226 Transaction Management Jobs - Page 8

Role: Derivative Services - Bilateral Collateral Exp: 3 to 6yrs Location: Chennai Key Responsibilities Ensure all assigned transactions and tasks are completed on time. Follow up or escalate issues as needed. Organize your work effectively and know when to raise issues to senior team members. Assist in resolving any stock or cash mismatches. Escalate unresolved problems based on established criteria such as age, value, or client importance. Take full ownership of additional tasks or projects and complete them within the agreed timelines. Handle client and stakeholder queries professionally, ensuring clear and timely communication. Adhere to internal procedures diligently and report any risks or concerns transparently. Share and support ideas that drive efficiency improvements, cost reductions, and enhanced service quality. Collaborate effectively with your team to maintain a positive and supportive work environment. Build strong working relationships with other teams, portfolio managers, dealers, and external partners to support daily operations. Skills and Behaviors Required Demonstrates a continuous willingness to learn about transaction processes. Actively participates in process improvements for daily tasks. Capable of planning workload effectively, even when priorities shift. Makes sound decisions in routine situations and seeks help for complex or unclear issues. Manages time efficiently and consistently meets deadlines. Acts as a subject matter expert and mentors junior team members. Reports any issues clearly and promptly on the same day they are discovered. Essential Knowledge & Experience Experience using the Aladdin platform. Strong attention to detail. Proficient in Microsoft Excel. Additional Useful Experience Knowledge of derivatives and collateral management. Experience in trade operations across asset classes such as equities, fixed income, FX, money markets, etc. Background in cash operations, particularly payments. Familiarity with SWIFT messaging standards. Understanding of corporate actions, including mandatory and voluntary events and income processing. Awareness of operational risks throughout the transaction and asset lifecycle. Skills Asset Servicing Transaction Management Trade Finance Operations

Role: Derivative Services - OTC Exp: 4 to 6yrs Location: Chennai Key Responsibilities Handle assigned tasks and ensure their timely completion. Follow up or escalate issues as necessary. Assist junior team members with questions or problems; act as a go-to expert. Manage daily tasks efficiently and recognize when to seek support. Resolve issues related to stock or cash differences. Escalate unresolved or high-risk problems promptly. Take responsibility for additional tasks or projects and complete them on schedule. Respond to client and team queries clearly and promptly. Adhere to all rules and procedures with honesty and care to minimize risk. Share and support ideas to improve efficiency, reduce costs, and enhance service quality. Collaborate effectively with others and contribute positively to the team environment. Build and maintain strong relationships with other teams and external partners. Keep procedures current and escalate any issues to senior staff as needed. Skills & Qualities Continuous learner, always seeking to deepen understanding of transaction processes. Proactively identifies opportunities to improve daily operations. Effectively plans work even when priorities shift. Makes confident routine decisions and asks for help on complex matters. Meets deadlines consistently and manages time well. Takes ownership of work and suggests improvements. Understands risks and how to mitigate them. Possesses end-to-end knowledge of asset management. Acts as a mentor and guide to junior team members. Solves problems effectively with risk awareness. Stays organized and knows when to delegate. Open to feedback and committed to continuous improvement. Communicates clearly and works well with others. Builds strong relationships with global teams and partners. Adapts quickly to changes and supports innovation. Reports issues clearly and promptly on the same day they occur. Knowledge & Experience Must-Have Experience using Aladdin platform and tools such as CTM, CLS, and SWIFT. Solid understanding of global markets. Knowledge of derivatives and collateral management. Experience in trade operations across asset types (equities, fixed income, FX, money markets). Experience handling payments and cash operations. Familiarity with SWIFT messaging standards. Understanding of corporate actions and income processing. Awareness of operational risks in transaction and asset lifecycle. Nice-to-Have Experience with OTC derivatives and related products. Strong attention to detail. Proficiency in Microsoft Excel. Skills Transaction Management Trade Finance Operations Derivatives

