Cloud Engineer - L1

Job Description

Cloud Engineer L1 Brennan. Where true performance thrives. At Brennan, we believe that how technology is delivered is every bit as important as what the technology is. We focus on creating real and relevant value for customers with solutions that fit their specific needs and always reflect their true interests. It’s a claim backed by our True Performance System - a way of working engineered to get us closer, and deliver better, for our customers and their actual experience of technology. Why join Brennan True performance for our customers starts with a true belief in our people. It’s why we’ve structured our business to help our teams, and their talents, shine bright. It's why we’ve created a workplace where people of all backgrounds, beliefs and experiences are welcomed and empowered. And it’s why we’ve built an organisation where real innovation makes a genuine impact and generates true rewards for our team members. True rewards In addition to competitive remuneration, Brennan offers extensive benefits, including: Training and certification bonuses Culture Awards that recognise excellence Brennan Daredevils - our annual, all-expenses paid trip awarded to our top performers and outstanding contributors Vibrant, fun social activities.An environment that embraces learning and development The Role The role of Cloud Engineer is an engineering and enabling role. It looks at current operational practices, develops and enhances existing practices for both BAU and Projects for the Cloud Platform. The Cloud Engineer works within the team of skilled Cloud Services engineers to implement new services, maintain existing services, and ensure that the environment runs optimally and efficiently Role Responsibilities Maintain and support existing services;Upgrade existing implementations;Ensure timely resolution of tickets raised by level 1/2Monitoring and escalating the errors to relevant levelsMigration of VM’s from On-Premise to CloudEngage with the client for smooth and timely deliveryMonitor ESXi health promptly and isolation of performance issuesMaintain the performance level and upkeep of the cloud infra.Timely restoration of client data24x7 support, with rotational weekend work.Working within the team to develop processes to enable Automation, Orchestration, and Enhance existing services;Deployment of new VMs and backup as per the client requirementsFollow ITIL process and ensure infrastructure systems are up to date.Be the communication bridge between and Level1 and the cloud engineering teams. Key Competencies To succeed in this role, you will have the following experience and competencies. Essential Must have 5-9 years of experience in VMware and virtualization/ESXI. This role requires the following Competencies and Experience; Excellent knowledge of VMware’s HypervisorShould have experience in VM Deployment, VMigration, vSphereExtremely high-level attention to detail with the methodical troubleshooting processIndependent time management skillsGood verbal and written communication skillsIndustry-based certification including VCP 6 or aboveHardware knowledge on HP, Cisco serversOpen to work in 24*5 shift environment Desirable The following Competencies and Experience would be an advantage in this role; Knowledge of Veeam backup and replicationKnowledge of Cisco UCS OR HP Blade Server G9/10Exp. in working with cross-cultural teamsExperience in Commvault backupVCP 6.5 Certification Brennan is an equal opportunity employer.