User Experience Researcher

Hiring: UX Researcher at Licious

Get your hands dirty (literally and figuratively) in the kitchens, streets, and hearts of India’s tastiest tech company.

What’s Cooking at Licious?

you

UX Researcher

Your Day at Licious Might Look Like This:

• Riding along with a delivery executive to uncover on-ground friction (yes, helmet provided 😄)
• Hosting a kitchen-side chat with a home chef to learn why they love or loathe our app
• Synthesizing patterns from dozens of conversations into a clear story the entire org can rally behind
• Partnering with product, ops, and design teams to

  turn insights into action

• Creating journey maps, user profiles, and pain point deep-dives—served hot to decision-makers

Requirements:

• 2–5 years of experience in

  UX Research

  , ideally within an e-commerce, food-tech, or consumer-facing platform.
• Strong grounding in both

  field research

  and remote research methods—contextual interviews, usability testing, shadowing, surveys, etc.
• Excellent communication and storytelling skills—ability to translate research into compelling narratives.
• Comfort working in

  ambiguous, fast-paced environments

  and balancing multiple projects simultaneously.
• Experience collaborating with

  multi-disciplinary teams

  (product, design, ops, marketing, and tech).
• Bonus: Prior experience researching logistics, supply chains, or delivery partner platforms.

What We Offer:

• Work on real-world, tangible experiences that affect millions daily
• A culture that values

  user-centricity, experimentation

  , and speed
• Collaborative team with a strong bias for execution and quality
• Great food, great people, and great growth