions like Data Domains and QNAPs. Manage Virtual Machine, filer, and database backup jobs in different backup products. Diagnose and fix issues related to backup and restore, such as failures in backup jobs. Preferred candidate profile 5-8 years of overall experience In-depth knowledge of the NetApp ONTAP clusters, DELL EMC storage systems, Data Domains, and QNAPs. Strong knowledge of Veeam Backup and Replication solutions. Certification in NetApp ONTAP, EMC Storage, or Veeam Backup and Replication would be a plus. 24/7 - Rotational Shift