Travel Executive

Company Description

M.S. Education Consultant, now a unit of MaheshSuchit Immigration Pvt. LTD, was established in 2000 by Mr. Maheshbhai Brahmbhatt and Mr. Suchit Parikh, both holding over 20 years of business experience. The organization offers a one-stop solution for students aspiring to study abroad, providing test preparation, admissions services, and financial advice. M.S. Education Consultant serves students aiming to study in the U.S., Canada, U.K., Australia, New Zealand, and Cyprus, ensuring a simplified and innovative admission process.

Role Description

Travel Executive

Key Roles and Responsibilities:

1. Visa Assistance & Processing

• Handle visit visa applications for multiple countries (UK, USA, Canada, Europe, Australia, New Zealand, Dubai, Singapore, and others).
• Provide accurate guidance on required documents, fees, and timelines.
• Coordinate with embassies, consulates, and visa centers for submissions and follow-ups.

1. Ticket Booking & Travel Arrangements

• Book domestic and international flight tickets, trains, and other transport options.
• Suggest cost-effective travel options and best routes as per client preferences.
• Manage cancellations, rescheduling, and refunds.

1. Customer Communication & Support

• Call and follow up with clients regarding inquiries, bookings, and updates.
• Provide personalized travel advice and resolve client issues promptly.

1. Travel Insurance & SIM Card Arrangements

• Assist clients in purchasing suitable travel insurance plans.
• Provide SIM card options for international travel and manage activation.

1. Tour Booking & Itinerary Planning

• Design customized itineraries covering sightseeing, activities, accommodation, and transfers.
• Handle bookings for guided tours, adventure activities, and packages.
• Ensure clients receive well-structured travel plans.

1. Documentation & Compliance

• Maintain proper records of bookings, payments, and client communications.
• Ensure compliance with country-specific travel regulations and company policies.

1. Sales & Upselling

• Promote additional services such as hotel bookings, airport transfers, forex, and packages.
• Meet monthly sales targets and contribute to company revenue growth.

1. Market Research & Networking

• Stay updated on visa rules, travel policies, flight offers, and tourism trends.
• Develop relationships with airlines, tour operators, and service vendors.

Qualifications & Skills:

• Bachelor’s degree in Travel & Tourism, Hospitality, or related field (preferred).
• Minimum 1–3 years of experience in travel industry operations.
• Strong knowledge of visa processes for multiple countries.
• Proficiency in GDS (Amadeus, Galileo, Sabre) for ticketing (added advantage).
• Excellent communication, customer service, and negotiation skills.
• Ability to work under pressure and meet deadlines.

Key Competencies:

• Client-focused with problem-solving attitude.
• Detail-oriented with multitasking ability.
• Sales-driven with passion for travel and tourism.