Travel Coordinator

Location:

Working Hours:

Working Days:

About The Role

Key Responsibilities

• Collaborate with regional team leads to coordinate all travel logistics for field engineers.
• Maintain and update work schedules and planners to accurately reflect job assignments, completion dates, and engineer availability.
• Organise and manage all travel arrangements including flights, accommodation, transportation, and related logistics, ensuring alignment with contractual timelines and company policy.
• Source and book the most efficient and cost-effective travel options while prioritising employee safety and comfort.
• Communicate travel details, updates, and changes promptly to employees and stakeholders.
• Address engineer inquiries with professionalism, empathy, and efficiency.
• Take ownership of assigned tasks, ensuring deadlines and priorities are consistently met.
• Collaborate effectively with the wider Field Operations team to support smooth planning and scheduling.
• Maintain an understanding of other team roles and provide support or coverage as needed (e.g., during holidays, sick leave, or high-demand periods).
• Report issues or challenges promptly to senior team members to ensure timely resolution.
• Uphold strict confidentiality standards at all times.
• Manage expense authorisations within agreed limits and maintain accurate financial records.
• Keep all administrative systems, records, and trackers (such as leave planners) organised and up to date.
• Provide regular progress updates and reports to the Operations Manager.
• Participate in out-of-hours duties on a rotational or as-needed basis.
• Complete all required or assigned training to support professional development and operational needs.
• Perform other related duties as required, in line with skills and competencies.
  

Requirements

• Proven experience in travel coordination, scheduling, or administrative support.
• Strong organisational and time management skills with the ability to handle multiple priorities.
• Excellent communication and interpersonal abilities.
• Proactive, detail-oriented, and solution-focused mindset.
• Proficient with standard office software and scheduling tools.
• Team-oriented with a flexible and adaptable approach to work.
  

Additional Information

Our Company

Belonging at EOS