24 Travel Domain Jobs

Quality Analyst (Data Annotation) Location: Gurgaon Role Summary: We are looking for an experienced and detail-oriented Quality Analyst to join our team in Gurgaon. This role focuses on ensuring consistent quality standards and performance across operations, identifying improvement opportunities, and collaborating with multiple teams to maintain and elevate service delivery. The ideal candidate will have a strong background in BPO or contact center operations, with specific expertise in monitoring, coaching, and implementing quality improvements. What You Will Be Doing: Quality Goal Execution: Transform quality objectives into actionable daily tasks for teams, ensuring consistent performance and zero errors. SLA Management: Lead initiatives to meet contractual SLAs related to quality audit targets, ensuring timely and accurate delivery. Risk Identification & Feedback: Identify operational risks and provide feedback with actionable recommendations based on audited interactions, adhering to specified timelines. Team Briefings: Conduct regular team briefings to discuss performance, share qualitative insights, address process updates, and review top errors identified through monitoring and Q&A sessions. Calibration & Quality Sessions: Lead calibration sessions and transaction checks with cross-functional teams to ensure the alignment and consistency of quality standards. Data Analysis: Produce and monitor variance and flux analysis to pinpoint improvement opportunities in processes and operations. Regular Performance Checks: Conduct routine checks to detect and address abnormalities, ensuring these are communicated to relevant internal teams for timely resolutions. Coaching & Mentoring: Coach agents on key performance metrics (FCR, C-SAT, AHT), provide ongoing feedback for continuous improvement, and foster a culture of self-improvement. Visual Management: Track team-wise daily and month-to-date (MTD) performance in quality, CSAT, and CCR, identifying gaps and recommending actionable solutions for improvement. Collaboration: Partner with training and supervisory teams to update training materials and address focus areas for continuous quality enhancement. Mentorship: Mentor junior team members, supporting their skill development and overall growth within the team. Client Liaison: Collaborate with clients to propose and implement quality improvement initiatives, ensuring that all recommendations align with client expectations and business goals. Knowledge & Skills: Language Proficiency: Fluency in English with strong verbal and written communication skills. Interpersonal Skills: Ability to engage and build rapport with a diverse, multicultural team. Coaching & Feedback: Strong coaching skills, with the ability to provide constructive feedback and support team development. Analytical & Listening Skills: Excellent listening abilities and strong analytical skills to identify issues, suggest improvements, and drive data-based decisions. Experience: At least 1 year of experience in a similar role within a BPO or contact center environment. Experience in chat processes is mandatory. Technical Skills: Proficiency in MS Office (Excel, Word, PowerPoint). Education: Graduate in any discipline. Whats Expected: Ability to mentor and coach teams, driving continuous improvement in quality performance. Passion for delivering measurable quality outcomes and client satisfaction. Strong problem-solving skills with the ability to implement data-driven solutions. Expertise in managing multiple stakeholders and clients to achieve operational excellence. What Are You Signing Up For? Competitive salary Health and wellness programs Career advancement opportunities Comprehensive career development Promising career progression Extensive training and development throughout your tenure A world-class work culture you wont want to miss! Interested candidates can apply directly or share their resume on Nidhi Rastogi 8630322833 nidhi.rastogi@igtolutions.com

Good understanding of loyalty program structure, features, tier levels, points accumulation, redemption, partner benefits and reward structures. Create plans and strategies to retain customers through rewards. , Required Candidate profile Graduate in any stream with rich Airline/Travel domain experience (min 12+ yrsWell versed with standard Industry applications and GDS (Amadeus, Galileo, Sabre, Exp of managing large accounts

Job Description - Responsibilities Establish and maintain processes for managing scope during the project lifecycle, setting quality and performance standards and assessing risks Structure and manage integrated, multitrack performance databases for digital, print, social, broadcast, and experiential projects Develop and maintain partnerships with third-party resources, including vendors and researchers Assign and monitor resources to ensure project efficiency and maximize deliverables Report project outcomes and/or risks to the appropriate management channels and escalate issues, as necessary, according to project work plan Required skills and qualifications Four or more years of project management experience Experience in developing web technologies and software platforms for maximum usability Strong attention to deadlines and budgetary guidelines Proven success working with all levels of management Strong written and verbal communication skills Excellent presentation skills Should have knowledge of ttravel domain Exps- 10yrs to 15yrs Location - Greater Noida Notice Period - Immediate Joiner to 20Days

