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University Operation Associate
About Nxtwave:
NxtWave raised 275 crore, led by Greater Pacific Capital, a leading international private equity firm
India's fastest-growing Ed-Tech startups
official partner for NSDC
2024 Forbes India 30 Under 30
The edtech brand eliminates the entry barrier to learning tech skills by offering vernacular content and interactive learning. Learning in one's mother tongue helps achieve higher comprehension, deeper attention, longer retention, and greater outcomes.
647+ districts
https://www.ccbp.in
Job Summary:
Key Responsibility Areas (KRAs) & Key Performance Indicators (KPIs):
1. Curriculum Customization & Formatting
KRAs:
- Tailor curriculum to align with institutional guidelines and academic standards.
KPIs:
- Ensure 100% curriculum customization and formatting to meet university guidelines before BOS submission deadlines.
- Guarantee accuracy in all curriculum documents, including Bloom's levels, COPO mapping, and course details.
- Complete curriculum revisions with SMEs and submit within agreed timelines, ensuring no rework is needed post-submission.
- Deliver finalized curriculum versions meeting university academic standards with no errors.
2. Academic Partner Coordination
KRAs:
- Align courses with academic partners' credit systems and schedules.
KPIs:
- Ensure 100% mapping of NxtWave courses to university credit structures and semester plans before the term starts.
- Actively participate in all BOS and HOD-level discussions with Curriculum Operations Leads (COLs).
- Ensure zero discrepancies in credit alignment or compliance during university reviews.
3. Feedback Collection & Quality Improvement
KRAs:
- Collect and process feedback from stakeholders to enhance course delivery and quality.
KPIs:
- Gather and organize feedback from all partner universities within agreed TAT after course delivery.
- Share organized feedback with internal teams for review, ensuring 100% accuracy.
- Provide actionable recommendations based on feedback analysis to improve course quality.
4. Industry & Education Trend Monitoring
KRAs:
- Stay informed on trends in education and technology to keep programs relevant.
KPIs:
- Draft and share monthly insights on emerging trends in higher education and learning technologies with internal teams.
5. Program Implementation Planning
KRAs:
- Develop implementation plans for launching new programs with academic partners.
KPIs:
- Prepare high-level implementation plans for 100% of new university partnerships before program launches.
- Define milestones, delivery phases, and checkpoints in all plans.
6. Milestone Tracking & Execution
KRAs:
- Create action plans and track milestones to ensure timely execution.
KPIs:
- Build and update detailed implementation plans for all academic operations and curriculum activities.
- Maintain milestone trackers with no gaps, ensuring all deadlines are met.
- Deliver 100% of tracked milestones on time with no delays.
- Share timely milestone status reports with stakeholders.
7. Learning Material Creation & Delivery Management
KRAs:
- Oversee the creation and delivery of learning materials, including videos, presentations, and course content.
KPIs:
- Deliver 100% of academic assets (courses, video sessions, PPTs, materials) before the course start.
- Ensure all materials pass quality assurance checks with zero errors.
- Monitor operational timelines and ensure no delays in delivery.
- Receive feedback from faculty and university teams regarding quality and timeliness.
8. Academic System Setup & Maintenance
KRAs:
- Set up and maintain academic programs in internal systems to ensure smooth daily operations.
KPIs:
- Load 100% of new courses and sessions into the Database Admin Panel database before term start.
- Ensure accurate session scheduling and configuration with no errors.
- Resolve configuration or data-related issues within the agreed TAT, ensuring no operational disruption.
Minimum Qualifications:
- Bachelor's degree inTech background (CSE, ISE, IT, or ECE preferred).
- The candidate should have
at least 1 year of experience
in relevant academic , operational or any tech roles. - Strong project management skills with experience in process design and implementation.
- Excellent organizational abilities with attention to detail and quality.
- Demonstrated ability to work cross-functionally and manage multiple stakeholders.
- Data-driven approach to problem-solving and decision-making.
- Proficiency with project management tools and learning management systems.
- Strong written and verbal communication skills.
- Basic understanding of curriculum development and instructional design principles.
- Familiarity with educational technology trends and tools.
- Passion for education and student success.
- Should be proficient in Excel, a confident presenter, and an effective communicator.
Job Overview:
- Location:
Hyderabad
- Job Type:
Full-Time
- Work:
Office
- Working Days:
6-Day Week
- Compensation:
(Based on your skills and experience)
- Experience:
At least 1 year of experience
in relevant academic , operational or any tech roles.
