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2.0 - 3.0 years

4 - 5 Lacs

Bengaluru

Work from Office

Job Summary: We are looking for a well-organized and efficient Travel Desk Executive to manage Domestic travel operations within a fast-paced retail environment . The role requires proven expertise in travel coordination, with strong experience in travel bookings for staff traveling to different cities for buying, training or operations-related assignments. Roles & Responsibilities: Coordinate and arrange all aspects of domestic travel for employees or clients including flights, trains, buses, cabs and hotels. Understand traveler requirements and suggest optimal travel options based on cost, timing and convenience. Provide end-to-end support for itinerary planning, modifications and cancellations. Handle booking and ticketing for domestic air, train and road transport. Ensure all travel bookings comply with internal travel policy guidelines. Coordinate with travel agency partners as needed. Make hotel bookings across cities ensuring traveller comfort, cost-effectiveness and company tie-ups if any. Maintain a database of preferred hotel chains and rates. Liaise with travel agencies, transport service providers and hotels for seamless execution of bookings. Negotiate rates and ensure proper service-level agreements (SLAs) are maintained. Ensure all travelers have valid ID, tickets and accommodation confirmation before departure. Provide prompt updates to travelers about their travel schedules, changes or emergencies. Handle travel-related queries and resolve issues such as delays, cancellations or rescheduling. Work within approved budgets for travel. Assist in cost control by identifying economical travel solutions and preventing last-minute bookings. Be the point of contact for travelers facing issues during travel (e.g., delays, cancellations). Provide support for urgent travel bookings or changes at short notice. Maintain good relationships with frequent travelers and understand their preferences. Build and maintain professional relationships with vendors for better pricing and service. Preferred candidate profile Bachelors degree in any discipline. 2-3 years of experience in travel coordination within a corporate or retail setup. Proficiency in MS Office (Excel, Outlook, Word). Good communication & coordination skills. Attention to detail and ability to handle multiple requests.

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