1 - 6 years
11 - 13 Lacs
Posted:19 hours ago|
Platform:
Work from Office
Full Time
In the context of E-Commerce, CRM stands for Customer Relationship Management. It refers to the strategies, practices, and technologies that Ecom uses to manage and analyze customer interactions and data throughout the customer lifecycle. The goal is to improve customer service relationships, enhance customer retention, and drive sales growth. Ecom utilizes CRM to:
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