Managers Investigations set the vision, direction, and culture of their teams by managing individual and team performance expectations and goals, providing individual coaching feedback sessions and weekly one-on-ones that focus on making our platforms safer to transact, improving customer satisfaction, monitoring real time service levels and schedule adherence, and serving as leaders and point of contact for escalated contact resolution of a supervisory nature. In charge of managing a team of Investigation specialists who investigate transactions on Amazon platforms and take appropriate actions based on processes, tools and high-judgment decisions. Provide leadership and administrative support to their team and manage them to achieve and constantly improve service levels based on forecast and capacity, minimize the impact of bad debt by achieving targets, achieve process improvement, ensure road mapped project execution (and identify new ones), and focus on the people development of their team. In addition to being responsible for achieving and exceeding team s defined metrics through sustainable change or process improvement. She / he will be expected to participate in strategic planning, project road mapping activities of the team. Identify trends in team performance and recommends/ implements change to constantly raise the Performance levels in the team. Expected to participate in projects that involve one (or more) teams within the Organization and that address issues outside the normal areas of responsibility or expertise required by their process. The Key to success in this role is the ability to understand the Transaction Management group s vision and make independent decisions with sound judgment to manage their teams to attain that vision. The incumbent is required to demonstrate performance in the following areas: Metrics by consistently leading their team to meet and exceed service levels and targets in reducing bad debt for their Company and maintain the performance and metrics of all team members, and hence the team at expected levels. Process Improvement by delivering significant Business impacts and/ or contributions to their company through improvement to quality, productivity, or customer experience. Work with peer technical teams in Amazon to articulate and prioritize feature needs for investigation tool sets. Consistently demonstrate timely delivery of projects on roadmap to support the team and department vision. People Development by developing the Performance levels, career and skills of their Investigator teams through continuous closure of performance feedback loops. Possess ability to recruit excellent team members into their team and Amazon. Business Exposure by using their exposure to team s technical or business areas, their understanding of Amazon s marketplace, trends and fraud issues impacting the retail industry, to share ideas with Management that positively influence the vision for the Selling Partner Risk Operations group. Judgment and Discretion: The incumbent has direct responsibility over multiple functions and processes in the Selling Partner Risk Operation. The individual consistently exercises discretion in tactical and strategic decision making/problem solving and routinely reports to management chain as required. The individual takes decisions that are documented, and involve partnering with other internal stakeholder/teams as appropriate and required when making decisions that have wider impact. 1+ years of operational and/or retail management experience 1+ years of team management experience Ability to function in an ambiguous, fast paced work environment Experience with six sigma tools and Lean techniques MBA in relevant field of Operations

Join us as a Transaction Management Analyst In your new role, you ll be processing transactions for the investment banking function, working with others to create a seamless process You ll be collaborating with counterparties, traders, sales people and other global operations teams, allowing you to develop an extensive network Take advantage of our development opportunities, hone your skills and advance your career in this critical role Were offering this role at senior analyst level What youll do As a Transaction Management Analyst, you ll be processing investment banking transactions which will include confirmations, settlements, reconciliations and investigations. Day-to-day, you ll be: Processing transactions for products like over-the-counter derivatives, FX and securities Helping to ensure a prompt response to communications, keeping the impact of time-zones in mind Making sure that targets are met by processing day-to-day trades in-line with set guidelines and procedures Escalating any issues where there are deviations from existing procedures Helping to reduce risk to the bank and maintain a control focused environment The skills youll need We re looking for a highly organised individual, with strong written and verbal communication skills. You ll be confident when liaising with stakeholders over the phone or by email and have good interpersonal skills. You ll also need: At least three years professional experience Previous experience in and an understanding of the industry A good academic background, with graduate level qualifications or an MBA Hours 45 Job Posting Closing Date: 17/06/2025

