Urgent Hiring For Customer Support || Voice

1 - 5 years

3 - 6 Lacs

Posted:2 weeks ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

  • Handle customer queries via calls in a timely and professional manner
  • Resolve customer complaints and ensure a high level of customer satisfaction
  • Escalate unresolved issues to the appropriate internal teams
  • Maintain records of customer interactions and transactions

Preferred candidate profile

  • Minimum

    6 months of experience

    in an

    international BPO voice process.

  • Graduate Freshers can also apply.

  • Excellent verbal and written communication skills in English
  • Strong listening, problem-solving, and multi-tasking skills
  • Ability to work in

    rotational shifts

    , including night shifts

Perks and benefits

  • Both side cab facility

    provided
  • Performance-based incentives
  • Opportunity to grow within the organization
  • Friendly and supportive work environment

Lisha (7669353843)

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