Customer Support/Care Voice Process || No target || Work life balance (Only Graduates Can Apply, Max age require- 33 Yrs) || Guragon Urgent requirement of Customer Care Executive for domestic process (WFO) - in Near Gurgaon Rajiv Chauk with one of the leading hospital in operation control center (Domestic BPO/Contact Center). Experience 0- 6 Years with Excellent communication and written skills. Job Purpose: * To ensure seamless Service Delivery and Customer Satisfaction. Key Responsibility: - * Managing doctor appointments. * Handling customer complaints and follow-ups. * Handling calls both inbound and outbound. * Having knowledge of emergency codes to manage emergencies. * Tracking and making recommendations for enhancing customer experience in the hospital. * Helping in general hospital operations. * Any other ad hoc duties related to hospital operations assigned by supervisor. Desired Skills: * Good communication skills both verbal and written. * Great interpersonal skills and teamwork ability. * Good analytical skills and quick thinking. * Dedication and passion to meet and exceed customer expectations both internal and external. * Positive, pro-active, motivated with can-do attitude. Interested candidates can share their updated cv at hr7@saahahrsolutions.in or call on 9257062609

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Urgent hiring For Customer Care Executive -Gurgaon