Unit Head

The Unit Head Business Operations is a Strategic Business Leadership officer of the Hospital and the position is accountable for specific agreed deliverables to the Management with the primary authority and responsibility for Designing, Managing and ensuring smooth and effective day-to-day operations and implementing best practices in Hospital Administration Practices to the development of the Patient Care, Administrative Services, Governing Policies and Standard Operating Procedures besides evaluation of clinical programs in association with Medical Director and Consultants, to deliver reliable healthcare, service offerings, competitive packages, cost effective operational procedures, support services and administration for the Hospital

• He/she is responsible for P&L for Operations
• Will be responsible for Turnover and adhering to operative margins as per the business plan
• To plan and develop, self-supportive revenue generating programs from autonomous departments as appropriate
• Forecasting and Preparing annual operating plan along with Medical Director and addressing priorities of business as per annual operating plan
• Identifying and concentrating on profitable service lines
• To Collect and take corrective measures on Patient feedback in consultation with Medical Director
• Responsible for liaison and statutory requirements in the unit
• Monitoring costs at all levels of BU operations to keep them at optimum level, Identifying and exploring ways and initiatives to control cost and generate revenue
• Planning and reviewing the execution of operational tasks like infrastructure growth, recruiting, performance reviews and compensation, as per SOP and business plan and ensuring all departments within BUs stay within budgets
• Collaborates with central procurement and pharmacy functions to optimize costs
• Developing consensus among the department heads on matters related to operations, prior to the development of the budget
• Technical Qualifications MS Office
• Ability to handle administration and operations of the Unit
• Excellent written and communication skills