Travel Executive - Shipping - Govandi(E) Mumbai

POSITION- Travel Executive - Govandi(E),Mumbai

REPORTING TO -

DEPARTMENT -

LOCATION -

GENDER -

OBJECTIVE

• To ensure that the travel & agency expenses towards the crew are carried out by the team as per requirement of the vessels.
• Ensuring that the travel cost of the crew is done as per the budgetary constraints set up by management.

SUMMARY

• The Travel Manager is responsible for overseeing & managing all travel arrangements for company employees, including crew members, executives, & other staff involved in the shipping operations.
• This role requires an understanding of the logistics & operational needs specific to the shipping & maritime industries, ensuring that travel is cost-effective, timely, & in compliance with company policies & international travel regulations.

QUALIFICATION / REQUIREMENT

• Bachelor's degree in Logistics, Business Administration, Tourism, or a related field.
• Certification in Travel & Tourism or a related qualification is a plus.

EXPERIENCE

• Min. 2 Years in a Similar role.
• Proven experience in managing corporate travel, preferably in a shipping, maritime, or logistics environment.
• Experience in negotiating with travel vendors & managing international travel logistics.
• Flexible working hours may be needed to accommodate international time zones & urgent travel arrangements.

ROLES & RESPONSIBILITIES

• To carry out cost-effective crew changes.
• To supervise & guide the Assistants Travel in obtaining various visas for seafarers & supernumerary.
• Liaising with ships & port agents for a smooth crew change.
• Obtaining quotes from port agents & travel agents & doing analysis of the costs in order to carry out economical crew changes.
• Update visa & document requirements in Phoenix.
• To carry out travel briefing for joining the crew.
• Approving DAs & invoices of port agents & travel agents on time as per company policies.
• Ensure that company policy related to Health, Safety, and Environment (HSE) issues are effectively implemented in all the jobs carried out and that junior staff are guided on HSE matters.

TECHNICAL SKILLS

• Proficiency with travel management software, booking systems, and MS Office (Excel, Word, etc.).
• Knowledge of maritime operations and crew management systems is advantageous.
• Should be IATA qualified

SOFT SKILLS

• Strong organizational & time-management skills.
• Excellent communication & interpersonal skills, especially in managing vendors & coordinating with various departments.
• Problem-solving skills & the ability to adapt to changing travel plans.
• Fluency in English; additional languages are a plus (especially for international travel).

KPIS

• Adherence to travel budgets.
• Timeliness & efficiency of travel arrangements.
• Employee satisfaction with travel coordination.
• Reduction in travel-related issues (e.g., delays, cancellations).