Job description We are seeking a motivated and experienced Holiday Sales Executive to join our team. The ideal candidate will have a strong background in selling international and domestic holiday packages, excellent customer service skills, and a deep knowledge of world geography and holiday destinations. This role involves planning, selling, and managing travel itineraries, addressing customer queries, and driving sales through effective strategies and relationship-building. Key Responsibilities: Package Sales: Sell international and domestic holiday packages to customers, ensuring that their travel needs and preferences are met. Provide detailed information and recommendations about destinations and tour packages. Customer Support: Attend to customer inquiries regarding holiday packages via email and phone calls. Provide prompt and accurate responses to ensure customer satisfaction. Itinerary Planning: Plan, describe, arrange, and sell customized itinerary tour packages. Coordinate with suppliers and partners to ensure the seamless execution of travel arrangements. Geographical Knowledge: Utilize your knowledge of world geography and worldwide holiday destinations to advise customers and create appealing travel options. Revenue Generation: Identify opportunities to sell Non-Air Products (NAP) and solutions to generate revenue for the organization. Present new and existing products and services to enhance customer relationships and drive sales. Customer Relationship Management: Foster, maintain, and expand the customer base by building and maintaining strong rapport with key customers. Identify and target new customers through networking, references, and cold calling. Sales Planning: Achieve sales objectives through effective planning, setting sales goals, analyzing data on past performance, and projecting future performance. Qualifications: Education: Graduation in Travel and Tourism or a related field. Experience: Minimum of 2 years of experience in handling international holiday operations. Proven track record in selling travel packages and managing customer relationships. Sales Skills: Demonstrated ability to achieve sales targets through effective planning, goal setting, and performance analysis. Customer Focus: Strong customer service skills with the ability to address inquiries, resolve issues, and enhance customer satisfaction. Application Process: Interested candidates should submit their resume and a cover letter detailing their relevant experience and qualifications to [email protected] Job Type: Full-time Pay: ₹10,626.32 - ₹30,048.26 per month Education: Bachelor's (Preferred) Experience: total work: 1 year (Preferred) Sales: 1 year (Preferred) Language: English (Preferred) Work Location: In person Job Type: Full-time Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Health insurance Paid time off Provident Fund Schedule: Day shift Work Location: In person
Job Title: Graphic Designer Location: Dadar Job Summary: We are looking for a creative and talented Graphic Designer with 1 to 4 years of experience to join our dynamic team. The ideal candidate will have a solid foundation in design principles and a passion for creating visually appealing and effective graphics. This role involves working on a variety of design projects, including digital media, print materials, and branding initiatives. Key Responsibilities: Design Creation: Develop engaging and on-brand graphics for various platforms, including websites, social media, email campaigns, and print materials. Concept Development: Collaborate with the marketing and creative teams to brainstorm and develop design concepts that align with campaign goals and brand guidelines. Project Management: Manage multiple design projects simultaneously, ensuring timely delivery and adherence to project specifications and deadlines. Brand Consistency: Maintain and reinforce brand identity across all design materials. Ensure that all designs align with brand guidelines and messaging. Design Tools: Utilize industry-standard design software, such as Adobe Creative Suite (Photoshop, Illustrator, InDesign) and other relevant tools, to create high-quality graphics. Trend Awareness: Stay up-to-date with design trends, industry standards, and emerging technologies. Apply this knowledge to create modern and innovative designs. Qualifications: Education: Bachelor’s degree in Graphic Design, Visual Arts, or a related field. Experience: 1 to 2 years of professional experience in graphic design. A strong portfolio showcasing relevant design work is required. Technical Skills: Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) and other design tools. Experience with web design tools and animation software is a plus. Design Skills: Solid understanding of design principles, typography, color theory, and layout. Ability to create visually compelling and effective designs. Interested candidates should submit their resume, cover letter, and a portfolio showcasing their design work to [email protected] Job Type: Full-time Pay: ₹10,052.10 - ₹30,395.46 per month Education: Bachelor's (Preferred) Experience: CSS: 1 year (Preferred) total work: 1 year (Preferred) Design: 1 year (Preferred) Work Location: In person
Job Title: Ticketing Executive and Operations (Travel Domain) Location: Dadar Mumbai Job Summary: We are seeking a meticulous and experienced Ticketing Executive and Operations professional with a strong background in the travel domain. This role involves managing ticketing operations, ensuring smooth and efficient processes, and delivering excellent customer service. The ideal candidate will have hands-on experience in travel ticketing and a thorough understanding of travel industry operations. Key Responsibilities: Ticketing Operations: Handle the booking, issuing, and management of travel tickets for flights, trains, and other transportation services. Ensure accuracy and efficiency in all ticketing activities. Customer Service: Provide exceptional customer service to clients and address any ticketing issues or inquiries. Assist customers with booking modifications, cancellations, and refunds. Reservation Management: Manage and update reservation systems, ensuring that all bookings are accurately reflected and processed. Coordinate with travel service providers to confirm reservations and handle any discrepancies. Documentation & Compliance: Prepare and maintain necessary documentation related to ticketing and travel operations. Ensure compliance with industry regulations, company policies, and customer service standards. Operational Efficiency: Optimize ticketing and operational processes to improve efficiency and reduce errors. Implement best practices and recommend improvements to enhance overall workflow. Problem Resolution: Address and resolve any issues or conflicts related to ticketing and reservations promptly and effectively. Provide solutions and alternatives to meet customer needs. Reporting: Generate and analyze reports on ticketing performance, sales, and operational metrics. Provide insights and recommendations for enhancing operational effectiveness and customer satisfaction. Coordination: Work closely with other departments, including sales, finance, and customer support, to ensure seamless integration of ticketing operations with overall business processes. Training & Support: Train and support