Hi, We are hiring for the Leading ITES Company for Lead/Manager in Vendor Fund Accounting Profile. Overview The Lead/Manager in Vendor Fund Accounting is responsible for overseeing and executing end-to-end fund accounting operations, including vendor rebates, chargebacks, store billings, and AP transactions. This role ensures accurate general ledger maintenance, account reconciliations, accruals, and financial reporting in compliance with SOX and audit requirements. It involves analyzing financial data, resolving discrepancies, and coordinating with internal stakeholders, auditors, and vendors. The manager also plays a key role in supporting internal/external audits, leading process improvements, ensuring adherence to SLAs. Proficiency in Oracle EBS, MS Excel, and communication tools is essential. Leadership responsibilities include monitoring workflows, mentoring staff, and driving operational excellence. Key Skills : Graduation in Commerce / MBA (Finance) Minimum 5 to 10 Years experience in General Ledger and Vendor Fund Accounting Detailed knowledge of GL process and Accounting Experience Knowledge of fund accounting, financial instruments, and expenses in particular Experience of Oracle EBS To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a)To Apply for above Job Role ( Team Lead - Chennai) Type : Job Code # 222 b)To Apply for above Job Role ( Manager - Chennai) Type : Job Code # 223 Job Description: Minimum 5 to 10 Years experience in General Ledger and Vendor Fund Accounting Process rebate transactions, pull purchase/sales information from EDW, process chargebacks, store billings (AR edits), monitor AP transactions and manual check requests Perform balance sheet account reconciliations, including monitoring of balances and accrual balances for appropriateness. Prepare staffs balance sheet account reconciliations. Responsible for researching, tracking, and resolving accounting problems and discrepancies. Prepare rebate schedules for accruals and SOX requirements. Prepare corporate accounting analysis schedules. Prepare and pull information for internal audit and KPMG Investigating and resolving day- to-day escalated inquiries & service issues Supporting the fund and corporate accounting, financial reporting, and operations Preparation of the monthly, quarterly, and annual financial statements Analyze deal documentation and support the investment team on any accounting or financial reporting-related activities Ability to handle Customer Queries Support/provide inputs for internal/external audit Ensuring delivery of the transitioned process as per SLA Daily cash management and accounts payable Efficient and effective communication with auditors, SOX compliance consultants, and the investment team Provide campus support to faculty and staff in the processing and management of various funds, gifts, grants, and endowments, in the Oracle system Monitors department workflow and accounting system processes to ensure they are effective and efficient in meeting deadlines Assists the management in analyzing and researching proper accounting valuation and reporting issues KRA - Detailed knowledge of GL process and Accounting Experience Experience of Oracle EBS Excellent skills in MS Office, especially MS Excel / Process Maps Good Voice skills - for interaction with US / Canada clients/stores as part of chargebacks / handling discrepancy Communicating and maintaining relationships with third-party vendors Critical Skills Required: Graduation in Commerce / MBA (Finance) Ready for EST shift timings Excellent verbal and written communication skills. Voice Skills - Good voice skills and hands-on experience in using softphones (Avaya/Cisco) for calling US / Canada / customers / Vendors Knowledge of fund accounting, financial instruments, and expenses in particular Spreadsheet skills to manipulate large quantities of data; knowledge of PivotTables and VLOOKUP functions. Ensure Global internal controls are completed daily and internal controls are adhered to. Maintain service level with customer base Measure progress against SLA and consistently satisfy customers in a metrics-focused organization Assist Specialist with maintaining and exceeding Operation Excellence, ensuring full compliance with internal and external audit reviews. Provide reporting to management on issues, projects, and processing statistics Carry out tasks to develop and attain team objectives. Participate in daily team huddles and Monthly team meetings Experience with Oracle is required Knowledge of quality initiatives required

Step into a pivotal role where precision meets collaboration. As a Trading Services Associate, youll be at the heart of our trading operations, ensuring seamless transaction management. Join us to drive efficiency and innovation in a fast-paced setting. Job Summary As a Trading Services Associate within the Trading Operations Team, you will ensure accurate transaction capture and reconciliation. You will collaborate with various teams to support trading activities and maintain operational integrity. Your role is crucial in driving process improvements and strategic initiatives Job Responsibilities Accurately capture all transactions in Risk Management Systems Complete intraday/end-of-day reconciliation checks Collaborate with Operations and infrastructure groups Ensure diligent performance of all controls Communicate clearly with support teams for query resolution Participate in strategic initiatives and process improvements Build understanding of trading structures Support general book management processes Facilitate issue resolution across teams Maintain operational integrity and compliance Drive efficiency in trading activities Required qualifications, capabilities, and skills Understand derivatives and hedging products Knowledge of front-to-back Operations processes Recognize impact on infrastructure groups Communicate clearly and collaboratively Pay attention to detail and ownership Work effectively in a team environment Possess analytical and numerical skills Preferred qualifications, capabilities, and skills Solve problems with control and project management skills Excel in technical skills, especially in Excel Adapt to a pressurized and changing environment Challenge and explain processes as needed Drive process improvements and innovation Collaborate across teams for operational success Enhance trading operations with strategic insights

