Job
Description
IT Support Engineer -Hyderabad - Work from office Address: Sy.Nos.101/2, Genome Valley Lalgadi Malakpet,Ranga Reddy District, Shameerpet, Telangana 500101 Job Description: Oversee IT infrastructure and support at Hyderabad facility ensuring the effective operation and maintenance of all IT systems and services. Provide technical support to end-users via service desk portal, email, phone, and in-person. Install, configure, and maintain desktop and laptop systems, printers, and other IT equipment. First level troubleshooting of software, hardware, and network issues and escalate as needed. Experience working on Dell servers and storage systems, Veeam Backup & Tape library, Fortinet Firewalls, Switches & APs, Service Now ticketing system etc. Perform routine maintenance and updates on systems to ensure security and performance. Assist with IT asset management, including inventory and lifecycle tracking. Maintain documentation of systems, procedures, and user support logs as per IT and regulatory requirements. Ensure security best practices and compliance with company policies. Provide support during system upgrades, migrations, and deployments. Preferred to have prior experience in working with Pharma/CRO/Life Science companies Any other IT Support jobs/tasks assigning by reporting manager/Supervisor. Skills and Qualifications: Bachelors degree in information technology, Computer Science, or IT related field. Minimum of 3-6 years of experience IT support. ******************************************************************************************* If interested with this opportunity, Kindly - do share your updated Resume along with below required details to devaraj.v@valuepointsystems.com OR WhatsApp to 8867682884 Notice Period: Total Experience: Relevant Experience: Current Location: Preferred Location: Current CTC: Expected CTC:
