Transition Manager

Job Description

Role: Transition Manager Experience: 15 and above Job Description: Looking for an experienced transition manager capable of managing end to end application services transition projects/programs and lead transition solution during the RFP cycle to meet client needs. Roles and Responsibilities: • Work as transition solution architect and transition manager for application outsourcing as well integrated outsourcing (Apps + Infra + BPO) pursuits and engagements • Building customized and detailed transition solutions, ramp-up and pricing for large and complex RFPs • Participate in Solution walkthrough and defence during bid cycles • Plan and conduct due diligence at client locations to validate assumptions and refine the transition solution and pricing • Execution of large scale service transitions • Audits of ongoing transitions against HCL’s benchmark Transition framework • Work on enhancing HCL’s existing Transition framework • Work on tools and automation initiatives as part of the Transition CoE Skills Required: • Understanding and hands on experience of managed services solutioning in the area of transition • Understanding of customer requirements, outsourcing objectives and ability to evaluate the constraints which might impact the transition solution • Collaborate with multiple teams (Sales, Delivery, presales, HR Transition, process, network and connectivity etc.) to craft a robust and comprehensive transition solution • Client facing experience to defend and walkthrough developed solutions • Strong program management and project planning skills • Provide leadership and oversight to highly matrixed teams • Be responsible for implementation of all aspects of a transition program/project - from initiation through closure • Manage the transition program/project to achieve scope, schedule and cost • Identify and manage dependencies and impacts among programs across the service transition • Work with vendors, business and technology subject matter experts to define scope, create KT effort estimates, develop project plans • Hands-on with Transition Project Planning, Risk and Issue Management and Quality Assurance • Direct transition program/project activities, conduct reviews, manage risks and change control processes, and communicate status to senior executives within the development and business partner organizations The ideal candidate should have: • 10+ years of experience in the IT industry including 5+ years of experience in implementing service transition and due diligence for application services outsourcing as a transition manager/ delivery lead • 5+ years of experience in responding to RFP’s (creating transition solutions for application outsourcing services preferred) and participating in bid defence • Educational Qualifications - B.E./ B. Tech., M.E./ M. Tech. MBA will be preferred • Good analytical and communication skills • Good client-interfacing skills • Demonstrated ability to manage large projects and prioritize activities appropriately • PMP/ ITIL/ Six Sigma certification is a plus • Valid USA/ UK/ Schengen/ Australia Business Visa is a plus Show more Show less