Travel - Senior Associate ( Face To face interviews Only)

Role & responsibilities

A Travel Associate plays a key role in supporting the company's travel-related activities. The primary responsibility of this position is to assist in the planning and coordination of travel arrangements for employees, clients, or customers. The Travel Associate will work with vendors, travel agencies, and internal stakeholders to book flights, accommodations, ground transportation, and other travel-related services while ensuring cost-effective and efficient travel options.

Responsibilities:

• Travel Arrangements

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• Assist in booking domestic and international travel, including flights, hotels, car rentals, and other services.
• Research and present travel options based on the client's needs, preferences, and budget.
• Create itineraries and ensure all travel details are accurate and communicated clearly to travellers.
• Ensure compliance with company travel policies, including booking class, preferred vendors, and budgeting guidelines.

• Customer Service

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• Provide excellent customer service to travellers by addressing inquiries, concerns, or issues related to travel.
• Offer guidance on visa requirements, travel documentation, and other travel-related matters.
• Handle changes or cancellations to travel plans, including rebooking flights or adjusting itineraries due to unforeseen circumstances.

• Travel Documentation & Compliance

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• Ensure all necessary travel documents (e.g., flight tickets, hotel reservations, itineraries) are prepared and distributed.
• Track travel expenses and assist with the reconciliation of travel-related invoices.
• Maintain a database of travel-related information and ensure all records are up to date.

• Vendor and Supplier Management

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• Communicate with travel service providers (airlines, hotels, car rental companies) to confirm bookings, request discounts, and ensure service quality.
• Negotiate rates and discounts with preferred travel suppliers when applicable.
• Ensure vendors adhere to company standards and service expectations.

• Travel Policy Support

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• Educate and support internal teams or clients on travel policies and procedures.
• Advise on travel alternatives or upgrades based on the company's budget and goals.
• Ensure that all travel bookings are compliant with company policies and best practices.

• Administrative Support

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• Maintain accurate travel records, including itineraries, bookings, and travel preferences.
• Provide assistance in reporting and analytics related to travel usage and expenses.
• Support with any additional administrative tasks related to travel coordination as needed.