Unit Head - Presales

Job Description – Presales Unit Head (Real Estate Sector)

Company: Assettrust Services Pvt. Ltd.
About Assettrust Services Pvt. Ltd.

Assettrust Services Pvt. Ltd. is a leading real estate channel partner firm, committed to delivering transparent, reliable, and customer-focused solutions. We collaborate with top developers and projects, ensuring clients receive end-to-end support in their property investment journey. With a focus on innovation and excellence, we are building a strong reputation in the real estate sector.

Role Overview

Assettrust Services Pvt. Ltd. is looking for an experienced Presales Unit Head to lead its presales operations. This role demands strong leadership, people management, and strategic planning to drive customer engagement, lead qualification, and seamless collaboration with the sales team.

Key Responsibilities

Team Leadership & Management

• Lead and mentor the presales teams.
• Ensure adherence to activity mandates: connected calls, follow-ups, lead nurturing, and site visit scheduling.
• Monitor team productivity, call quality, and customer interaction standards.

Lead Management & Conversion

• Drive lead allocation, timely follow-ups, and qualification processes.
• Improve conversion ratios from lead → site visit → booking.
• Maintain customer-centric engagement across all communication channels.

Process Excellence & CRM Management

• Ensure 100% accuracy and timely updates in CRM.
• Conduct audits to prevent lead leakages and ensure data integrity.
• Monitor and enhance call quality standards.

Collaboration with Sales & Marketing

• Align presales strategies with sales and revenue targets.
• Share market intelligence and lead quality feedback with marketing teams.
• Coordinate with project teams for latest inventory, offers, and client responses.

Reporting & Analytics

• Prepare and publish presales performance reports (daily/weekly/monthly).
• Track key KPIs: connected calls, site visits, lead-to-conversion ratios.
• Conduct periodic reviews and implement corrective measures where needed.

Key Performance Indicators (KPIs)

• Volume of qualified leads generated.
• Site visits scheduled vs. conducted.
• Lead-to-site-visit and site-visit-to-booking conversion ratios.
• Call quality adherence and CRM compliance.
• Team performance metrics.

Desired Candidate Profile

• Graduate / MBA preferred (Sales, Marketing, or Business Administration).
• 4+ years of relevant experience in presales/inside sales/customer engagement, preferably in the real estate sector.
• Proven track record of managing and scaling presales/tele-calling teams.
• Strong knowledge of CRM platforms, lead funnels, and call audit processes.
• Excellent leadership, communication, and problem-solving skills.
• Ability to perform under pressure in a fast-paced, target-driven environment.

Why Join Assettrust Services Pvt. Ltd.?

• Work with one of the fastest-growing real estate channel partner firms.
• Lead a high-performing presales unit with direct business impact.
• Remuneration best in the industry.
• Collaborative, professional, and growth-driven work environment.

Job Type: Full-time

Pay: ₹600,000.00 - ₹1,200,000.00 per year

Benefits:

• Provident Fund

Ability to commute/relocate:

• HSR Layout, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Real estate sales: 1 year (Required)

Location:

• HSR Layout, Bengaluru, Karnataka (Required)

Work Location: In person