Join us as a Transaction Management Analyst In your new role, you'll be processing transactions for the investment banking function, working with others to create a seamless process you'll be collaborating with counterparties, traders, sales people and other global operations teams, allowing you to develop an extensive network Take advantage of our development opportunities, hone your skills and advance your career in this critical role we're offering this role at senior analyst level What you'll do As a Transaction Management Analyst, you'll be processing investment banking transactions which will include confirmations, settlements, reconciliations and investigations. Day-to-day, you'll be: Processing transactions for products like over-the-counter derivatives, FX and securities Ensuring a prompt response to communications, keeping the impact of time-zones in mind Making sure that targets are met by processing day-to-day trades in-line with set guidelines and procedures Escalating any issues where there are deviations from existing procedures Helping to reduce risk to the bank and maintain a control focused environment The skills you'll need we're looking for a highly organised individual, with strong written and verbal communication skills. you'll be confident when liaising with stakeholders over the phone or by email and have good interpersonal skills. you'll also need: Previous experience in and an understanding of the industry A good academic background, with graduate level qualifications or an MBA

Skills & Qualifications Required Minimum of 1 years of experience in SEO content writing, preferably in the finance sector. Proven track record of using content optimization tools (Frase, Surfer SEO, Clearscope, etc.). Strong experience in formatting, structuring, editing, and publishing content in WordPress. Excellent writing, editing, and proofreading skills. Strong research skills and attention to detail. Knowledge of SEO principles and best practices is a plus Roles & Responsibilities Develop and write high-quality, SEO-friendly content that aligns with our brand voice and business objectives. Experienced with Content Optimization tools like Frase, Surfer SEO, and Clearscope to enhance content visibility and search engine rankings. Edit articles to ensure structural integrity, accuracy, and readability while meeting reader intent. Use plain language to translate complex scientific language into a 6th to 8th grade reading level. Efficiently publish and manage content on WordPress, ensuring a seamless integration with the website design and functionality. Collaborate with the marketing team to align content with overall marketing goals. Stay updated on SEO trends and adjust content strategies accordingly About the company: Pice is a B2B payments & credit service provider company, offering a single platform to manage all business-related transactions. It operates within an established ecosystem of retailers and distributors enhancing the visibility, record keeping and easy reconciliation. It is designed to offer end-to-end business transaction management with features like account-wise ledgers, GST return tracking, daily sales/expense management, and online invoice payment, all without businesses needing to shift between multiple platforms. The app empowers retailers and businessmen to manage payments like vendor, supplier, GST, salary and other day to day expenses more seamlessly through in app features like business UPI along with other payment options. Pice has onboarded 1 Lac+ users, mostly business owners with GST registrations spread across 25 states of the country and dealing with 23K distributors and suppliers.

Role & responsibilities • Record day-to-day accounting entries in Zoho Books. • Prepare and reconcile Bank Reconciliation Statements (BRS). • Generate and issue invoices to clients. • Maintain and update financial dashboards and trackers. • Ensure basic GST compliance and assist in return filings. • Organize and analyse data using Microsoft Excel. • Assist with monthly/quarterly closing of books. • Provide support during internal audits and financial reviews. Key Requirements: • Bachelors degree in B.Com (Commerce). • 02 years of relevant work experience. • Proficiency in Zoho Books and Microsoft Excel. • Basic knowledge of GST and accounting principles. • Strong attention to detail and organizational abilities. • Good communication skills and a collaborative attitude. Preferred candidate profile • Bachelor’s degree in B.Com (Commerce). • 0–2 years of relevant work experience. • Proficiency in Zoho Books and Microsoft Excel. • Basic knowledge of GST and accounting principles. • Strong attention to detail and organizational abilities. • Good communication skills and a collaborative attitude.

