Travel Desk Executive (Domestic)

Job Summary:

Travel Desk Executive

Roles & Responsibilities:

• Coordinate and arrange all aspects of domestic travel for employees or clients including flights, trains, buses, cabs and hotels.
• Understand traveler requirements and suggest optimal travel options based on cost, timing and convenience.
• Provide end-to-end support for itinerary planning, modifications and cancellations.
• Handle booking and ticketing for domestic air, train and road transport.
• Ensure all travel bookings comply with internal travel policy guidelines.
• Coordinate with travel agency partners as needed.
• Make hotel bookings across cities ensuring traveller comfort, cost-effectiveness and company tie-ups if any.
• Maintain a database of preferred hotel chains and rates.
• Liaise with travel agencies, transport service providers and hotels for seamless execution of bookings.
• Negotiate rates and ensure proper service-level agreements (SLAs) are maintained.
• Ensure all travelers have valid ID, tickets and accommodation confirmation before departure.
• Provide prompt updates to travelers about their travel schedules, changes or emergencies.
• Handle travel-related queries and resolve issues such as delays, cancellations or rescheduling.
• Work within approved budgets for travel.
• Assist in cost control by identifying economical travel solutions and preventing last-minute bookings.
• Be the point of contact for travelers facing issues during travel (e.g., delays, cancellations).
• Provide support for urgent travel bookings or changes at short notice.
• Maintain good relationships with frequent travelers and understand their preferences.
• Build and maintain professional relationships with vendors for better pricing and service.

Preferred candidate profile

• Bachelors degree in any discipline.

• 2-3 years of experience

  in travel coordination within a corporate or retail setup.
• Proficiency in MS Office (Excel, Outlook, Word).
• Good communication & coordination skills.
• Attention to detail and ability to handle multiple requests.