Role & responsibilities Gather functional requirements for flight/hotel booking modules. Write BRDs and FRDs for developers and QA teams. Act as bridge between OTA operations team and tech teams. Design UAT scenarios for GDS integration and payment flows Preferred candidate profile Strong understanding of OTA flow: flight > booking > payment > issue Familiarity with PNR lifecycle, refund types (full/partial), tax handling Tools: Jira, Confluence, MS Visio, Excel

Key Responsibilities: Handle US-based customer inquiries related to flight reservations, bookings, and itinerary planning. Book international flight tickets using GDS systems (Amadeus). Provide accurate fare quotes, manage reservations, and handle changes, cancellations, and reissues. Maximize sales opportunities by upselling additional travel services. Meet and exceed sales targets while maintaining high levels of customer satisfaction. Stay updated with airline policies, fare rules, and industry regulations. Manage end-to-end travel services efficiently for US clients, ensuring accuracy and timeliness. Requirements: Minimum 1-6 years of experience in US flight booking/reservation process. Hands-on experience with GDS systems (Amadeus) is mandatory. Excellent communication and sales skills. Strong knowledge of international travel routes, fares, and ticketing processes. Willingness to work in Night Shifts (US Process). Customer-oriented attitude with a professional and confident approach. Job Details: Process: US Travel Sales (Night Shift) Work Days: 5 Days Working Week Offs: Rotational (2 Week Offs) Meal: Complimentary One-Time Meal Provided Transport: Both Side Cab Facility Provided Location: Viman Nagar Salary: [Insert Salary Range if applicable] + Incentives Why Join Us? Work with a reputed and growing travel brand Attractive incentive structure Supportive work environment with career growth opportunities Perks like meal and cab facility

Hiring for Travel Voice process UG/GRAD with Min 6 Months Exp in GDS mandatory Exp 6-18 Months Sal 34k In-hand, 18+ months Sal 50k In-hand Must Have SABRE/WORLDSPAN/Amadeus Knowledge 5 days working, 2 days Rotational offs Cabs in odds hours GGN LOC Required Candidate profile Its a proper voice process, Need Candidates with good Communications skills only, Interested WhatsApp/Call @ Sugandh 9910813775 komal 9811399344 Garvit 9811395422 Sahib 8448577782 Yash 9911862220 Perks and benefits Lucrative Incentives, Great growth opportunities

Position Overview We are seeking a skilled and dynamic professional to join our team as a Delivery/BSME with expertise in airline IT systems. This role involves working closely with airline clients, leveraging technical expertise and strong communication skills to deliver impactful solutions. The ideal candidate will have significant experience in airline IT systems, network planning, and scheduling, with a focus on bridging communication across diverse teams. Consulting experience is a plus, and the role requires up to 50% travel. Key Responsibilities Collaborate with airline clients to understand and address their IT and business needs, particularly in Network Planning and Scheduling (Scheduling, Slot Management, Alliances, Forecasting, Fleet Optimization). Troubleshoot and resolve issues related to complex IT solutions, ensuring seamless system performance and client satisfaction. Work effectively with disparate teams, facilitating clear communication and bridging information gaps to drive project success. Develop and deliver presentations to stakeholders, articulating technical solutions and business impacts with clarity. Leverage working knowledge of airline IT systems to support implementation, optimization, and maintenance of critical systems. Contribute to consulting engagements, providing insights and recommendations to enhance operational efficiency (consulting experience preferred but not mandatory). Ensure high-quality delivery of solutions while adhering to project timelines and client expectations. Qualifications Education : Bachelors degree in a relevant field (e.g., Computer Science, Information Technology, Aviation Management, or equivalent). Experience : Minimum 5 years of experience working with airline IT systems . At least 2 years of experience in Network Planning and Scheduling departments at airlines, with exposure to Scheduling, Slot Management, Alliances, Forecasting, and Fleet Optimization, OR equivalent experience with a major consulting organization. Proven experience troubleshooting complex IT solutions. Consulting experience is a bonus. Demonstrated ability to work with diverse teams, effectively bridging communication and information gaps. Skills : Excellent communication and presentation skills (mandatory). Strong working knowledge of IT systems, particularly in the airline industry. Ability to manage multiple stakeholders and deliver solutions in a fast-paced environment. Proficiency in analyzing and resolving technical and operational challenges. Travel : Willingness to travel up to 50% or less, as required by project needs.

