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Niit Learning Systems
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Urgent Requirement - Customer Service || Wipro || Night Shift

Urgent Requirement - Customer Service || Wipro || Night Shift

Niit Learning Systems

0 - 3 years

2 Lacs

navi mumbai

Posted:2 weeks ago| Platform:

Apply

Skills Required

english bpo communication skills inbound voice process customer service good english communication fresher telecalling domestic bpo voice process voice support international bpo

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are hiring for MNC Client in healthcare process.

We are looking for smart professionals with a great attitude to make every single client interaction delightful

Your Impact as a Customer Service Specialist- Healthcare Process

Handle inbound customer calls and resolve queries with professionalism
Ensure timely and accurate delivery of service
Strive for
first-call resolution
and high customer satisfaction
Maintain quality benchmarks like
AHT
,
CSAT
, and compliance metrics
Properly document all interactions and follow up where needed
Identify areas for process improvement and contribute ideas

Required Experience

Excellent communication skills
Should be flexible to work in night shifts
Proficient in computer usage and Basic knowledge on MSOffice

Designation: Customer Service Specialist- Healthcare Process

Graduates in B.Com, B.A, BSC (Btech, BCA, BSC IT is not eligible)

Note : 12th pass students can also apply.

LOCATION: Airoli (Navi Mumbai)

Interested candidates, please apply directly or share your resumes on :

Email: Deepak@niitmts.com

Call / Whatsapp : 8287583887

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Urgent Requirement - Customer Service || Wipro || Night Shift