Role & responsibilities: Transaction Management: Oversee the closing process for residential and commercial property deals, ensuring all documentation is accurate and compliant. Client Coordination: Maintain regular communication with clients, addressing queries and providing updates to facilitate smooth closures. Document Verification: Review contracts, agreements, and other legal documents to confirm accuracy and completeness. Regulatory Compliance: Ensure adherence to local real estate regulations, including RERA guidelines. Issue Resolution: Identify and resolve any discrepancies or issues that may arise during the closing process. Reporting: Prepare and present regular reports on closing activities, highlighting key performance indicators and market insights.

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: Retail Banking(Card Operations).

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: Record to Report - DOP.

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver No Performance Parameter Measure 1 ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2 Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: Institutional_Finance_Buy_Side_Others.

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver No Performance Parameter Measure 1 ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: Institutional_Finance_Buy_Side_Others.

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: WFA - HCM.

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: Invoice to Pay(Transactional Accounting).

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver No Performance Parameter Measure 1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: Order Management(Comms).

We Are Hiring: Sales Executive (Real Estate) Are you a passionate and confident sales professional with expertise in the Noida/NCR real estate market? Were looking for dynamic individuals to join our growing team! What Were Looking For: 1 to 5 years of experience in selling residential and commercial properties in Gurgaon. Strong knowledge of the Noida/NCR real estate market, including pricing and trends. Exceptional negotiation skills to close deals effectively. Confident and professional communication skills for client interaction and relationship-building. A polished appearance and ability to make a great impression during client meetings. Interview Details: Location: Bhutani technopark, Sector 127, Noida Contact for Queries and WhatsApp Resume +91-9582110252 Why Join Us? Work in a dynamic and thriving real estate environment. Gain exposure to top-tier residential and commercial projects. Be a part of a team that values growth, confidence, and professionalism. We’re excited to meet motivated individuals who are ready to take their real estate career to new heights. See you at the walk-in interview!Role & responsibilities Preferred candidate profile Real estate sales executive

Role: Head Business Development Exp 12-20 Years Domain/ Industry: Real Estate Developments Location: Gurugram Role Objective: Be able to Lead and Monitor the Business Development, Expansions, Real Estate Acquisitions & Transition Advisory, Financial and Technical Due Diligences for upcoming projects in North and West India. Job Role and Responsibilities: 1. Collaboration & Strategy Redevelopment: Work closely with Stakeholders, Investors, Legal and Sales to align business strategies, ensuring shared expectations for performance, growth, and revenue generation to support expansion objectives. 2. Land Sourcing and Identification: Generates leads by networking with IPCs, Financial Institutions, Brokers, Relationship with Corporate Houses, other Land Aggregators and Promoters. Filters and shortlists Lead and recommends for offers as per company defined criteria and business requirements. Coordinates with Design and Marketing team for inputs on product mix, pricing, costs etc. 3. Deal Evaluation: Conducts preliminary due diligence for the lead -zoning, access, location. Conducts market benchmarking /feasibility study and prepares reports. Compiles costing and revenue assumptions and verifies from different teams. 4. Prepares and recommends the business case proposal for new opportunity covering areas like, pricing, Sales velocities, ticket size, risk assessment, profitability, investment, IRR analysis etc 5. Negotiations & Deal Structuring: Lead Negotiations with Landowners, VP Partner, Collaborators and key stakeholders to secure favourable terms for Land Acquisitions, and JV Opportunities. Structures the deal based on analysis conducted to maximize return for the business. Negotiates with the land owner and discusses terms of joint venture 6. Due Diligence: Work with legal, technical, and acquisition teams to evaluate land parcels, assess financial viability, and flag potential risks 7. Market & Site Analysis: Conduct thorough evaluations of potential locations, assessing market demand, competition, and regulatory factors to identify high-value opportunities for joint development agreements (JDAs) or land acquisitions. 8. Investment Analysis : Prepare investment memos and presentations to support internal approvals and stakeholder reviews 9. Budgeting & Forecasting: Track budgets, acquisition costs, and financial performance against planned metrics. 10. Reporting: Prepare periodic reports, dashboards, and insights for leadership on land acquisition pipelines and financial implications. 11. Liaison and Corporate Affairs Collaborate with legal, finance, technical, and business development teams to ensure smooth execution of land deals. 12. Land Valuation: Assist in determining land values using comparable sales, residual land valuation, and highest & best use analysis. Preferred candidate profile: 1. Sound expertise and proven experience in Real Estate Acquisitions, Partnerships and business development 2. Financial Modelling, Ratio Analysis, Land Valuation Techniques. 3. Regulatory Knowledge Understanding of rules and regulations governing the land deals and projects in State of Delhi NCR, Punjab and Haryana. 4. Lead identification, conducting feasibility analysis, detailed market research, financial modelling, and project evaluation , negotiation with Societies, ensuring legal checks and documentation and deal finalization. 5. Good in terms of Analytical and Softer skills since it will involve direct facing with IPC, PMC, Societies and Redevelopment partners, along with high aptitude. 6. The candidate will work in an extremely successful team which is both highly motivated and highly talented. 7. Understanding structure of legal MOU: Land related documentation on title of ownership. 8. Negotiation skills especially societies, redevelopment partners 9. Market Knowledge Very good understanding of Delhi NCR, Haryana and Punjab Real Estate Markets 10. Established network of land owners, promoters, brokers, etc.

Join us as a Transaction Management Analyst In your new role, you ll be processing transactions for the investment banking function, working with others to create a seamless process You ll be collaborating with counterparties, traders, sales people and other global operations teams, allowing you to develop an extensive network Take advantage of our development opportunities, hone your skills and advance your career in this critical role Were offering this role at senior analyst level What youll do As a Transaction Management Analyst, you ll be processing investment banking transactions which will include confirmations, settlements, reconciliations and investigations. Day-to-day, you ll be: Processing transactions for products like over-the-counter derivatives, FX and securities Ensuring a prompt response to communications, keeping the impact of time-zones in mind Making sure that targets are met by processing day-to-day trades in-line with set guidelines and procedures Escalating any issues where there are deviations from existing procedures Helping to reduce risk to the bank and maintain a control focused environment The skills youll need We re looking for a highly organised individual, with strong written and verbal communication skills. You ll be confident when liaising with stakeholders over the phone or by email and have good interpersonal skills. You ll also need: Previous experience in and an understanding of the industry A good academic background, with graduate level qualifications or an MBA Hours 45 Job Posting Closing Date: 06/06/2025

Join us as a Transaction Management Analyst In your new role, you ll be processing transactions for the investment banking function, working with others to create a seamless process You ll be collaborating with counterparties, traders, sales people and other global operations teams, allowing you to develop an extensive network Take advantage of our development opportunities, hone your skills and advance your career in this critical role Were offering this role at senior analyst level What youll do As a Transaction Management Analyst, you ll be processing investment banking transactions which will include confirmations, settlements, reconciliations and investigations. Day-to-day, you ll be: Processing transactions for products like over-the-counter derivatives, FX and securities Helping to ensure a prompt response to communications, keeping the impact of time-zones in mind Making sure that targets are met by processing day-to-day trades in-line with set guidelines and procedures Escalating any issues where there are deviations from existing procedures Helping to reduce risk to the bank and maintain a control focused environment The skills youll need We re looking for a highly organised individual, with strong written and verbal communication skills. You ll be confident when liaising with stakeholders over the phone or by email and have good interpersonal skills. You ll also need: Previous experience in and an understanding of the industry A good academic background, with graduate level qualifications or an MBA