Manage online travel platforms & tools, Administer travel solution software, Troubleshoot IT issues and handle automation , Manage platform, CI/CD with GitHub Actions, CloudWatch, S3 AWS (Mumbai), Cognito, API Gateway, WAF, IAM Java (Spring Boot), MySQL, ClickHouse, MongoDB Angular (Web), Ionic (Mobile) Handle CRM/database management functionality, user access & dataRole & responsibilities

Ltimindtree Hiring for Business Analyst in Hospitality domain. Exp- 5 to 8 yrs Location- Pune/Bangalore Notice period -0 to 30 days Mandatory Skills : BA with Hospitality domain, background of AWS Cloud and Big data if interested Pls share below details along with cv-Richa.Srivastava@ltimindtree.com Total Experience- Current CTC- Expected CTC- Holding offers if any- Current Location- Preferred Location- Notice period- Skills- Current Company- Date of Birth- Passport size photo- Pan no- Availability for interview(Mention date &Time)- Job Description- Need a strong hands-on Business Analyst with deep domain knowledge proficient in managing business requirements documenting use cases and excellent communicator Should have 5 years of exclusive experience in Hospitality domain andor Revenue Management Systems RMS including dynamic pricing demand and supply pricing parameters cancellation and demand forecasting This mandatory Should have background of AWS Cloud and Big data landscape technologies Should have ability to query database to understand the data flows Responsible for interaction with business users including eliciting comprehensive business requirements and use cases and recommending appropriate solutions Deliver precise functional specifications to include detailed overviews workflows business rules interface design and definitions data analysis and data mapping to users and development teams

Salary : upto 40k Exp : 1-3 yrs Candidate have atleast 1-2 yrs of work experience in travel domain /industry Interested candidates can call Ruchika @9650997623 Required Candidate profile excellent communication skills

Travel Process- Voice Location- Gurgaon 5 days working, 2 offs Graduate with 6 months/ Ug with 1 year exp Upselling/ Retention experience preferred Excellent communication skills Salary Upto 38k ctc + PLI Both Side cabs GDS Experience mandatory Required Candidate profile Contact to apply HR Ridhi- 817828056

Job Description: QA Engineer (Web and Mobile Applications) Location: Mumbai Job Type: Full-time Experience Level: 4-8 years we're looking for a talented Automation Testing Engineer with 3-4 years of experience to join us in ensuring the quality and reliability of our web and mobile applications. Role Overview: As an Automation Testing Engineer, you will be responsible for developing and maintaining automated test scripts for both web and mobile applications. You will work closely with the development team to ensure that software releases are thoroughly tested, high-performing, and free of bugs. You will play a key role in improving the overall efficiency of the testing process by automating repetitive tasks and ensuring that we meet our quality objectives. Key Responsibilities: Automation Test Script Development: Design, develop, and maintain automated test scripts for web and mobile applications (iOS/Android) using industry-standard tools and frameworks such as Selenium, Appium, or similar.• Test Planning and Execution: Collaborate with cross-functional teams to identify test requirements, design automation frameworks, and execute test cases.• Continuous Integration: Integrate automated test suites into CI/CD pipelines using tools such as Jenkins or similar.• Performance Testing: Create and execute performance tests to ensure the applications meet required performance standards.• Defect Tracking: Identify, document, and track defects in test management tools (e.g., JIRA) and work with development teams to ensure timely resolution.• Test Reporting: Generate detailed test reports that highlight the results of automated test runs, including issues found and recommendations for improvements.• Collaboration and Communication: Work with product managers, developers, and other stakeholders to understand product requirements and ensure the highest quality standards are maintained throughout the development process.• Continuous Improvement: Stay updated with the latest testing tools, trends, and best practices in automation and propose innovative solutions to improve the quality assurance process. Required Skills and Qualifications: Experience: At least 4 years of hands-on experience in automation testing for both web and mobile applications.• Tools and Technologies: o Strong experience with Selenium WebDriver , Appium , JUnit , TestNG , and REST Assured for web and mobile automation.o Experience with CI/CD tools such as Jenkins or similar.o Familiarity with performance testing tools like JMeter o Working knowledge of version control tools such as SVN , Git .• Mobile Testing: Proficiency in mobile automation frameworks for both Android and iOS (e.g., Appium or similar).• Languages: Strong proficiency in programming/scripting languages such as Java and JavaScript .• Understanding of Agile: Experience working in Agile environments, including test case design, sprint planning, and retrospectives.• Defect Management: Familiarity with defect tracking tools such as JIRA or similar.• Strong Analytical Skills: Ability to analyze requirements and design appropriate test cases and scenarios.• Problem Solving: Ability to identify problems and devise efficient solutions.• Communication: Strong verbal and written communication skills to collaborate with teams and stakeholders. Education: Bachelor's degree in Computer Science, Engineering, or related field (or equivalent work experience).