junior staff on ticketing procedures, systems, and customer service practices. Ensure that all team members are equipped to handle ticketing tasks efficiently. Market Awareness: Stay updated on industry trends, new technologies, and changes in travel regulations. Apply this knowledge to improve ticketing operations and customer service. Qualifications: Education: Bachelor’s degree in Travel and Tourism, Business Administration, or a related field. Relevant certifications in travel or ticketing are a plus. Experience: Minimum of 2 years of experience in a ticketing and operations role within the travel industry. Proven track record of managing ticketing processes and delivering high-quality customer service. Technical Skills: Proficiency in ticketing systems, reservation software (e.g., Amadeus, Sabre, Galileo), and office applications (e.g., Microsoft Office, Google Workspace). Familiarity with CRM systems is an advantage. Customer Service: Strong customer service skills with the ability to handle inquiries and resolve issues effectively. Experience in dealing with high-pressure situations and providing solutions. Application Process: Interested candidates should submit their resume and a cover letter detailing their relevant experience and qualifications to [email protected] Job Type: Full-time Pay: ₹9,748.99 - ₹34,314.02 per month Experience: total work: 2 years (Required) Work Location: In person
Summary/objective A Visa Processing Executive will handle customers with ease, file & track the progress of client’s visas, documents precisely along with maintaining professionalism, being fast, and accurate with High attention to detail. Also will be Point of contact for the embassies to check update, keeps track of new developments and visits all embassy websites to check latest changes in rules, fees, etc Essential Functions · End to end visa application processing, including initial advice, assisting clients with applications, creating files, coordinating with embassies and couriers, arranging payment and dispatching documents and complete records for invoicing · Provide outstanding customer service to clients. Handle all stages of the application process, keeping clients updated with the progress of their application throughout · Maintain monthly reports of VISA Department and documentation of Clients records · Spot errors or problems with applications, and explain politely an clearly to clients what needs to be done to rectify and maintain good relations with Clients · Respond to incoming calls and emails regarding new and progressing visa applications for all countries, whether physical or e-visas · Maintain good relations with Consulates, and VFS Staff · Work with colleagues to achieve Zero Errors and increase business for the company · Be aware of industry news and up to the minute data on embassies & consulates and making sure that all clients are apprised of the same on a regular basis · Maintain accurate and current information displayed on our online visa database · Work collaboratively with various business departments and maintain effective relationships that enhance customer service. · Develop and build rapport with suppliers to expedite fast resolution of issues, escalating where appropriate · Collecting client feedback on regular basis Competencies · Meticulous attention to detail and an ability to meet deadlines are critical to this department · Excellent Team Worker · Must have previous experience of processing a worldwide range of visas for a wide range of embassies & consulates preferred · First-hand experience of dealing with embassies, either in person, over the phone or over email preferred. · Excellent verbal and written communication, active listening, and questioning skills · An exceptional telephone manner with customer focus · Experience in liaising with clients at varying levels · Must be aware of industry terminology and updates · Pro-active approach to work and problem solving with excellent decision making and judgement. Required education and experience Must have an IATA-approved travel Diploma or Bachelor / Master in Travel Administration Preferred education and experience Between 1 and 2 years of experience in a Travel Agency / Travel BPO handling backend ticketing / Visa process. Job Type: Full-time Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Health insurance Paid sick time Paid time off Provident Fund Work Location: In person
Qualifications & Skills: · Bachelor’s degree in business, Sales, Marketing, Travel & Tourism, or related field. · Minimum 1–3 years of sales experience in the travel industry, with at least 1 years in corporate sales. · Prior experience in managing corporate or key accounts within the travel industry preferred Microsoft Excel Proficient - reporting, analysis, pricing models Good communication Skills fast-growing travel technology business, so he/she can sell flight API or technology products Analytical skills - Conduct research on multiple websites/competitor platforms to define and optimize flight pricing strategy for the organization Flexible working hours Attending calls post office hours or on leaves too. Expand sales: Follow ups / Increasing conversions Basic GDS knowledge: Amadeus / Sabre will be added advantage. Key Attributes: · Strong business acumen and market awareness. · Relationship-building and client management skills. · Target-driven and result-oriented mindset. · Strategic thinking and problem-solving abilities. · High level of professionalism and adaptability. Job Summary: The Key Account Executive will be responsible for managing and nurturing relationships with corporate clients, travel partners, and B2B customers. The role involves ensuring client satisfaction, increasing sales, maintaining long-term partnerships, and identifying opportunities to cross-sell or upsell travel services (flights, hotels, packages, visas, and insurance). Key Responsibilities: Ø Client Relationship Management · Manage and grow existing corporate and B2B client accounts. · Act as the primary point of contact for key clients, ensuring timely support and service. · Build and maintain long-term relationships to drive client loyalty. Ø Sales & Revenue Growth · Understand client travel requirements and offer customized solutions. · Drive sales of flights, hotels, holiday packages, insurance, and visa services. · Achieve monthly/quarterly revenue and profitability targets. · Identify opportunities for upselling and cross-selling services. Ø Account Development · Analyze client travel patterns and provide strategic recommendations. · Prepare account plans and sales reports for key clients. · Work closely with operations and reservations teams to ensure seamless service delivery. Ø Market & Competitor Analysis · Keep track of market trends, competitor activities, and new business opportunities. · Share insights with management to improve products and pricing strategies. Ø Service & Operations Coordination · Ensure smooth handling of bookings, escalations, and client queries. · Collaborate with internal teams (operation, finance, marketing) to fulfill client needs. Resolve service issues and maintain high customer satisfaction. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Flexible schedule Health insurance Life insurance Paid sick time Paid time off Provident Fund Work Location: In person