Role & responsibilities A travel consultant in the travel industry is a professional who helps clients plan and arrange their travel experiences. The primary goal of a travel consultant is to assist clients in creating memorable and hassle-free trips by providing expert advice, coordinating travel arrangements, and ensuring all aspects of the journey are well-organized. Here's an overview of the job profile for a travel consultant: Responsibilities: Client Consultation: Interacting with clients to understand their travel preferences, requirements, and budget. This involves active listening and effective communication skills to gather relevant information. Designing customized travel itineraries based on client preferences, including destinations, activities, transportation, accommodations, and sightseeing. Staying updated on travel trends, destinations, attractions, local customs, visa requirements, and other travel-related information to provide accurate and up-to-date advice to clients. Making reservations for flights, accommodations, transportation, tours, activities, and other travel-related services. This includes comparing options, negotiating prices, and securing the best deals. Coordinating all aspects of the trip, such as flights, transfers, accommodations, activities, and travel insurance, to ensure a seamless and stress-free travel experience. Assisting clients in obtaining necessary travel documents, such as visas, passports, and health-related requirements. Providing excellent customer service by addressing clients' inquiries, concerns, and requests before, during, and after their travels. Handling unexpected issues or changes to travel plans, such as flight cancellations or changes in accommodations, to minimize disruptions and find suitable alternatives. Up-selling and Cross-selling: Recommending additional services, upgrades, or related products to enhance the client's travel experience and increase revenue for the agency. Utilizing travel booking systems, online resources, and travel software to research options, compare prices, and make bookings efficiently. Meeting sales targets set by the company and contributing to revenue generation through successful client interactions. Following up with clients after their trip to gather feedback, address any issues, and build long-term relationships for repeat business. Skills and Qualifications: Strong communication and interpersonal skills Excellent organizational abilities In-depth knowledge of travel destinations, cultures, and industry trends Problem-solving and decision-making skills Attention to detail and accuracy Proficiency in travel booking systems and software Sales and negotiation skills Multitasking capabilities Customer-focused mindset Adaptability to changing circumstances Time management skills Education and Experience: A tourism graduate is typically required, but a bachelor's degree in hospitality, tourism, or a related field can be advantageous. Previous experience in customer service, sales, or the travel industry is beneficial. Relevant certifications from organizations like the International Air Transport Association (IATA) can enhance credibility and knowledge.
Responsibilities: * Sell travel packages and holiday itineraries * Cold callings and lead generation * Manage outbound tour bookings * Provide exceptional customer service throughout journey * Creating customized itinerary Provident fund Annual bonus
A travel consultant in the travel industry is a professional who helps clients plan and arrange their travel experiences. The primary goal of a travel consultant is to assist clients in creating memorable and hassle-free trips by providing expert advice, coordinating travel arrangements, and ensuring all aspects of the journey are well organized. Responsibilities: Client Consultation: Interacting with clients to understand their travel preferences, requirements, and budget. This involves active listening and effective communication skills to gather relevant information. Designing customized travel itineraries based on client preferences, including destinations, activities, transportation, accommodations, and sightseeing. Staying updated on travel trends, destinations, attractions, local customs, visa requirements, and other travel-related information to provide accurate and up-to-date advice to clients. Making reservations for flights, accommodations, transportation, tours, activities, and other travel-related services. This includes comparing options, negotiating prices, and securing the best deals. Coordinating all aspects of the trip, such as flights, transfers, accommodations, activities, and travel insurance, to ensure a seamless and stress-free travel experience. Assisting clients in obtaining necessary travel documents, such as visas, passports, and health-related requirements. Providing excellent customer service by addressing clients' inquiries, concerns, and requests before, during, and after their travels. Handling unexpected issues or changes to travel plans, such as flight cancellations or changes in accommodations, to minimize disruptions and find suitable alternatives. Up-selling and Cross-selling: Recommending additional services, upgrades, or related products to enhance the client's travel experience and increase revenue for the agency. Utilizing travel booking systems, online resources, and travel software to research options, compare prices, and make bookings efficiently. Meeting sales targets set by the company and contributing to revenue generation through successful client interactions. Following up with clients after their trip to gather feedback, addressing issues, and build long-term relationships for repeat business. Skills : Strong communication and interpersonal skills Excellent organizational abilities In-depth knowledge of travel destinations, cultures, and industry trends Problem-solving and decision-making skills Attention to detail and accuracy Proficiency in travel booking systems and software Sales and negotiation skills Multitasking capabilities Customer-focused mindset Adaptability to changing circumstances Time management skills How to apply: If you have a passion for travel and the expertise to match, we would love to hear from you. Please submit your detailed resume and a cover letter outlining your relevant experience to hr@benchmarkholidays.com with the subject line: "Application for Travel Consultant".
Job Summary: We are looking for an experienced and driven Assistant Manager - MICE Sales to join our team. This role focuses on generating MICE business from corporate clients by selling and promoting the companys event spaces, services, and packages for Bangalore & Mumbai Branch . The ideal candidate has a solid understanding of the MICE industry, excellent networking skills, and a proven track record in corporate sales. Key Responsibilities: Identify and target potential corporate clients for MICE opportunities through networking, prospecting, and market research. Develop and maintain strong business relationships with key decision-makers and corporate clients. Present customized MICE proposals tailored to client requirements, including venue, accommodation, catering, AV, and logistical support. Conduct site inspections and client presentations, showcasing venue capabilities and service offerings. Negotiate contracts and close sales in line with revenue goals and company standards. Coordinate with internal departments (events, operations, catering) to ensure seamless execution of events. Maintain a pipeline of prospects and prepare regular sales reports and forecasts. Represent the company at trade shows, networking events, and industry conferences. Stay informed of industry trends, competitor offerings, and new MICE technologies. Achieve and exceed monthly and annual sales targets. Qualifications and Skills: Bachelors degree in Hospitality, Business, Marketing, or a related field. Minimum 2 to 8 years of experience in corporate sales and MICE industry. Strong understanding of the MICE segment and client requirements. Excellent verbal and written communication skills. Strong interpersonal, negotiation, and presentation skills. Goal-oriented with the ability to meet deadlines and sales targets. High level of professionalism, energy, and drive. Willingness to travel and work flexible hours, including evenings and weekends if required. Preferred Qualifications: Experience working in a hotel, convention center, DMC, or event management company. Existing network of corporate clients and event planners. Compensation and Benefits: Competitive base salary plus commission/bonus. Medical and travel insurance. Professional development and training programs. Travel perks and incentives. Opportunity to work with prestigious brands and events.
Key Responsibilities: • Present customized MICE proposals tailored to client requirements, including venue, accommodation, catering, AV, and logistical support. • Coordinate with internal departments (events, operations, catering)
Skills : Strong communication and interpersonal skills In-depth knowledge of travel destinations, cultures, and industry trends Attention to detail and accuracy Proficiency in travel booking systems and software Sales and negotiation skills Provident fund Health insurance