Join us as a Transaction Management Analyst In your new role, you ll be processing transactions for the investment banking function, working with others to create a seamless process You ll be collaborating with counterparties, traders, sales people and other global operations teams, allowing you to develop an extensive network Take advantage of our development opportunities, hone your skills and advance your career in this critical role Were offering this role at senior analyst level What youll do As a Transaction Management Analyst, you ll be processing investment banking transactions which will include confirmations, settlements, reconciliations and investigations. Day-to-day, you ll be: Processing transactions for products like over-the-counter derivatives, FX and securities Helping to ensure a prompt response to communications, keeping the impact of time-zones in mind Making sure that targets are met by processing day-to-day trades in-line with set guidelines and procedures Escalating any issues where there are deviations from existing procedures Helping to reduce risk to the bank and maintain a control focused environment The skills youll need We re looking for a highly organised individual, with strong written and verbal communication skills. You ll be confident when liaising with stakeholders over the phone or by email and have good interpersonal skills. You ll also need: Previous experience in and an understanding of the industry A good academic background, with graduate level qualifications or an MBA

Mandatory Skills: Excellent communication skills in English (both spoken and written) Typing speed - minimum 35 wpm with 100% accuracy Ability to follow instructions as directed Willingness to work in 24 x 7 work environment Desired Skills: Self-motivated with excellent interpersonal skills Innovative and self-starter Ability to work with minimum supervision Demonstrated ability to work in a fast paced environment Ability to respond to common inquiries or requests from customers Must be well organized and driven to meet deadlines Follow clearly defined business processes and workflows as instructed by the client or internal teams. Execute day-to-day tasks as per predefined workflows and standard operating procedures (SOPs). Perform assigned tasks within the specified turnaround time and without errors. Ensure data accuracy, completeness, and consistency in all work outputs. Maintain high accuracy and attention to detail in all assigned activities (e.g., data processing, transaction management, documentation review). Update trackers or logs regularly and accurately to reflect work completed. Adhere to SLA timelines and ensure compliance with organizational and client-specific standards and policies. Meet or exceed daily/weekly productivity and quality targets. Communicate with team leads or supervisors regarding task status, clarifications, or issues. Report issues, delays, or discrepancies in a timely manner. Participate in team meetings and basic training sessions as required. Working days: 5 days a week - Weekly off: 2 days (Rotational) and not necessarily (Saturday / Sunday)

Were looking for a seasoned finance leader to manage treasury ops for our high-growth edible oil & agro commodities business. Key Responsibilities: * Lead daily fund management & cash flow forecasting * Oversee LC operations, vendor financing, & discounting sheets * Manage fund & non-fund-based bank limits across geographies * Handle intercompany transactions & reconciliation * Ensure timely execution of payments & loan/FDR accounting * Use SAP Treasury for accurate reporting & controls * Prepare MIS reports & treasury dashboards for top management Ideal Candidate: * 12-18 yrs experience in treasury/finance in FMCG, agri, or trading sectors * Strong in banking ops, working capital, trade finance * CA / MBA (Finance) / CFA preferred * Hands-on with SAP, Excel & banking tools * Exposure to international finance (Africa, UAE, India) a plus

Job Description: We are looking for a dynamic and experienced AGM/GM Commercial Leasing professional to lead leasing operations for our commercial real estate projects in Gurgaon. The ideal candidate will have a strong track record in leasing office spaces, retail outlets, or mixed-use properties , with expertise in client acquisition, lease negotiation, and tenant management . Key Responsibilities: Develop and execute leasing strategies to maximize occupancy and revenue. Lead tenant acquisition, negotiations, and lease closures. Build and maintain relationships with corporate clients, brokers, and stakeholders. Coordinate with internal teams for smooth handover and lease administration. Analyze market trends and competitor activities to optimize leasing efforts. Manage a leasing team and ensure performance targets are met. Qualifications & Experience: 10+ years in commercial real estate leasing, preferably with 3-5 years in a leadership role. Strong negotiation and client management skills. In-depth knowledge of commercial leasing laws and market dynamics in Gurgaon/NCR. Proven ability to drive leasing targets and revenue growth. Excellent communication and leadership skills. Location: Gurgaon How to Apply: Interested candidates can share their updated resume at HR@BROSCORP.IN or reach out to us at +91 9311227960 .