Voice chat process 5 days working Night rotational shifts Experience mandate in Travel process (GSD) Amadeus Tool good knowledge Location - Jaipur Salary - up to 50,000 CTC + 5k TA + Incentive 10k Need immediate joiner Vishii - 9166959816

Need Min 1 Yr-10 Yrs max exp Into travel domain Grad mandatory Good Comms Skilled in - Travel booking, Reservation, Cancellation, GDS, Amadeus, Refund Immediate Joiner only Both Side Cab Location- Bangalore Please Contact - 8527345807 Komal

Greetings from KVC CONSULTANTS LTD. We are hiring for International Travel Voice Process for an MNC in Gurgaon. Job Description Process:- -- International Travel Process Eligibility :-Graduates with minimum 2 years of International Travel Experience. Salary :- Salary upto Rs 4.90 LPA (Hike based on last drawn salary) 5 days working Boths side Cabs Other Perks and Benefits FOR THE INITIAL SCREENING ROUND --- PLS CALL ANY OF THE BELOW NUMBERS- or WA with resume and profile interested & location . MAHVISH 9628373766 SIMRAN 9821182647 RIYA 9628373761 ##KVC CONSULTANTS LTD## ##NO PLACEMENT CHARGES##

Good knowledge of Travel Reservation, Ticketing ,Fare calculation ,fare rules, Itinerary, Reissuance , Refunds Good fare / travel knowledge along with GDS experience ( Sabre, Galileo preferable) send cv at info.aspiringmantra@gmail.com Required Candidate profile Graduate with Minimum 1 year experience in travel industry with Travel Diploma GDS knowledge or Travel Diploma preferred; freshers welcome Good communication skills & MS-Excel What's up 9318431991

Roles and Responsibilities Manage travel operations, ensuring seamless execution of itineraries for clients. Coordinate with airlines, hotels, and other stakeholders to resolve issues promptly. Oversee team performance, focusing on shrinkage reduction and attrition management. Monitor CSAT scores and implement strategies to improve customer satisfaction. Ensure compliance with BPO standards and maintain high levels of productivity. Contact - 9594690866

Business Analyst Minimum 5 years tech experience; Minimum 2 years as TPM / BA;with Airine, GDS domain experience • Breaks down and prioritizes team backlog • Analyses business/customer problems and identify Sabre product gaps • Provides input to technical and business aspects of requirements • Collaborates with team to provide input on requirements (for sprint planning) • Provides inputs during sprint execution • Provides inputs for go/no-go decision making for every release in conjunction with key stakeholders (incl. promotion to CVT, cert, prod environments) • Authorized to accept/sign-off stories at completion • Attends scrum ceremonies • Supports Product Managers, Interfaces with Marketing/Customer for developing an understanding of business problems • Creates Functional Requirements Document (FRD) as required • Verifies accuracy of release notes, SAN, User Guide as required in ship with Product Manager • Owns the sizing process • Conducts customer demo as needed • Advanced computer software skills. • Excellent written and verbal communication skills; • Ability to handle multiple projects simultaneously.

Role & responsibilities You own our "data lake", a state-of-the-art data platform acting as the single-source of truth company-wide You own the product vision, strategy, and roadmap of our data platform. You work in close coordination with various stakeholders across all the company, understanding their requirements and forming an understanding of potential solutions By combining a strong understanding of data engineering and of various aspects of the business value chain, you collaborate with both parties to drive the team with a clear purpose and in the right direction. You own the backlog for the data platform and give clear indications for prioritization You create user stories for the team, and you steer the backlog refinement sessions You keep up to date with what latest technology developments and you can also make suggestions to the team on what can be done to improve the technical offering You think about agile beyond the frameworks, how you can help create a truly agile environment and how to have engineering and analytics teams fully empowered and autonomous in their jobs. You have worked in technical organizations and can make a case for buy versus build when necessary. You can help maintain and publish our documentation, write meaningful changelogs, blogposts, and keep our roadmap up to date Preferred candidate profile University degree in Computer Science, Mathematics, Physics, or a related area A strong data engineering background with at least 3 years working as a Software Engineer, Data Engineer and/or Architect A deep interest in Product Management, ideally with at least 1 year experience working as a Technical Product Manager and/or Product Owner Excellent communication skills, with the ability to understand stakeholder requirements clearly and translate this to the tech counterparts with ease A great team player, a techy at heart with a passion for data, business travel and working with different people from different departments Business/Native fluency in English Knowledge of SQL, Python Ideally, experience working with AWS Services and big data frameworks/tools such as Apache Spark, Presto, dbt, etc. A solid understanding of how to build a modern and scalable big data system

