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Urgent Opening For Back office operations WFM | EY Payroll | Gurugram

18 - 28 years

35 - 60 Lacs

Gurgaon

Posted:3 months ago| Platform: Naukri logo

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Skills Required

Workforce Management Capacity Management Capacity Planning Resource Allocation Rostering Scheduling IEX Workforce Planning WFM

Work Mode

Work from Office

Job Type

Full Time

Job Description

We have excellent opportunity with one of our client. Its contract for 6 months (EY Payroll FTE) later on will convert or extended. Responsibilities: Design and deploy a WFM framework across supported businesses Lead a team of WFM and Performance Sustainability professionals Drive planning, forecasting, and resource utilization Collaborate with stakeholders to develop standard approaches Provide performance coaching and maintain documentation Ensure program adherence and data integrity Serve as a Subject Matter Expert in WFM for Operations Required Experience and Skills: Bachelor's degree (Master's preferred) Experience in designing and deploying WFM programs Strong analytical and communication skills Proficiency in Microsoft Office suite Ability to lead virtual teams in a global environment Change management experience Location: GURUGRAM (Hybrid, 2-4 days in office) We are seeking a candidate with substantial experience in back office operations, as 80% of our work is focused in this area. The ideal candidate should possess: Deep understanding of productivity metrics in back-office environments Ability to correlate high productivity with increased capacity Expertise in developing forecasting models that account for process complexity and seasonality Skills in estimating work effort and aligning it with resource allocation, considering factors such as shrinkage and investment time If interested kindly share your resume at S.Fayaz.Ahammad@in.ey.com

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