Role: Business Analyst - Airline domain Location: Bangalore/Gr. Noida Experience: 10+ years Mode: work from office Job Description: Minimum 10 years tech experience; Minimum 5 years as TPM / BA; with Airline, GDS domain experience Breaks down and prioritizes team backlog Analyses business/customer problems and identify product gaps Provides input to technical and business aspects of requirements Collaborates with team to provide input on requirements (for sprint planning) Provides inputs during sprint execution Provides inputs for go/no-go decision making for every release in conjunction with key stakeholders (incl. promotion to CVT, cert, prod environments) Authorized to accept/sign-off stories at completion Attends scrum ceremonies Supports Product Managers, Interfaces with Marketing/Customer for developing an understanding of business problems Creates Functional Requirements Document (FRD) as required Verifies accuracy of release notes, SAN, User Guide as required in ship with Product Manager Owns the sizing process Conducts customer demo as needed Advanced computer software skills. Excellent written and verbal communication skills; Ability to handle multiple projects simultaneously.

Job Title: Sales Manager Location: Mumbai, Salary Range : As per Market Role Overview: We are seeking a dynamic and results-driven salesperson to join our team. As a key member of our sales team, you will build and maintain relationships with clients, working closely with our operations team to coordinate travel services and meet client needs. You will be responsible for generating new business leads and managing the entire sales process, from prospecting to closing deals. This is an exciting opportunity to contribute to our growth and success. Key Responsibilities: Build and maintain strong relationships with clients in the marine travel or shipping industry. Coordinate with the operations team to ensure smooth service delivery. Generate new business leads and manage the entire sales process. Meet or exceed sales targets and contribute to business growth. Address client needs and provide tailored solutions. Maintain regular communication with clients to nurture relationships. Qualifications: 5-10years of experience in sales within the marine travel or shipping industry,Corporate travel Proven track record of meeting/exceeding sales targets. Strong communication, negotiation, and interpersonal skills. Ability to manage and nurture client relationships. Analytical mindset with excellent problem-solving skills. Able to work both independently and within a team. Highly organized with the ability to multitask, prioritize, and manage time effectively. Bachelors degree in business or a related field. Fluency in English is required; additional language proficiency is a plus. Willingness to travel domestically and internationally as required. Why Join Us? Be an integral part of our growing team. Opportunity to work in a dynamic and rewarding industry. Travel opportunities for personal and professional growth.Role & responsibilities Preferred candidate profile Travel,shipping,Airlines BACKGROUND Perks and benefits PF

Desired Skills and Experience 5+ years of well-rounded travel industry experience (with focus on LCC and FSC carriers, websites and APIs) Strategic thinker with critical decision making skills Output and delivery driven; experience working under pressure in a fast-paced role with significant context switching Strong technical skills Exceptional organizational and project management skills Exceptional communication and customer-first” attitude Entrepreneurial at heart with a focus on culture building Proactive leader with a strong business acumen Passion for problem solving and root cause analysis Experience managing resources with an inherent desire to help develop leaders The ability to dig in deep. Ability to find the balance between user needs and business goals while questioning and validating assumptions along the way.

Hiring for Travel consultant Minimum 6 months of experience required Maximum 6 years of experience will work Location- Airoli, Navi Mumbai, Mumbai Salary- 2LPA to 6LPA ( Hike on Last drawn) One side cab facilities Internation Travel process Graduates and UG both are eligible Notice period- Max 30 days will considerable Interview mode- Virtual Share your CVS on 7678666623 or yuvraj.mandal@nlbtech.in

Experience in BPO Industry Travel domain exp - GDS , Amadeus etc Team Leader operations - International Voice only Manage Attrition& Shrinkage & AHT - Basic KRA's of Team Leader 24/7 set up